Harley went out of his way to give us time. Our on site inspection of the section was a pleasurable experience where he shared his local knowledge and followed up any query we had. Following our offer we had a very quick response from the seller and the deal was done.

Having dealt with Jackie several times in the past we have always been confident in her expertise, knowledge and professional manner. Our dealings have always ended with a positive outcome. It has always been a pleasure working with Jackie and her team.

Jackie and Shelley are a great team; knowledgeable, reliable and approachable, with an excellent understanding of the market and local area. They kept us informed throughout and made the process smooth and stress-free. We felt supported and confident in their judgement, and wouldn’t hesitate to recommend them.

I am writing to express my appreciation for Nicky's exceptional service. Throughout our engagement, she demonstrated outstanding communication, keeping us informed at every step. I was particularly impressed by her thorough approach when dealing with prospective buyers, ensuring every query was addressed with care. Her professionalism was evident in every interaction, making the entire process seamless and reassuring. I would highly recommend her to anyone seeking a dedicated and reliable real estate professional.

We couldn’t recommend Shelley highly enough. From the very beginning, she was professional, honest, caring and incredibly supportive throughout the sale of our family home in Hanmer Springs. Selling a home can be stressful at the best of times, but partway through the process we relocated to Ireland while the house was still on the market. Shelley went above and beyond to make selling from the other side of the world as simple and stress-free as possible. Whether it was arranging contractors on our behalf, keeping us updated, or taking late-night and early-morning calls when a few delays arose around settlement, nothing was ever a problem. We always felt that Shelley genuinely cared about achieving the best outcome for us and having someone we could completely trust looking after things back in Hanmer Springs made a huge difference. Thank you, Shelley, for all your hard work, patience and support. We are extremely grateful for everything you did to help us get the sale across the line and would highly recommend you to anyone looking to sell their property in the future.

We engaged Jackie and Shelley to market and sell our centrally located Apartments in the Village of Hanmer Springs Their advice on marketing and pricing was spot on and they kept us informed every step of the way with great communication and feedback Both Jackie and Shelley demonstrated a warm professionalism and excellent market knowledge which made working with them stress free and enjoyable The entire process was smooth and successful and they achieved an outstanding result for us We highly recommend Jackie and Shelley to anyone looking to sell or buy a property Their dedication, integrity and commitment to achieving a great result for us was outstanding - Thank you to you both x

Team Jackie & Shelley gave a quality experience for us. Shelley took care of us from the moment we turned up at the Harcourts office. We asked for the positive aspects of living in Hanmer Springs but equally so we needed to know the negatives as well. Shelley gave an honest opinion which mirrored what we saw after Shelley took us to different properties before we finally found the house that fitted our needs. Both Beth & I highly recommend Shelley & Jackie at Harcourts Hanmer Springs.

Jackie and her team did well in making the process of buying easier. They replied to our queries quickly, and gave all the information we needed to proceed with the sale successfully.

They took all the stress out of our purchases .so easy to deal with communication was first class.

.Marketing was comprehensive. I was encouraged to add my views to the way the property was advertised. We discussed the price to market the property for, and having both agreed that was the fair price for the property, Kathryn never tried to make me reduce my goal, to secure a quick result. Katheryn kept me in touch how the campaign was going including updating me on similar advertised properties. As to negotiating Katheryn was very active with prospective buyers, she certainly had her finger on the pulse. I would certainly use her services again as I have in the past three times.