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From the beginning of the process, she was professional, approachable and an excellent communicator. She kept us fully informed throughout, was always available to answer questions, and communicated in an open, honest and straightforward way that gave us confidence at every stage. Her knowledge of the market was thorough and well considered, and she provided clear advice while always being upfront and transparent with both us and prospective buyers. What really stood out was her work ethic and personal approach. She worked tirelessly throughout the campaign, followed through on every detail, and handled the entire process professionally from start to finish. One example that particularly stood out was her responsiveness on the morning of the auction, when a potentially tricky issue was raised by a buyer early in the day — she dealt with it quickly, calmly and effectively. Her friendly nature, positivity, honesty and reliability made her an absolute pleasure to work with, and we would highly recommend her to anyone looking to sell their home.

Working with Mathew Koshy was an absolute blessing for our home-buying journey. He was incredibly patient, never once losing his calm even as we asked to view multiple properties. He went out of his way to arrange viewings, answer our questions, and guide us without any pressure. Thanks to his dedication, we finally found the right home. We are truly grateful for his professionalism, kindness, and commitment.

Doug is the greatest asset you need when buying your home! When buying your first home it becomes a full time job, we were at our last brain cell when we found Doug who changed the experience from overwhelm and stress too calm and stress free! Justin and I bought our first home with Doug being the agent, he was extremely supportive and knowledgeable. Being through the process 1000x he was reassuring when worry would hit and a phone call away when we were confused. We hit a brick wall with our Lawyer who could have lost our entire deposit simply from not doing their job correctly but, thanks too Doug who helped us consult our lawyer and was the liaison between us and the home owner, having introduced us to the home owner who thankfully gave us grace after such a huge muck up. Doug lifted so much pressure and unnecessary weight off our shoulders, we were expecting our 3rd baby who was born the week of settlement so it was a very heavy and crazy week for us. Doug’s agency is beyond comparable, we couldn’t imagine our journey of buying our first home without him. I would add that it is very important to have an agent that you get along well with and Doug is that guy, he is very understanding of curve balls that life throws! If you know The Most High Lord Jesus Christ then he is a great agent for you as he is a man of faith that loves the Lord. Thank you so much for everything Doug, we couldn’t have done it without you by our side. Lots of love from the Carter-Clark whānau!