Our experiences were with both Chelsea and Ailsa and we feel their Team Ailsa approach works well with the demanding open home schedule they operate with. Both Chelsea and Ailsa had a lot of contact with us, both were involved from day 1, both had input into the marketing and assisting with the presentation advice for our property and both brought offers to us. They seemed to handle their own enquiry and feedback to us and indeed presentation of offers but when it got down to the nitty gritty it was clear they were both involved as a team and some seniority in negotiations sitting with Ailsa. It was a real pleasure to deal with both Chelsea and Ailsa. Chelsea is clearly picking up the reins well and is forging her own path as a professional. We found them both to be “open ears” to our ideas, very responsive with our request for data and very friendly and regular with their feedback and meetings. They also did not hesitate to politely steer us towards some marketing ideas their experience told them would help, and again politely advise us with next steps when enquiry was stalling which was clearly induced by a slow market. When it came to eventually finding respectable buyers, I think Ailsa came into her own. She had allowed us to deflect lowball offers from others and carefully and professionally negotiated with both the buyer and ourselves to secure the sale. We believe Ailsa and Chelsea and their team approach to be at the top of their game and we would highly recommend them to prospective sellers.

I’ve been extremely happy with the way Ailsa has handled the sale of my property. Her communication has been excellent throughout: prompt, clear and proactive. I’ve always felt informed about what was happening and what the next steps were. Ailsa has a great eye for detail and is very thorough, which has made the whole process feel well managed. I’ve value her knowledge of the local market. Her advice has been practical, well considered and grounded. She has a strong understanding of both the area and current buyer activity. I’d also add Ailsa, and her team are very approachable, professional and very easy to work with. I’ve felt in very capable hands. A special mention that on Ailsa’s team is the talented Chelsea Allen. Chelsea was key to securing my sale. She is an asset to any sales process and compliments Ailsa beautifully. Chelsea particularly helped getting fantastic marketing photos, as well as supporting negotiations. I would very happily recommend Ailsa and Chelsea. Definitely call them!

Ailsa McArthur and her team at Bayleys were fantastic to work with. Ailsa was instrumental in getting the deal done, working thoughtfully with both us as the buyer and the vendor to bring the two sides together. She was highly professional, proactive and solution-focused throughout, and made what could have been a complicated process feel straightforward. Ailsa, Chelsea and Paula were a genuine pleasure to work with, and we would happily and highly recommend their team whether you’re buying or selling. Absolutely best in class!

Ailsa kept us well informed during the whole sale process. We got a sale result in a tough market with an agent who was dynamic enough to make it all work!

Know the market and respond quickly.

This is the second property we have entrusted to co agents Ailsa and Paul Arundel. Both properties sold in a timely manner and with great professionalism. We would thoroughly recommend Bayleys Coatesville and would have no hesitation in using again.

All through the process of our move to the country, James has been amazing: helpful, responsive and quick to assist with our many questions and concerns. He has been much more than just the agent selling a property and has really gone the extra mile for us. We have no hesitation in recommending him to prospective vendors, or purchasers.

We were under pressure to sell our home in Coatesville after we relocated to Whangarei. The market wasn't good and the war in Iran had taken away the expactation that there would be a relief for sellers in the first quarter of 2026. We made contact with Ailsa, and signed up. It was the best decision we made. Ailsa and Chelsea were always available to talk and they kept us updated with how our marketing campain was going over the 4 week period. There were a few issues with our land which I believe scared purchasers off, however on auction day our property sold! We are so thankful for the professional and friendly service we received from Team Ailsa, and the cherry on the cake - our property sold at auction. Thank you Ailsa and Chelsea. We are so grateful! I would highly reccommend tom anyone wanting to sell in the Coatesville area.

James was great to deal with, he had great communication and made sure everything was fully explained from start to finish. We would have no hesitation in recommending James

In a time of slow sales James and Nicky saw the property for what it was. A comfortable size, a modest house and yet with character and a private garden abounding in mature trees. James and Nicky followed me and were not afraid to appraise at a higher than average, but not unreasonable value. Others had encouraged me to commence lower. When the open home attracted a better than average viewing James identified the keener buyers and within 24 hours presented me two offers for consideration. Within 24 hours James had negotiated an unconditional contract for higher that the price expected. Where James and Nicky stood out was that in a time of slow sales they saw the value of the property and were brave enough to trust their judgements. Well done and thank you