Very professional Excellent market appraisal and subsequent sales price

Nick Fryer

star   5   (34 reviews)

Caro's communication throughout our house sale was outstanding from start to finish. She clearly outlined timeframes at every stage, kept us regularly updated on progress, and often checked in just to see how we were feeling about the process. Her professionalism never wavered, we always felt informed, respected, and well looked after. We couldn't have asked for a better experience and would highly recommend her to anyone selling their property.

Caro Meo

star   5   (12 reviews)

Nick is a genuine guy with excellent communication skills. He appraises property accurately and honestly Any sales challenges are resolved very professionally

Nick Fryer

star   5   (34 reviews)

I would highly recommend him to anyone looking for a real estate agent. What stood out most was his honesty, professionalism, and straightforward approach throughout the whole process. I always felt that Neal was genuine in his advice, kept me well informed, and had my best interests at heart. He communicated clearly, followed through on everything he said he would do, and made what can be a stressful process feel very manageable. Neal combines excellent professional knowledge with a personable and trustworthy manner, and I really appreciated having someone I could rely on throughout the sale. A genuinely positive experience from start to finish. Thank you, Neal.

Neal Andersen

star   5   (42 reviews)

Fantastic & amazing person which is reflected in how he is as an agent. He goes above & beyond what is expected. He listens, is thorough & made our sale & purchase less stressful. Great communicator. Highly recommend

Nick Fryer

star   5   (34 reviews)

Nicky is amazing and honestly such a lovely human who has made us feel so good our whole journey with her. On both selling our property and searching for our new home. We felt so secure with her and her process, she has the it factor that’s for sure. Relatable, compassionate, professional and so much more. She made time for us right around the clock. She is not only a great real estate agent backed by great experience and an awesome team of professionals but she is a really beautiful person to be around. We are so happy to have met Nicky and will continue to enjoy her time and presence. She is exactly what you want when selling and buying it’s great to see that people like Nicky are out there creating a great name and reputation for herself. Thank you so much we appreciate you. Maggs / Tee / Tilly / Florence & Bean

Nicky Berry

star   5   (66 reviews)

Kassie provided excellent service throughout the sale of our property. She provided a strategy, built on experience, to ensure great exposure for our house to the right buyer group. This resulted in way more interest than we expected. She kept both of us us well informed at every step. She provided advice with staging, building inspectors, revaluation etc and nothing was ever a problem. I feel working with New Zealand Sotheby's International also lifted the perception of our property. This resulted in 9 offers received before deadline and sa ale price well above CV, a rarity in this market. If you are looking for an agent that will work hard, is committed and gets results, give Kassie a call.

Kassie Swinburne

star   5   (17 reviews)

We’ve worked with Nick on a number of occasions now. He’s a nice guy who and he keeps things simple in what can be a complex process.

Nick Fryer

star   5   (34 reviews)

Caro’s communication was direct, clear and responsive throughout, so we always knew where things stood. Her knowledge of the property and the local market gave us confidence, and the negotiation process felt easy and straightforward. She was professional from beginning to end, while still being friendly and down-to-earth. Caro made what could have been a stressful process feel simple, and we really enjoyed dealing with her.

Caro Meo

star   5   (12 reviews)

Buying a home can be a stressful experience, especially when you're relocating to a new city and navigating unfamiliar territory, but Kassie transformed what could have been an overwhelming process into one that felt supported, informed and easy. A big challenge for us was that I was able to visit properties in Napier, while my wife remained in Tauranga- experiencing viewings through FaceTime. Kassie understood how important it was that Katie felt just as involved and confident in the process as I did. She took the time to carefully answer questions on video calls, highlighted details not easily seen through a phone screen, and made sure she never felt like she was making such an important decision from a distance. As a family with a six-year-old, Kassie took the time to understand what mattered most to us. Kassie helped us find the right home for our family's next chapter. She listened carefully, understood our priorities, and offered local knowledge and practical advice that helped us make confident decisions. Her communication was outstanding. We always knew where we stood and what the next steps were. No question was too small, and whenever we were unsure about the process, she patiently took the time to explain everything clearly and thoroughly. Kassie worked around our schedule, arranged and attended appointments to provide access for our building inspector and property valuer, and made herself available whenever we needed her. I'm sure she was juggling many other clients and family commitments, yet she somehow always made us feel like we were her only priority. Throughout the negotiation she remained calm, professional and reassuring. When challenges arose, she didn't create pressure or uncertainty; she created solutions. If you're looking for someone who combines outstanding market knowledge with exceptional communication, unwavering professionalism and a level of personal commitment then we couldn't recommend Kassie more highly.

Kassie Swinburne

star   5   (17 reviews)

Nicky was excellent to dela with. Answered all my questions. Arrange additional viewing at no trouble. Responded to promptly and was knowledgeable about the property. Would highly recommend.

Nicky Berry

star   5   (66 reviews)

Very organised, communicated every bit of feedback and interest well. We were never left wondering where something was up to.

Marlene Nathan AREINZ

star   4.9   (33 reviews)