Kassie Swinburne

Kassie provided excellent service throughout the sale of our property. She provided a strategy, built on experience, to ensure great exposure for our house to the right buyer group. This resulted in way more interest than we expected. She kept both of us us well informed at every step. She provided advice with staging, building inspectors, revaluation etc and nothing was ever a problem. I feel working with New Zealand Sotheby's International also lifted the perception of our property. This resulted in 9 offers received before deadline and sa ale price well above CV, a rarity in this market. If you are looking for an agent that will work hard, is committed and gets results, give Kassie a call.

Buying a home can be a stressful experience, especially when you're relocating to a new city and navigating unfamiliar territory, but Kassie transformed what could have been an overwhelming process into one that felt supported, informed and easy. A big challenge for us was that I was able to visit properties in Napier, while my wife remained in Tauranga- experiencing viewings through FaceTime. Kassie understood how important it was that Katie felt just as involved and confident in the process as I did. She took the time to carefully answer questions on video calls, highlighted details not easily seen through a phone screen, and made sure she never felt like she was making such an important decision from a distance. As a family with a six-year-old, Kassie took the time to understand what mattered most to us. Kassie helped us find the right home for our family's next chapter. She listened carefully, understood our priorities, and offered local knowledge and practical advice that helped us make confident decisions. Her communication was outstanding. We always knew where we stood and what the next steps were. No question was too small, and whenever we were unsure about the process, she patiently took the time to explain everything clearly and thoroughly. Kassie worked around our schedule, arranged and attended appointments to provide access for our building inspector and property valuer, and made herself available whenever we needed her. I'm sure she was juggling many other clients and family commitments, yet she somehow always made us feel like we were her only priority. Throughout the negotiation she remained calm, professional and reassuring. When challenges arose, she didn't create pressure or uncertainty; she created solutions. If you're looking for someone who combines outstanding market knowledge with exceptional communication, unwavering professionalism and a level of personal commitment then we couldn't recommend Kassie more highly.

We had an excellent experience working with Kassie throughout the purchase of our home. She is professional, knowledgeable, and always available to answer our questions. Her communication was clear and timely, and she guided us through every step of the process with patience and expertise. She worked hard to ensure everything went smoothly, kept us well informed, and provided valuable advice during negotiations. We felt supported and confident throughout the entire journey. We highly recommend her to anyone looking to buy or sell a property. Thank you for your dedication, professionalism, and outstanding service.

We were under significant time pressure to sell our home. She and Chloe worked tirelessly and efficiently to deliver results, and it paid off. Our house was under contract in no time.

This property hit the nail on the head, and it was love at first sight. Kassie worked very hard to help us secure our new home, understanding that this one was pretty special. Kassie is responsive, proactive, personable and experienced. She is supportive when the process seems hard, and her experience gets results. She knows her market extremely well, and understood what we wanted as a family. I have no hesitation in recommending her and I'm so pleased we were able to work with such a supportive, hard working and experienced agent.

Kassie did an absolutely brilliant job selling our much loved home. From start to finish she was a pleasure to work with; she brought flare to the marketing (thanks also to Steve), market knowledge and experience to the campaign, and warmth and personality to the open homes. We always knew our home was being shown in the best light possible. She worked for us and with us to navigate the process, all the while being professional, personable and supportive. I genuinely enjoyed working with Kassie and knew she always had our best interests at the heart of every decision. We are delighted with our sale, and our purchase, and would have no hesitation in recommending her to anyone looking for a genuine, experienced, hard working and most importantly, caring, agent.