Our profile

Our reviews

  5  
211 reviewsacross 32 different locations, showing 12.
Our qualities as told by our client reviews: honest, responsive, friendly, reliable, supportive, local expert, clear communication.
Was this helpful?
Buyer review
Thank you for your professionalism, dedication, and excellent communication throughout my journey
6 days ago
Thank you for your professionalism, dedication, and excellent communication throughout my journey

We had an excellent experience working with Kassie throughout the purchase of our home. She is professional, knowledgeable, and always available to answer our questions. Her communication was clear and timely, and she guided us through every step of the process with patience and expertise. She worked hard to ensure everything went smoothly, kept us well informed, and provided valuable advice during negotiations. We felt supported and confident throughout the entire journey. We highly recommend her to anyone looking to buy or sell a property. Thank you for your dedication, professionalism, and outstanding service.

Kassie Swinburne

Kassie Swinburne

  5   (14 reviews)
Seller review
Unwavering positivity, commitment and dedication
6 days ago
Unwavering positivity, commitment and dedication

Caro has remained engaged and enthusiastic through a lengthy sale process due to very difficult market conditions. Her pursuit of prospects, dedication and communication have been faultless. She has once again been an absolute pleasure to work with.

Caro Meo

Caro Meo

  5   (1 review)
Seller review
Exceptional presentations. Record-breaking results.
6 days ago
Exceptional presentations. Record-breaking results.

We were under significant time pressure to sell our home. She and Chloe worked tirelessly and efficiently to deliver results, and it paid off. Our house was under contract in no time.

Kassie Swinburne

Kassie Swinburne

  5   (14 reviews)
Buyer review
Kassie knew exactly what we were looking for.
8 days ago
Kassie knew exactly what we were looking for.

This property hit the nail on the head, and it was love at first sight. Kassie worked very hard to help us secure our new home, understanding that this one was pretty special. Kassie is responsive, proactive, personable and experienced. She is supportive when the process seems hard, and her experience gets results. She knows her market extremely well, and understood what we wanted as a family. I have no hesitation in recommending her and I'm so pleased we were able to work with such a supportive, hard working and experienced agent.

Kassie Swinburne

Kassie Swinburne

  5   (14 reviews)
Seller review
Experienced, professional, knowledgeable. And did I mention that she is a genuinely nice human?
8 days ago
Experienced, professional, knowledgeable. And did I mention that she is a genuinely nice human?

Kassie did an absolutely brilliant job selling our much loved home. From start to finish she was a pleasure to work with; she brought flare to the marketing (thanks also to Steve), market knowledge and experience to the campaign, and warmth and personality to the open homes. We always knew our home was being shown in the best light possible. She worked for us and with us to navigate the process, all the while being professional, personable and supportive. I genuinely enjoyed working with Kassie and knew she always had our best interests at the heart of every decision. We are delighted with our sale, and our purchase, and would have no hesitation in recommending her to anyone looking for a genuine, experienced, hard working and most importantly, caring, agent.

Kassie Swinburne

Kassie Swinburne

  5   (14 reviews)
Seller review
Great communication, patient and a pleasure to work with.
15 days ago
Great communication, patient and a pleasure to work with.

It has been a pleasure to work with Phil. He is a clear communicator, patient and professional in all interactions. His extensive knowledge of the local area and understanding of the current market were invaluable, helping us make informed decisions with confidence. I would not hesitate to work with him again in the future and would highly recommend him to anyone looking for a knowledgeable, trustworthy, and dedicated real estate agent.

Phil Quinney

Phil Quinney

  4.9   (51 reviews)
Buyer review
Fantastic support and guidance throughout our Frimley home purchase
20 days ago
Fantastic support and guidance throughout our Frimley home purchase

Buying our home in Frimley was a wonderful experience thanks to Chloe and Kassie. From the very beginning, they guided us through every step with clear communication, patience, and genuine care. They were always responsive, kept us updated throughout the process, and explained everything in a way that made the journey easy to understand. Their strong market knowledge and professionalism gave us confidence in every decision we made. What stood out most was how supportive, approachable, and consistent they were from start to finish. We truly felt looked after, and we are grateful for the positive experience. I would highly recommend Chloe and Kassie to anyone looking to buy in the area.

Kassie Swinburne

Kassie Swinburne

  5   (14 reviews)
Seller review
A pleasing outcome
29 days ago
A pleasing outcome

Congratulations to you and James on all your hard work; you achieved a fantastic result and made the whole experience a pleasure. I could not fault anything. Very professional and communication was excellent.

Damian Sweetapple and James Haggerty

Damian Sweetapple and James Haggerty

  5   (9 reviews)
Seller review
Seamless Experience with Fantastic Result
about 1 month ago
Seamless Experience with Fantastic Result

We chose to work with Kassie as we had confidence in her ability to work hard for us and deliver a great result. She went above and beyond our expectations. Kassie kept us consistently informed, communicated timely and clearly and when challenges arose she came prepared to us with practical solutions. Her marketing was exceptional, especially the social media content which was creative and really made our property stand out. Thanks to her dedication and professionalism we achieved a result that exceeded our expectations. We are incredibly pleased with Kassie and wouldn’t hesitate to recommend her to others. Thanks so much Kassie!

Kassie Swinburne

Kassie Swinburne

  5   (14 reviews)
Buyer review
Nicky kept us on track when our ride got shaky
about 1 month ago
Nicky kept us on track when our ride got shaky

Nicky was really helpful, positive and pleasant. She had done the research and was an easy, honest communicator. Thanks Nicky for helping make the potentially anxious process of buying our castle, a joyful one 🤩

Nicky Berry

Nicky Berry

  5   (61 reviews)
1 - 12 of 211
New Zealand Sotheby’s International Realty – Napier
Contact New Zealand Sotheby’s International Realty – Napier
What information would you like?
© 2026 RateMyAgent