We were selling to move to a retirement village and were anxious to ensure we could secure our chosen apartment. Susan understood that and was very reassuring throughout, esp since the local market was v difficult. And the Iran war didn't help! We extended the marketing period, so Susan had several more open homes than expected. Always willing, keen, and compliant with our wishes. In the result she secured a successful sale with the help of Harcourts excellent auctioneer. We went with Susan after speaking with her and two others. She was by far the best prepared for that first interview making the best impression. Our only reservation is as with all three agencies, that they were all wildly over optimistic with their estimates of what they could achieve for us both in terms of numbers of interested purchasers and achievable price.

Marlene helped me to buy my first home and was great to deal with throughout the process. She was genuine, responsive when answering my (many) questions and made sure I felt supported throughout the process. I would not hesitate to recommend her services to others.

Susan was excellent to deal with and was always happy to help out and meet us for extra viewings. 5 Star

Nic was good to deal with through out the sale process.

She is very professional, with excellent knowledge of the property market. I would recommend her services too anyone.

Working with Nic and the team was a seamless experience. From day one, they kept us in the loop with excellent communication and detailed follow-ups after every open home. It was refreshing to work with professionals who achieve results through expertise rather than manipulation or high-pressure tactics. Their deep dive into local market data ensured our home was perfectly positioned to sell. If you are looking for a team that acts as a true partner and keeps your best interests at heart, I cannot recommend Nic highly enough.

Susan has been very transparent and proactive in our search for a home. We have asked a lot from her over the past couple of months and she's been very accomodating. we would highly recommend her!

We had a fantastic experience selling our home with Stephyn. His communication was excellent throughout, keeping us well informed and confident at every stage. He showed great market knowledge, strong negotiation skills, and genuine care for achieving the best result for us. The process felt seamless and well-managed from start to finish. We would highly recommend him to anyone looking to sell.

Selling my home was an enormous undertaking for me, especially as I was managing the process on my own. The scale of the project felt overwhelming at times, and I was uncertain about where to begin or how to proceed. After meeting with Stephyn, my concerns were eased. He immediately made me feel comfortable and confident about choosing him to represent my property. His professionalism and reassurance helped alleviate the stress I was experiencing. Sometimes, it is the minor details that make all the difference. During the appraisal meeting, I was particularly impressed when Stephyn provided me with a detailed timeline outlining all the tasks I needed to complete to meet the set date for listing my home. This clear plan showed exactly what needed to be done and when, making the process feel much more manageable. Additionally, Stephyn and Kate offered their assistance when needed, ensuring that I would not have to tackle everything on my own. Their commitment and support gave me greater confidence in moving forward with the sale. I have enjoyed working with Stephyn. The entire process has been supportive and reassuring, making what initially seemed like an overwhelming challenge much more manageable thanks to the guidance and help I received along the way. Thank you Stephyn and the team at Bayleys.

Susan was very diligent in providing the best advice on marketing our property and explaining where the current market was at. Susan has a good understanding of how to read people and to work well with them. Her phone calls were always informative and sensible with a wonderful dose of good humour which we really enjoyed. She guided us through the process when an offer came in and this quickly resulted in a sale. It truly was a pleasure to have Susan as our agent.