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Our reviews

  4.9  
367 reviewsacross 26 different locations, showing 12.
Our qualities as told by our client reviews: dedicated, friendly, honest, supportive, responsive, local expert, clear communication.
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Buyer review
Genuine advice
over 2 years ago
Genuine advice

As first home buyers, we were uncertain of what we wanted and how the process of buy a house worked. Caroline gave us genuine advice about choosing a home - it just so happened we fell in love with the one she was selling. Her friendly demeanour and patience to walk us through the buying steps were much appreciated.

Caroline Hughes

Caroline Hughes

  4.9   (46 reviews)
Seller review
Great service from a professional
over 2 years ago
Great service from a professional

Caroline achieved what previous agents couldn’t, an unconditional contract on my home. She was passionate about getting my home sold and determined to get me into a multi offer situation, which she also did. Her enthusiasm and positivity were very refreshing, as well as the regular updates and communication. Finally, an agent who did what she said she would and managed my expectations in a positive and friendly way. I would have no hesitation in recommending her to friends and family.

Caroline Hughes

Caroline Hughes

  4.9   (46 reviews)
Seller review
personal warmth and professionalism
over 2 years ago
personal warmth and professionalism

When Marie viewed the house I could tell she loved the feel of it. She recommended the tender process, with an intensive four-week campaign. I quickly gained a realistic idea of the current value of the property, which made me confident in setting an asking price after four weeks. With an extra two weeks of intensive promotion the house sold! Marie demonstrated solid knowledge of people and of real estate, and it was a real treat working alongside her. She made it easy for buyers to access property information - showing consideration for both vendor and purchaser. I took her advice about employing an independent building inspector to provide a thorough report. Marie is a skilled facilitator in the real estate "dance" - working to get an agreement which works for everyone.

Marie Ewens

Marie Ewens

  5   (23 reviews)
Buyer review
Very easy to work with
over 2 years ago
Very easy to work with

We both found you to be very easy to work with and went out of your way to help us older people The contact between you and us was most helpful

Shelly Witchalls

Shelly Witchalls

  5   (37 reviews)
Seller review
Best agent around
over 2 years ago
Best agent around

Great to work with , knows the market , Helps all involved to make the process easy & flows smoothly

Kelvin Winnie

Kelvin Winnie

  4.9   (39 reviews)
Seller review
Sarah made the sale such a straightforward and stressless process.
over 2 years ago
Sarah made the sale such a straightforward and stressless process.

Great communication and advice throughout. This was a remote hands-off sale from the UK and Sarah handled it all with her easy and professional style. A pleasure, to be sure.

Sarah Pinckney-Welch

Sarah Pinckney-Welch

  5   (3 reviews)
Seller review
The best agent in Napier
over 2 years ago
The best agent in Napier

I found Kelvin to be easy to deal with and he went over and above to help with the sale of the house making it as stress free as possible.

Kelvin Winnie

Kelvin Winnie

  4.9   (39 reviews)
Seller review
We couldn’t have asked for a better agent!
over 2 years ago
We couldn’t have asked for a better agent!

When it came time for selling our home, we didn’t know where to start! Shelly came highly recommended to us and she was amazing. Every step of the way we found Shelly approachable, professional and highly competent - from talking us through our options, to advising us on how to get our home ‘open home’ ready, through to the selling of our home. Our home was well presented and marketed well which brought many potential buyers through our open homes. Anyone looking to sell their home, or considering their options, we highly recommend giving Shelly a call!

Shelly Witchalls

Shelly Witchalls

  5   (37 reviews)
Buyer review
Epitome of a great agent
over 2 years ago
Epitome of a great agent

Kelvin has been amazing with us over the last 6 weeks. We thank him immensely for helping us to buy our new forever home. Recommend to all.

Kelvin Winnie

Kelvin Winnie

  4.9   (39 reviews)
Buyer review
Thorough and proficient
over 2 years ago
Thorough and proficient

Shelly is a very easy person to work with, approachable, friendly, direct and honest. She makes a point of developing a good working relationship with her clients so she can relate to them. She always answers every question asked. If the answer is not readily available, she will research until she finds it. She certainly goes the extra mile and definitely earns her commission. :) I find Shelly's straight forward open manner refreshing. She doesn't need props, drives an average car and is simply herself in dealing with people. My experience with Shelly was one of the most positive I have ever had with an agent, and I've had many. Highly recommended.

Shelly Witchalls

Shelly Witchalls

  5   (37 reviews)
Buyer review
Truly Exceptional
over 2 years ago
Truly Exceptional

We met Shelly at an open home she was holding and from the first encounter she was fantastic to deal with. She took the time to understand who we were and what we needed. Shelly was always available to talk to and always went over and above for us. Any time we asked to visit the property again she made it happen. She was incredibly helpful with any queries we had and made the process of purchasing our home as smooth as possible. We will definitely use Shelly in the future should we sell or buy again.

Shelly Witchalls

Shelly Witchalls

  5   (37 reviews)
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