

Julie Kelman-Poto
Licensee
Avg. sale price
Sold (as lead agent)
Properties for sale
Median days on market
Seller of 42 Woodward Road, Mount Albert
Sarah, Julie and Winnie make a wonderful team. They helped us throughout the entire house-selling process and secured an unconditional offer within just two weeks, despite the current slow market. From our very first meeting, they provided practical advice and were incredibly supportive throughout the whole process. Their communication was excellent, and they were always available whenever we needed help. They also listened carefully to our needs and were flexible every step of the way, making the entire experience smooth and stress-free. We truly appreciate all their hard work and professionalism, and we highly recommend them to anyone looking to sell their home.
Buyer of 42 Woodward Road, Mount Albert
From the very first open home through to settlement, Sarah, Julie and Winnie were an absolute pleasure to work with. Their communication was outstanding throughout the entire process—they kept us informed every step of the way, answered all of our questions promptly, and made what could have been a stressful experience feel incredibly straightforward. They facilitated everything seamlessly and made us feel completely at ease from start to finish. While they were representing the vendor, they genuinely made us feel like they had our best interests at heart as well. Their professionalism, honesty, and approachable nature gave us a great deal of confidence throughout the purchase. We couldn't have asked for a better team to help us buy our new home. Thank you, Sarah, Julie and Winnie, for making such an important milestone such a positive experience. We would highly recommend you to anyone looking to buy or sell a home.
Seller of 20 McKinley Rd, Sunnyvale
I used to teach and coach leaders and service providers for major international companies and government agencies on customer service and satisfaction. So I can be a fairly particular client. I had not actually intended to list it at this stage, but was offered the chance to take advantage of sale of the home next door to me that had major interest, leaving a period when there would be a pool of potential buyers for my own. Sarah and Julie took me through the selling process (not so familiar as I am used to the Canadian market), and set me up with a great deal for finding a buyer. They worked the phones to contact their list and created significant response. While I was dealing with the paperwork, a SWAT team came in under Winnie and transformed my home with a selection of chattels that really upped the appeal level for the two open homes they ran within a week. They had great images in documentation that was very professional and well laid out. One thing that can kill a relationship is the common folly of over-promising and under-delivering, and Sarah and Julie did the opposite, which meant I got a very positive surprise when they came back to me with a result that was significantly higher than I had expected. Through the inspection, valuation and final sales steps they were with me every step of the way. They really knew that they were not simply selling a property, they were providing a service that was hugely significant to their clients and acted accordingly. They were patient, knowledgeable and clear in their directions and activities. They are a very well-oiled machine. I have absolutely no hesitation on heaping praise on them and the team behind them for their innovation, client service, diligence and outstanding results.

Hayley Kirk-Smith
Real Estate Salesperson
Avg. sale price
Sold (as lead agent)
Properties for sale
Median days on market
Seller of 23 Poronui Street, Mount Eden
Hayley and Roberta are excellent communicators, and we always felt completely confident about their knowledge of the market and process. They were able to adjust quickly to the housing market situation, and to keep options open. They are friendly and pleasant, sympathetic and sensitive to our concerns and worries, but very professional.
Buyer of 23 Poronui Street, Mount Eden
We had met Hayley and Roberta at many open homes over the past year and always found them friendly, helpful and never too pushy. We then had the pleasure of purchasing our new home through them - something that was completely unplanned! They made the whole process incredibly easy and were an absolute pleasure to deal with. We couldn’t have asked for a better experience.
Seller of 175 Landscape Road, Mount Eden
From the outset to the end, Hayley and Roberta were outstanding. Their professionalism, clarity, understanding and guidance through our at times complex journey, made our first-time sale experience as good as selling a home could be. I assume most sellers find the first or every sale experience daunting at times, but these guys went out of their way to support two total novices in a remarkably supportive manner. Their energy was amazing. It never dipped. The stayed positive when we got a little disconcerted (tough market out there!) and pragmatic when needed, to not allow us to run rogue with moonbeams expectations. Communication was excellent. They immediately set up a chat group with us so we all went on the journey together. Everything captured one place. Total transparency between all parties. Incredibly useful. If we needed to chat, we were never left hanging. Their availability for face-to-face meetings or impromptu calls made us feel like we were their only client. We weren't of course. That's simply brilliant customer service. Having two agents rolling as a team was fantastic. This meant that no matter what curveballs were thrown (there were a few), we had one or both to guide us and allow us to make swift decisions. Lastly, but of note - Hayley and Roberta are damn good people. Both are compassionate, have amazing EQs, and are a lot of fun. Having lightness or a laugh through the crazy process of selling a home is important. These guys definitely know how to. Our hugest thanks to them.


Roberta Stewart
Licensed Real Estate Agent
Avg. sale price
Sold (as lead agent)
Properties for sale
Median days on market
Seller of 23 Poronui Street, Mount Eden
Hayley and Roberta are excellent communicators, and we always felt completely confident about their knowledge of the market and process. They were able to adjust quickly to the housing market situation, and to keep options open. They are friendly and pleasant, sympathetic and sensitive to our concerns and worries, but very professional.
Buyer of 23 Poronui Street, Mount Eden
We had met Hayley and Roberta at many open homes over the past year and always found them friendly, helpful and never too pushy. We then had the pleasure of purchasing our new home through them - something that was completely unplanned! They made the whole process incredibly easy and were an absolute pleasure to deal with. We couldn’t have asked for a better experience.
Seller of 175 Landscape Road, Mount Eden
From the outset to the end, Hayley and Roberta were outstanding. Their professionalism, clarity, understanding and guidance through our at times complex journey, made our first-time sale experience as good as selling a home could be. I assume most sellers find the first or every sale experience daunting at times, but these guys went out of their way to support two total novices in a remarkably supportive manner. Their energy was amazing. It never dipped. The stayed positive when we got a little disconcerted (tough market out there!) and pragmatic when needed, to not allow us to run rogue with moonbeams expectations. Communication was excellent. They immediately set up a chat group with us so we all went on the journey together. Everything captured one place. Total transparency between all parties. Incredibly useful. If we needed to chat, we were never left hanging. Their availability for face-to-face meetings or impromptu calls made us feel like we were their only client. We weren't of course. That's simply brilliant customer service. Having two agents rolling as a team was fantastic. This meant that no matter what curveballs were thrown (there were a few), we had one or both to guide us and allow us to make swift decisions. Lastly, but of note - Hayley and Roberta are damn good people. Both are compassionate, have amazing EQs, and are a lot of fun. Having lightness or a laugh through the crazy process of selling a home is important. These guys definitely know how to. Our hugest thanks to them.


Edison Li
Sales Agent | Property Consultant | Sales & Marketing Consultant
Avg. sale price
Sold (as lead agent)
Properties for sale
Median days on market