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Our reviews

  5  
211 reviewsacross 32 different locations, showing 12.
Our qualities as told by our client reviews: honest, responsive, friendly, reliable, supportive, local expert, clear communication.
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Seller review
Selling with Kassie
3 months ago
Selling with Kassie

Working with Kassie was an exceptional experience from start to finish. She is everything you could hope for in a real estate agent,knowledgeable, responsive, professional, and genuinely invested in her clients. From our first conversation, Kassie took the time to understand exactly what we were looking for and guided us through every step of the process with patience and expertise. Her communication was outstanding; she kept us informed, answered every question promptly, and made sure we felt confident in every decision. What truly sets Kassie apart is her dedication. She goes above and beyond to make the process smooth and stress-free. Her market knowledge, attention to detail, and strong negotiation skills ensured we achieved a fantastic outcome. If you're looking for a real estate agent who truly cares about her clients and delivers excellent results, I can't recommend Kassie highly enough. Working with her was an absolute pleasure, and we would gladly do it again.

Kassie Swinburne

Kassie Swinburne

  5   (14 reviews)
Buyer review
A Pleasure to Buy Through!
4 months ago
A Pleasure to Buy Through!

Nicky was an outstanding agent to work with. Her expertise and complete transparency between us and the sellers made the entire journey seamless. We valued her sharp communication and professional demeanor; we couldn't recommend her more highly!

Nicky Berry

Nicky Berry

  5   (61 reviews)
Seller review
Goes the extra mile and another mile after that.
4 months ago
Goes the extra mile and another mile after that.

Very happy with Neal’s great communication. He kept me in the loop on an almost daily basis. He is very professional, and follows up on everything. If he says he is going to do something, he does it. He did everything he could to assist me with finalising the move, which is a big thing when you are on your own. Took no time at all to sell my home. I was extremely happy and would recommend him to anyone.

Neal Andersen

Neal Andersen

  5   (41 reviews)
Seller review
Fantastic agent in all aspects of the sales process.
4 months ago
Fantastic agent in all aspects of the sales process.

Nicky's knowledge and full transparency of communications between us as Vendors and the potential purchasers made it a pleasure through this whole sales process.

Nicky Berry

Nicky Berry

  5   (61 reviews)
Seller review
Informative and hard working
4 months ago
Informative and hard working

Phil was responsive and helpful when it came to selling our property. He kept us up to date with open homes and feedback.

Phil Quinney

Phil Quinney

  4.9   (51 reviews)
Seller review
An Excellent Well Excecuted Sale
5 months ago
An Excellent Well Excecuted Sale

On reflection, we left our run to market our property a little late in the year and Christmas was looming. Phil had already assessed and understood our properties unique attributes and proposed a fast, three week, marketing proposal using a Deadline Sale approach. He duly executed the plan and kept us well informed along the way. His pleasant and courteous style is an asset and his attention to detail was appreciated. This included keeping us, as vendors, on task with organising a building report and promptly sorting a couple of minor matters the report identified, so as to remove any purchaser resistance. We can recommend Phil to anyone that might be looking for a true and effective Sales professional.

Phil Quinney

Phil Quinney

  4.9   (51 reviews)
Buyer review
Made our move to Napier feel easy!
5 months ago
Made our move to Napier feel easy!

Neal was an absolute pleasure to deal with and made our move to Napier feel genuinely welcoming from the outset. He represented the property so well that you’d be forgiven for thinking it was his own. The house was beautifully presented, clearly well cared for, and Neal’s knowledge of it was detailed and practical, which gave us real confidence as buyers. We were working to a tight and fairly immovable timeline, and Neal was incredibly accommodating, calm, and solutions-focused in helping us make it all work. Communication was warm, clear, and consistent throughout, and the whole process felt well supported rather than transactional. Buying a home can be stressful, but Neal’s approach made it a very positive and enjoyable experience. We wouldn’t hesitate to recommend him to anyone buying or selling in the Napier area.

Neal Andersen

Neal Andersen

  5   (41 reviews)
Buyer review
Miracles Do Happen
5 months ago
Miracles Do Happen

Although Aintree was initially outside of my budget Phil was very helpful & encouraging. Phil was always prompt to return my calls or answering any queues. I am sure it was Phil’s professionalism that helped clinch the deal to my new home and path in life.

Phil Quinney

Phil Quinney

  4.9   (51 reviews)
Seller review
Above and Beyond Service Level
5 months ago
Above and Beyond Service Level

I have used Neal to sell my house as I bought it from him too. As both the purchaser and the vendor he made everything happen and made it easy for me. Happy to get in the middle and have conversations with all involved to smooth the way with a very practical how can we make this happen approach. Then there is his sense of style both interiors and landscaping that will help to make a property attractive to as many people as possible - great ideas and they certainly made a difference. His knowledge of the Hawkes Bay market and how it sits within the wider national market and therefore who the target market for the property is extremely helpful too. This proved to be 100% accurate in the case of selling my property. He is creative and realistic in the marketing approach, making sure we spend the right amount to sell without overspending unnecessarily. I would trust Neal every time to negotiate the best possible outcome for both parties, whether selling or buying. I couldn't recommend Neal highly enough to sell your property, he will get the best price possible in whatever market you are selling in!

Neal Andersen

Neal Andersen

  5   (41 reviews)
Seller review
In touch with the market
6 months ago
In touch with the market

No sales jargon, gets it done n gets the results

Nick Fryer

Nick Fryer

  5   (28 reviews)
Seller review
Top notch agent
6 months ago
Top notch agent

Phil guided us through the entire process of selling our mother’s town house. He had great communication skills, keeping us constantly updated on progress. Genuine care and assistance in getting the property ready for market.

Phil Quinney

Phil Quinney

  4.9   (51 reviews)
Buyer review
Well presented agent and property
6 months ago
Well presented agent and property

Phil was welcoming and helpful on our first visit. He was quick to answer our follow-up queries. Once we had our offer accepted he was very helpful in handling the pre-settlement inspection and attending to the legal formalities. His offer of continuing availability is much appreciated.

Phil Quinney

Phil Quinney

  4.9   (51 reviews)
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New Zealand Sotheby’s International Realty – Napier
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