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Our reviews

  5  
241 reviewsacross 31 different locations, showing 12.
Seller review
Positivity in a slumping market
over 3 years ago
Positivity in a slumping market

This is the second time Mike has sold for us and despite being the worst possible time to sell, Mike continually kept our spirits up as well as making sure we were fullest aware of the likely price we could expect. Once we finally had someone interested he worked hard to get all the paperwork finalised as quickly as possible. He made a very trying time bearable and with his years of experience we would have no hesitation in recommending him.

Mike Rollo

Mike Rollo

  5   (54 reviews)
Buyer review
Extremely helpful agent
over 3 years ago
Extremely helpful agent

I was buying a property while living abroad. Caroline took my mum to see it on several occasions and her communication with us was always prompt, polite and helpful.

Caroline Fletcher

Caroline Fletcher

  5   (92 reviews)
Seller review
EXCELLENT COMMUNICATION
over 3 years ago
EXCELLENT COMMUNICATION

Caroline is an excellent communicator from the very start of the selling process. Caroline went above and beyond reassuring my elderly mum and even visiting her over in Blenheim. Nothing was too much trouble. We really appreciated her kindness and professionalism. Day or night she was always available. We highly recommend Carolyn. Vonda Blue and Jenny Walker

Caroline Fletcher

Caroline Fletcher

  5   (92 reviews)
Seller review
Outstanding result in a difficult market
over 3 years ago
Outstanding result in a difficult market

I can highly recommend Struan if you are wanting good advice and honesty on your property and the current market. Struan was really professional from start to finish, and it was a really easy process getting the house listed, photos taken and on the market. Once an offer was received, Struan went through it all with me and took the time to explain everything, and to discuss the offer with me. It was really good to sit and discuss the pros and cons of the offer, whether I should counter-offer and negotiate, what other interest in the property there was, and the value of cash offers in a difficult market. Even though the offer came through very quickly after going on the market, I did not feel rushed into anything, and with the discussions we had, I felt very happy with the decision I made. All in all, I received excellent service, was kept informed the whole way, and I would definitely recommend listing a house with Struan. With the number of years that he has been in real estate, I feel that he has an understanding of the property market that comes only from experiencing the highs, and lows, of the property market over a long period of time. You really feel like he knows his stuff. If you want an agent who is upfront and honest, then I would recommend talking to Struan.

Struan Bennett

Struan Bennett

  4.9   (32 reviews)
Buyer review
Great service
over 3 years ago
Great service

Shruan was very professional throughout the whole process of purchasing the property and we got along very well which made the buying of the property very easy thanks again shruan

Struan Bennett

Struan Bennett

  4.9   (32 reviews)
Seller review
Excellent outcome and professional service.
over 3 years ago
Excellent outcome and professional service.

Struan provided excellent service and professionalism throughout the sales process. He listened to what we wanted and gave advice when needed, drawing on his many years of experience in the real estate industry. We would highly recommend Struan to other sellers.

Struan Bennett

Struan Bennett

  4.9   (32 reviews)
Buyer review
Buy in Nelson
over 3 years ago
Buy in Nelson

Good people skills and knowledge of the industry.Very professonal

Caroline Fletcher

Caroline Fletcher

  5   (92 reviews)
Seller review
Knowledgable, Honest and hardworking Agent.
over 3 years ago
Knowledgable, Honest and hardworking Agent.

Caroline brings years of experience and truly understands the Nelson region and getting the best result in any market. We value her honest approach and hardworking attitude - keeping us updated every step of the way and making the sale/offers process simple and clear. Caroline and the Harcourts Nelson team showed outstanding professionalism and communication and we highly recommend them for selling houses in Nelson/Richmond. Caroline is the best of the best!

Caroline Fletcher

Caroline Fletcher

  5   (92 reviews)
Seller review
We found Struan very knowledgeable and very thorough on the selling process.
over 3 years ago
We found Struan very knowledgeable and very thorough on the selling process.

Our experience with Struan was he was very professional when it came to selling our home. He was very thorough in getting things right , from the information given and getting, to presenting the home for sale . There was continued communication throughout the whole process.

Struan Bennett

Struan Bennett

  4.9   (32 reviews)
Buyer review
Forever Home
over 3 years ago
Forever Home

It was a quick sale... within three weeks of sighting the property, I now call this place home! It was clearly meant to be... I really appreciated Caroline's open communication throughout, along with prompt replies to all of my queries. The buying process could not have been any easier. I really appreciated Caroline's honesty, integrity and willingness to go the extra mile to make this happen. I am absolutely over the moon with my forever home in sunny Nelson!

Caroline Fletcher

Caroline Fletcher

  5   (92 reviews)
Seller review
Successful Sale
over 3 years ago
Successful Sale

I have sold before in Nelson using Caroline Fletcher and as it was a very positive experience I elected to use her again. I live in the North Island and needed an agent who I was confident would be conscientious about presenting and keeping an eye on my house. As always Caroline was forthright about what needed doing. my property had been a rental and was empty so she put me in touch with a company that dressed my house and it absolutely looked its best. She arranged a gardener to keep that area looking appealing . Caroline was always available if I had questions and concerns . In a falling market I feel Caroline achieved the very best price for me from advertising, open homes and private viewings. I heartily recommend Caroline to others who are selling. If you are buying, because Caroline listens to and really hears what you are saying I feel she would search out and present those properties that would fit your requirements. Many many thanks Caroline.

Caroline Fletcher

Caroline Fletcher

  5   (92 reviews)
Seller review
Professional and Committed
over 3 years ago
Professional and Committed

From the get go Mike was professional to deal with and as committed to selling our home as we were. He provided a range of selling options and really worked with us to ensure we were maximizing all opportunities when it came to selling our property. Mike communicated with us regularly and kept us fully informed right through the listing and selling processes so we were never left wondering. We valued his years of knowledge and experience in the real estate industry and his ability to recall information and events that occurred years prior is quite remarkable! We trust Mike and wouldn't hesitate to list with him again in the future.

Mike Rollo

Mike Rollo

  5   (54 reviews)
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