Overall, I appreciate Alex Wu’s efforts in successfully marketing and selling my property at a good price. The sales process leading up to the agreement was handled professionally, and I am satisfied with the outcome achieved on that front. However, my experience during the settlement stage was less positive. On settlement day, the buyer raised several issues regarding cleaning, minor wall marks, and items not being fully cleared, and requested compensation of over $4,000. At that point, I expected more active support in managing communication and helping to resolve the matter in a structured and professional way. Instead, I was advised that the agent could not be involved as the buyer did not wish to communicate directly with him, leaving me to deal with the situation independently during a very stressful time. While I understand that settlement issues can sometimes arise outside of the agent’s control, I felt that the level of support during this final stage of the process could have been stronger.

We found Yuhei to be very professional with all dealings with us. He was very fast to respond to all queries. He’s extremely friendly and approachable and didn’t put the pressure on us when viewing the property which I appreciated.

Yuhei was very professional at all times, kept us fully informed and also considered our needs also. Understood the area we lived in and took the time to learn more. Worked with us to get a good price and would highly recommend Yuhei as your agent.

He has proven that he is a very hard-working agent. He put 100% effort into bringing about the best outcome, and he successfully achieved it. Not only is he an excellent communicator, but he also replies promptly, even when I message him in the middle of the night. If you are in the Hobsonville/Whenuapai area, want to sell a house, and want to get the best result from someone who truly knows how to communicate, you must work with Shaun. You won't be disappointed!

Shaun Bloch helped us not only find but secure our new home off market, and we couldn’t be happier. Having a purchase handled off market made everything feel seamless and straightforward. He was honest, approachable, excellent with communication, and genuinely great to work with. We always felt informed and looked after throughout the process. Such an easy and positive experience. We would absolutely recommend him to anyone buying or selling.

We recently sold our home off market through Shaun Bloch, and the whole experience was incredibly smooth from start to finish. He was friendly, honest, professional, and kept communication clear the entire way through. Nothing ever felt stressful or complicated. We really appreciated how easy he made the process and how genuine he was to deal with. Highly recommend!

Buying our new home with Darnell couldn't have been any easier. We wanted to move quickly and this was the perfect place for us. Darnell was friendly, open and honest and nothing was too much trouble. She answered any questions we had along the way with professionalism and her market knowledge was outstanding. Thanks so much Darnell!!

This is our first time selling our property and we picked Darnell because we went to one of her open home and felt she was very genuine. We think that she has the knowledge of the market, has the ability to suggest the best selling method (auction, nego etc), more importantly Darnell was being an awesome person who is really focus on what we need a customer not just simply trying to make commission from the sale. She however, keep her professionalism to the top. She was updating us with every move from buyers inquiries. A big thank you from us to her with helping our first time sellers.

Shaun made the process of selling our first home seamless. He was very approachable, friendly and responsive. He went the extra mile to get a better deal on the house we were purchasing to get both sales across the line. Best agent we have worked with. Thank you very much Shaun. We are very happy

Shaun knew exactly what we were looking for in our next property and when the right one came along, he helped us secure it off market and we couldn't be happier! He kept us in the loop through the whole process and made everything less stressful and go so much smoother. We can't recommend him enough!