Fran is professional, and has a thorough understanding of the market. A good negotiator and absolutely on to it! She knew that we lived overseas and took on every responsibility to make things happen as best as possible. Loved the way she handled things that popped up, and they sure did! We've bought and sold many properties over the years and I can say quite confidently that Fran was one of the best agents I have dealt with - professional yet warm and friendly and on to it! Your efforts were much appreciated by us, Fran!,

From the very beginning, working with her felt different in the best possible way. She is an incredible communicator — always clear, responsive, and genuinely attentive. No question was ever too small, and she took the time to explain everything in a way that made us feel completely comfortable and informed throughout the entire process. What stood out most was her calm, steady approach. No matter what came up, she never seemed stressed or hurried. Instead, she created a really relaxed experience for us, which made a huge difference during what can often be quite an overwhelming time. She clearly holds herself to a very high standard, and it shows in everything she does. We always felt like she truly cared — not just about the sale, but about us as people. She made us feel valued, acknowledged, and important every step of the way. At no point did we feel like “just another deal” or a commission — and that in itself speaks volumes. On top of all of that, she absolutely delivered on what she said she would. She set expectations around the price and then backed it up with results, which gave us a huge amount of confidence in her from start to finish. We wouldn’t hesitate for a second to work with her again and would recommend her over and over. It’s rare to find someone who combines professionalism, honesty, warmth, and results so seamlessly — but she genuinely does.

Scott was very responsive - both with calls and with emails. He accommodated my needing to see the place a number of times and outside of work hours which was great. He was honest and gave good advice when making my purchase decision and I believe he acted in my best interests in negotiations with the venfor.

Easy to work with. Kept me informed .I was acting on behalf of the owner, and he also was kept informed

Charlotte and her team were fantastic to deal with. Communication was prompt and easy, they kept us up to date with everything happening through each step of the process and made everything as easy and stress free as it could be. The team were great at promoting our house and got heaps of potential buyers through the property throughout the marketing period. This meant we ended up getting a really good price and selling at auction, despite the downward state of the market and I'm sure that was due to the hard work of Charlotte and her team.

I highly recommend this agent. Their communication was clear, prompt, and professional throughout the entire process. They demonstrated excellent market knowledge, providing valuable insights and guidance at every stage. Their negotiation skills helped achieve a great outcome, and they handled everything with a high level of professionalism and integrity. A pleasure to work with from start to finish

Living in a different country made it a very difficult to look at selling our property after talking to Lauren she made it very simple for us and was very happy with the services she provided would highly recommend

As we are living in Australia it made it hard to communicate with trying to find the right agent to sell our house, but then I talked to Lauren about our situation she understood and took over. It was effortless for us as she made it so easy for us. Would highly recommend to anyone. The communication was very good and a good result at the end.

Only to happy to help with a good knowledge of real-estate as we have not purchased a house before we were in very good hands and kindness.

Rachel and her team did a fantastic job selling our property in Papamoa recently at a time when more often than not it’s very stressful. They made the process super easy. Fabulous contact throughout providing any information required and we went to auction knowing that everything had been done to create a successful sale. Thanks again - super happy.