Team Jackie & Shelley gave a quality experience for us. Shelley took care of us from the moment we turned up at the Harcourts office. We asked for the positive aspects of living in Hanmer Springs but equally so we needed to know the negatives as well. Shelley gave an honest opinion which mirrored what we saw after Shelley took us to different properties before we finally found the house that fitted our needs. Both Beth & I highly recommend Shelley & Jackie at Harcourts Hanmer Springs.

Jackie and her team did well in making the process of buying easier. They replied to our queries quickly, and gave all the information we needed to proceed with the sale successfully.

They took all the stress out of our purchases .so easy to deal with communication was first class.

.Marketing was comprehensive. I was encouraged to add my views to the way the property was advertised. We discussed the price to market the property for, and having both agreed that was the fair price for the property, Kathryn never tried to make me reduce my goal, to secure a quick result. Katheryn kept me in touch how the campaign was going including updating me on similar advertised properties. As to negotiating Katheryn was very active with prospective buyers, she certainly had her finger on the pulse. I would certainly use her services again as I have in the past three times.

Jackie knows the region really well and her communication is excellent. Highly recommend

Kathryn did an amazing job of showcasing our property to potential buyers. She was able to quickly get a feel for what were the appealing features of our house and land and she communicated these so well visually and in words. She was always professional and willing to go the extra mile to help get the sold sign up for us - which she did super quickly! Kathryn worked hard to fit open homes in around our guests and nothing was ever a problem. We wouldn't hesitate to recommend her as an agent.

Selling my "home away from home" in Hanmer Springs was a significant and emotional milestone for me, and I feel incredibly fortunate to have had Jackie and Shelley by my side throughout the journey. From the very beginning, they made me feel supported, listened to, and genuinely cared for. Their professionalism and knowledge were outstanding, and they always managed to put my mind at ease. I had complete confidence that they were working hard behind the scenes, which made it much easier for me to trust the process. They kept me well informed every step of the way and provided honest advice and guidance throughout. I always felt they had my best interests at heart and were committed to achieving the best possible outcome for me. Thank you both for your unwavering support, encouragement, and expertise. Your dedication, communication, and genuine care made what could have been a stressful experience a positive one. I would wholeheartedly recommend you to anyone looking to buy or sell a home. Kirsty De Rose

We couldn't be happier with the service we received throughout the sale of our home. Her communication was excellent – she kept us informed every step of the way, was always quick to respond to any questions, and made sure we felt comfortable and confident throughout the process. Her knowledge of the local market and area was a huge asset. She made what can often be a stressful process feel straightforward and manageable. We would have no hesitation in recommending her to anyone looking to buy or sell a property. Thank you for helping us successfully sell our home!

As first home buyers new to the process, Jackie ensured things ran smoothly throughout the whole transaction. Communication was excellent, keeping us updated at any time of the day while going back and forwards to vendor.

Jackie and Shelley were both very knowledgeable about the area and forthcoming on local information that they thought would be beneficial. They were friendly and supportive throughout the process, and even went above and beyond to contact our future neighbours to discuss fencing logistics. Both Jackie and Shelley were helpful and made the experience positive and stress-free.