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Our reviews

  5  
1308 reviewsacross 50 different locations, showing 12.
Seller review
Outstanding Care and Commitment to Our Campaign
over 2 years ago
Outstanding Care and Commitment to Our Campaign

We cannot express our gratitude enough for the exceptional service we received from Charlie Horncastle during the sale of our home. From start to finish, our experience with Charlie was nothing short of outstanding. Charlie impressed us with his unparalleled communication skills. He was always just a phone call or email away, ready to address any questions or concerns we had. The level of clarity he provided throughout the entire process was truly remarkable. We felt informed and confident every step of the way. What truly set Charlie apart was his unwavering care and dedication. He treated the sale of our home as if it were his own. This personal touch and genuine concern for our wellbeing made us feel more incredibly supported in what can be a really exhausting and stressful process. His commitment to our campaign was exemplary, going above and beyond to ensure our property received the attention it deserved. Charlie's expertise and experience were evident as he navigated us through the open home and auction process, resulting in an outcome that exceeded our expectations. We couldn't be happier with the final result, and we owe a large part of our success to Charlie's skill and professionalism. If you're looking for a real estate agent who combines top-tier communication, process clarity, exceptional care, and an unwavering commitment to your campaign's success, look no further than Charlie. We wholeheartedly recommend them to anyone in need of a real estate expert. Thank you, Charlie for making the sale of our home an unforgettable and incredibly positive experience.

Charlie Horncastle

Charlie Horncastle

  5   (11 reviews)
Seller review
One of the best agents I have!
over 2 years ago
One of the best agents I have!

Michelle has a wonderful working group to sell my investment property. They analysed the present market situation and discussed the marketing strategy with me very friendly. They had excellent knowledge on all required documents for selling an investment property and helped me to apply/get the necessary documents (healthy house evaluation, EQC report...etc) to sell the property. They also negotiated with the tenants to arrange best time for open home and help me to find tradesman efficiently to do the minor repairs to meet the purchaser's request. I appreciate Michelle and her team's hard working for selling my investment property and bringing me a good sale price and would like to recommend Michelle's team for the people who have the need to sell their house. A great team!

Michelle Fu

Michelle Fu

  5   (117 reviews)
Buyer review
Very knowledgeable and friendly
over 2 years ago
Very knowledgeable and friendly

Andrea was so helpful and kept us well informed. Her market knowledge and professionalism is great and she's a lovely, friendly person .

Andrea Rickerby

Andrea Rickerby

  5   (37 reviews)
Seller review
Outstanding Work Ethics
over 2 years ago
Outstanding Work Ethics

Michelle and her team's professionalism and work ethics were outstanding. Their market knowledge, integrity, and clear communication made the process smooth and successful. Highly recommend."

Michelle Fu

Michelle Fu

  5   (117 reviews)
Buyer review
Best agent to work with !!!
over 2 years ago
Best agent to work with !!!

I had a great experience working with Michelle and Lu. They were very knowledgeable about the local real estate market and helped me find the perfect property for my needs. They were always available to answer my questions and kept me informed throughout the process. When we encountered some challenges during the negotiation process, Michelle and Lu were able to help me navigate those challenges and get the deal done. I appreciated their attention to detail and their willingness to go above and beyond to help me find my dream home. Overall, I would highly recommend Michelle and Lu to anyone looking for a reliable and knowledgeable real estate agent.

Michelle Fu

Michelle Fu

  5   (117 reviews)
Seller review
Very knowledgeable, great communication and a fantastic result.
over 2 years ago
Very knowledgeable, great communication and a fantastic result.

Selling our house after 14 years was a big decision for us. Brendan obviously has in depth knowledge of the market & the process, which gave us a lot of confidence. Brendan was always very professional and kept us up to date regularly which made the experience as straight forward and low stress as possible. Ultimately the outcome achieved far exceeded our expectations - which was the icing on the cake. We cannot recommend Brendan highly enough!

Cameron Bailey

Cameron Bailey

  5   (123 reviews)
Seller review
Very Happy Customers
over 2 years ago
Very Happy Customers

Selling our property with Nick was a fantastic experience. Nick kept us well informed, not with constant contact but with regular contact so that we knew what was going on. He worked hard to get us the best price possible, while also making sure the buyers were comfortable. Nick was always very professional when dealing with us, at the same time putting us at ease with his friendly and easy going manner. He was also fantastic in dealing with our tenants, keeping them well informed and very considerate of being in their home. We are incredibly happy that we decided to sell with Nick, we wouldn’t hesitate to work with him again or recommend him to others.

Nick Dwan

Nick Dwan

  5   (68 reviews)
Buyer review
An experience that was a pleasure! Nothing is too much trouble for Kelly and her follow up is great
over 2 years ago
An experience that was a pleasure! Nothing is too much trouble for Kelly and her follow up is great

kelly's experience shows out with her knowledge and professionalism and her ability to communicate and provide assistance is a joy to work with. These are natural traits for her and she displays her skills in a manner that inspires trust and confidence in her ability. queries are answered in a timely manner and she goes out of her way to stay ahead of the next question you may have as a buyer. I would have no hesitation using her skills again and Im sure she will continue to be very successful

Kelly Shackleton

Kelly Shackleton

  5   (28 reviews)
Seller review
Efficient and effective!
over 2 years ago
Efficient and effective!

Lydia was outstanding at selling our houses. She did everything she could to support us through the process and we couldn’t have been happier to have used her as our agent. During a very stressful time, Lydia ensured us she was in control and we had nothing to worry about. Being overseas, selling your property feels very overwhelming but she had this natural ability to make us feel at ease and did her utmost to get us the results we needed. Thanks so much to Lydia and Harcourt’s Gold, we will definitely be recommending Lydia to anyone who wants to sell their property in the future.

Lydia O'Loughlin

Lydia O'Loughlin

  5   (83 reviews)
Seller review
Nick is the best
over 2 years ago
Nick is the best

Nick is professional, communicative, and knows his stuff. Second home of mine Nick has sold and he has worked hard to truly deliver a great result after great result.

Nick Dwan

Nick Dwan

  5   (68 reviews)
Seller review
Exceptional
over 2 years ago
Exceptional

Mary was professional, diligent and went over and beyond my expectations. She has a high level of detail, attends to all of the small things - that actually make a difference when a home is being marketed. Mary pushed and encouraged us to spend a little on presentation (gardens, painting, staging) all of which delivered value in the end. On auction day she and her team had our best interests at heart. We set stretchy goals for price and reserves and they worked hard to deliver them. Mary has outstanding local knowledge and a good antenna for ensuring the information she is collecting is correct and accurate. I would highly recommend her.

Mary Turnbull

Mary Turnbull

  5   (104 reviews)
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