Agencies in Whakatane, Bay of Plenty

Mark was the agent selling the house that we purchased. He was helpful and willing to work around our availability to view the house, arrange inspections, sign documents and keep regular communication with the vendor. Even though he was the messenger to advise that the vendor triggered the escape clause on us, Mark was compassionate and in clear in his communication. After we worked hard to go unconditional, Mark celebrated with us and delivered a lovely home-warming gift once we had finally moved in.

Excellent outcome, we'll done Promise!

Wow… where do we even begin? We are so incredibly thankful for everything you did to help us sell our old and buy our new home. From the very beginning, your dedication, genuine care and hard work stood out. We truly appreciated having someone we could trust and who went above and beyond throughout the entire process. Your communication was fantastic — you kept us informed, listened to us and made sure we always knew what was happening. You even built us up after we thought we had no hope left! Your knowledge of the market gave us confidence, and your negotiation skills and determination helped us achieve such a wonderful outcome. We also have so much admiration for your professionalism. You handled every step with such care, honesty and enthusiasm, while still making the experience feel personal and enjoyable. You weren’t just our estate agent — you genuinely felt like someone who was in our corner, and that meant so much to us. Thank you for your patience, guidance, encouragement and for everything you did to get us across the finish line. We are incredibly grateful and would wholeheartedly recommend you to anyone looking for an agent who truly cares, communicates exceptionally well, knows the market, negotiates with confidence and delivers with professionalism. Here’s to you and many more happy homeowners! With heartfelt thanks, appreciation and admiration — we are so grateful for you! The Prinsloo Family..

We had a great experience working with Fi. She was professional, proactive and had great communication throughout the whole process. She built a strong relationship with both us as the vendors and the purchaser, which helped make the sale process smooth and straightforward. She is a strong, capable agent who worked hard to achieve a good outcome, and we would happily recommend her to anyone looking to sell their property.

Fi was a fantastic agent to deal with. She was available by call or txt for all our questions as first home buyers. She was able to show us a helpful breakdown of the local market, and an understanding of the vendors general feeling towards needing to sell, or having time to wait for offers. She clearly communicated that our first (low) offer was some distance from what would be seriously considered, which was incredibly helpful. In every interaction with Fi, my wife and I felt that we were moving forward in measurable steps toward taking ownership. Her experience, and professionalism helped us move final settlement around in a way that works best for us and the vendor. For which we are grateful.

Such an easy process with Fiona . Incredibly well organised and the process seemed so easy. Great advice given on all aspect of our sale . We really felt she worked for us in every way. Extremely professional but has a kindness for everyone involved as well . Highly recommend Fiona as an incredible agent in Hawkes Bay .

Alex was very helpful with the negotiation process. He was always willing to answer questions I had about purchasing the property and finalizing a purchase price that the vendor and I agreed on. I found Alex friendly, professional, with a good understanding of the housing market.

We interviewed several agents before we selected Tom, and we were picky. Grateful we got it right.  Tom sold our property within three weeks of going to market, in a very difficult market. We were very grateful for how he handled the whole process. His experience in the game showed when he was calm and composed about it all, meanwhile working hard. He was reachable at all times of the day,  till very late at night, showing his dedication. From the start, Tom spent a lot of time explaining the selling process. He took us through each stage patiently and made sure we understood what was happening and why. He was open and transparent and didn’t sugarcoat anything.  He is ‘to the point’ and tells you how he sees it, including the buyer feedback. That can occasionally be a little daunting to hear, but it meant we always knew where we stood and could make clear decisions rather than guess what the market was thinking. Tom understands buyers well and works hard to engage with them. His team was excellent to deal with, and the staging suppliers he recommended were of a very high standard. His strategy is to underpromise /set realistic expectations and overdeliver, and that’s exactly what happened for us. He’s friendly, down-to-earth, and easy to deal with, and he got us a great result. The gist - In a market where every agent promises you the world, Tom knows what he is doing and is realistic! I’d happily recommend Tom to anyone looking to sell. Thank you, Tom!

Good offer and very detail.