It was a pleasure to work with Alice for both buying and selling our property. She was personable and made the whole experience seamless. She took a lot of the stress out of the process and helped us to understand the current market climate too. Her knowledge, communication and professionalism was amazing.
Alice O'Styke
I had hoped for a positive and collaborative experience working with Glenn, especially given his position as a local agent with knowledge of the community. Unfortunately, my experience fell short of expectations due to ongoing communication issues and a lack of transparency throughout the process. From the outset, key milestones such as the listing going live, photography appointments, and the opportunity to review listing photos in advance were not clearly communicated. When I raised these concerns, I was informed that updates had been shared with others involved in the sale, which did not adequately address my need to be kept in the loop. Additionally, several requests to amend the listing description were not actioned, despite follow-up. A major source of frustration was the lack of clarity around the expected sale price and target market. When offers came in below expectations, I was told I should be grateful for receiving any interest at all — a response that felt dismissive of my goals and input as the seller. At one point, I was also told that I simply didn’t understand the local market, which I found both unconstructive and unprofessional, particularly when raised in the context of legitimate concerns. Throughout negotiations, I felt sidelined, with limited insight into the strategy being employed or updates on buyer engagement. During the both the selling and negotiation process, I did not feel supported or informed needing to send multiple follow up emails and phone calls regarding same. Given this experience, I would find it difficult to recommend Glenn or Tommy’s to future sellers who wish to be actively involved and consulted in the sale of their property.
Glenn Stewart
We recently settled the purchase of a house in Wellington for which Tommy and Tommy’s was the vendor’s agent. The process from first viewing through, negotiation, offer, acceptance and settlement was seamless and very low stress. Tommy was great, very professional, prompt with answering queries and very helpful. All in all a very enjoyable and easy process. Ann and David
Bill and Tommy
Glenn is the guy you've been looking for! I was a purchaser for one of Glenn's listings. Glenn had exceptional market knowledge and provided clear guidance every step of the way from open home right through to settlement! Buying a house is extremely stressful event and Glenn helped us navigate the process seamlessly with a cool calm hand that put us at ease. Once the house was under contract, Glenn facilitated access at a moment's notice to the property for us to complete the due diligence. And when the builder's report came back unfavourable, instead of crashing the offer, he guided us through the process to revise an offer that was best for us and his vendor. Highly recommend Glenn and hope to use him for my next one!
Glenn Stewart
Alice was really knowledgeable and provided great insights into the market, helping us through the process of selling our home. Her positivity and enthusiasm was necessary as we worked through the inevitable ups and downs. She was proactive and took initiative to help smooth things and to complete the sale, in a difficult market. We would definitely use Alice again!!!
Alice O'Styke
Alice was amazing throughout the whole process. She was always happy to help and explained everything clearly whenever we had questions or doubts, always in a positive and prompt way. She also has a great eye for detail, is easy going, and you can tell she’s really experienced. We’ll definitely be recommending Alice to others!
Alice O'Styke
My partner and I had a great experience working with Trina. Very quick to answer any questions and kept our spirits high. Hope to see her around the community !
Trina Kelleher
Hi Trina, thanks to you and Mark for your great work regarding our Karori House sale. Very professional throughout and you offered good insights into the local market which helped us in preparation for the sale. Great comms all the way through. Appreciate your work. Rob and Jane
Trina Kelleher
I had a tight deadline for sale and the market was difficult. I could not have felt more supported or part of a team than I did working with Trina. She was incredible.
Trina Kelleher
My husband and I had a truly excellent experience working with Trina. Her exceptional professionalism, positive attitude, and dedicated approach were evident throughout the entire process of selling our property. We would absolutely work with her again for any future real estate needs, whether buying or selling.
Trina Kelleher
Trina was great! Very professional, answered all of our questions and made the offer process super easy!
Trina Kelleher
Trina is the agent you want when it comes to selling your home! She is a highly capable and knowledgeable agent, and throughout our engagement we could trust that Trina had a firm grasp on market trends and how to bring in the buyers for the right price. Through Trina's strategy for selling our home we got an overwhelming number of buyers through our open home days and were able to generate several offers at competitive prices. We not only achieved a sale price over our expectations, but also completed the sale much more quickly than we could have hoped.
Trina Kelleher
Tommy's Real Estate Wellington City
