Paula is an excellent communicator, is very responsive to questions and quickly understands what client's situation and needs are. She is very helpful and direct with her advice. She is always available to discuss issues and provide solutions. Paula is both professional and friendly at the same time. Her knowledge of the market is clear and helpful. For me, Paula achieved an excellent final result.

Paula was fantastic to deal with throughout the entire process. She was honest, professional and straightforward, without ever over-communicating or making me feel pressured. I appreciated that she was clearly representing the vendors’ interests, while still being fair and transparent with me as the buyer. She never glossed over anything and stood by me through the auction process without ever being judgemental. I would happily use Paula again for my own real estate needs and would have no hesitation recommending her to others.

Allie was very professional and helpful in every aspect of the transaction. Even after the settlement she did help me with my problems regarding purchased property.

At our first meeting, Lenie informed us of how she ( Ray White ) would market our home until it was sold, which gave us confidence that we had the right agent(s). Thought out the sale process, we were kept fully informed of the interest that was being shown and the prices being offered. Being a plaster clad house, with no code of compliance, maximising the sale price was always going to be difficult, and we believe that this was achieved because of Lenie's and Theresa's enthusiasm, market knowledge, negotiation skills and professionalism.

An excellent and regular communicator that relayed market feedback promptly. Completed a pre auction assessment of value, based on market comparatives and ultimate result achieved was in line with that assessment. Professional, warm, friendly and unassuming. An excellent experience.

Selling our home was a big decision after 11 years, so we wanted to make sure we had the right team working for us to achieve the best possible result in what we knew would be a difficult market. From the beginning, The Cleaves and the Bayleys team were highly professional, communicated exceptionally well, and maintained a calm, measured approach, particularly while navigating a challenging market. We always felt well informed and supported throughout the process. The auction was handled very professionally, and the team worked hard to generate strong interest in the property, attracting a large number of prospective buyers throughout the campaign. We found them a pleasure to work with and would have no hesitation in recommending The Cleaves and the Bayleys team to anyone considering selling their property.

Paul and his associate Tina were the Epitome of Excellence. From the moment we met them, they took us under their wing and helped guide us into what was required in order to market and sell our house. They were so professional, experienced and understanding. Their huge knowledge of the current market downturn and their magnificent negotiating skills led to a very satisfactory conclusion. We thoroughly enjoyed the experience of working with them and would not hesitate to recommend them.

Priya has an easy going, no pushy manner, very friendly and professional.

An eastern Bays specialist, Kelly is the supreme professional. She has sold three houses for us. Each time under her guidance a sale was achieved. She is full of energy, totally committed, and laser focussed. She is completely honest, personal, and always goes the extra mile. She is extremely perceptive and sensitive. We could not give a higher recommendation.

Eden and Kim were excellent and worked so hard to sell our house which proved to be rather difficult to sell. But they never stopped trying and working it. Thank you for everything