We had a great experience working with Ben. Communication was excellent throughout the process, with quick responses by text, phone and email whenever we had questions. He has a solid understanding of the local market and were able to provide useful information about the area and future developments. He is professional, responsive and easy to deal with from start to finish. Overall, we'd happily recommend them to anyone looking to buy or sell in the area.

Ben achieved a strong sale in a challenging market and persevered with very discerning purchasers. His clear and prompt communication was crucial to getting the sale over the line. We have no hesitation in recommending Ben.

Ben, working alongside Gary, recently sold my townhouse in Belmont in what was a challenging and drawn-out townhouse market. There were market factors at play that were outside anyone’s control, but what stood out to me throughout the process was Ben’s professionalism, consistency and genuine commitment to getting the right result. While I had worked with Gary before and came back to the team because of that trust, Ben quickly proved himself as someone I could also rely on. He was responsive, clear in his communication, professional in his approach, and always willing to keep working through the detail of the campaign. In a market that required patience and persistence, Ben stayed engaged, positive and focused. Ben and Gary represented me and the property extremely well. They understood the story of the home, took the time to understand my circumstances and reasons for selling, and kept working week in, week out. Their communication was reliable, their advice was realistic, and their professionalism never wavered, even when the campaign required more time and persistence than any of us would ideally have wanted. I also appreciated the care Ben brought to the process. He understood that the sale was connected to the next stage of my life and business plans, and he stayed interested in how best to support that outcome. While the final sale price was below my original hopes, I am content with the result and grateful for the effort that went into achieving it. For me, Ben’s greatest strengths are professionalism, reliability, communication and work ethic. He is a credit to the team, and I would happily work with Ben and Gary again. I would recommend him to anyone wanting an agent who is steady, honest, responsive and prepared to keep pushing when the market is not making things easy.

We had a great experience buying our home. As first home buyers, we really appreciated the guidance and support throughout the process. Communication was excellent, and their market knowledge and professionalism made everything much less stressful. They took the time to show us a number of properties, understood our budget, and did a fantastic job negotiating on our behalf to help us secure the home we wanted. Overall, they were great to work with and we'd happily recommend them to anyone looking to buy a home.

Michael has been outstanding from our very first property inspection through the purchase process. As someone unfamiliar with the area, I really appreciated the time he took to show me around, explain the property in detail, and share his extensive knowledge of the neighbourhood. His insights helped me understand not only the house itself but also the lifestyle and future potential of the area, making it much easier to picture myself living there. Throughout the purchasing process, Michael has been proactive, transparent, and highly professional. Communication has always been clear, and he has kept me informed every step of the way. Whenever I have had questions or concerns, he has been easy to reach and quick to respond with helpful advice and guidance. While I fell in love with the home itself, Michael has made the experience exceptionally positive and enjoyable. His genuine care, honesty, and commitment to helping his clients really stand out. I am very grateful for all his support and would highly recommend him to anyone looking to buy or sell a property.

We recently sold our rental property with Michael and couldn't be happier with the experience. The market was challenging, but Michael worked hard to achieve the best possible result. His local knowledge was evident throughout and he always kept us up to date. Reliable, trustworthy, and genuinely easy to deal with. We had complete confidence in him from start to finish and the outcome reflected his effort and expertise. We wouldn't hesitate to use Michael and the team at Harcourts Cooper & Co again. Highly recommended.

Michael handled the sale of my property with professionalism, honesty, and persistence from start to finish. It was not a simple home to sell, and the process involved a number of complexities, but he stayed fully engaged, gave clear and practical advice, and worked hard to bring the right buyers forward. What I appreciated most was that he was straightforward throughout, managed expectations well, and remained committed until we achieved a successful unconditional sale. I would highly recommend Michael to anyone looking for a trustworthy and capable agent.

Please see comments above.

Michael was great to deal with. Communicated well and made everything very easy. Would recommend :-)

Michael was extremely helpful and has great knowledge of the area. He always responded quickly to queries and was generous with his time. With clear communication, he guided us well through the process from the start to finish. I would recommend Michael if moving to the North Shore!