Nicky's profile

Nicky's reviews

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Nicky has 73 reviewsacross 7 different locations, showing 12.
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Nicky's qualities as told by our client reviews: empathetic, dedicated, easy to work with, responsive, friendly, local expert, clear communication.
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Buyer review
Nicky is an agent who is truthful and can be trusted to ensure my needs were met.
about 12 hours ago
Nicky is an agent who is truthful and can be trusted to ensure my needs were met.

Nicky sold my house/lifestyle block in Kaukapakapa very quickly. She listened to my experience of living in the property and marketed it accordingly. Resulting in attracting the right kind of buyer and I was happy with the deal. Nicky communicated well so I always knew what was happening which made the experience very positive. So I asked Nicky to help me find another property in Helensville. First of all she drove me around Helensville to establish exactly what sort of property I was looking for. That drive around was an eye opener for me. I learned so much from Nicky regarding specific locations. Positive and negative details that required local knowledge. When I went to the first open home of the house I ended up buying Nicky was the agent. She obviously was trying to get the best deal for the vendor. Not withstanding that she also helped me with booking building reports and negotiations with the seller which resulted in everyone being happy with the deal. After sale service great as well. Nicky and her team have been really helpful even finding a home for my piano! Also giving me contacts for local tradesmen they can recommend which is much appreciated.

Buyer review
Nicky cobines an impecable knowledge of property market with a deep sense of clients wishes, needs.
11 days ago
Nicky cobines an impecable knowledge of property market with a deep sense of clients wishes, needs.

Professionalism is a hallmark of Nicky and Brandon. Yet to meet such a dedicated real estate agent who surpass client expectations. With market insights, capacity to advise and negotiate on behalf of the client whether it is selling or buying a property, Nicky spares no shortcuts. She is available throughout the day to guide the client through all areas of the process. Furthermore, her acute sense of the highs and lows of any property, its future potential and any other simple details does not miss her professional eye. In simple words she is a great asset to New Zealanders' any thing property. We wish her continued success for a brand built around trust and service in her endeavor as a Rest Estate Agent that embrace true human values.

Seller review
An Absolute Pleasure working with Nicky as made the whole process stress free
about 2 months ago
An Absolute Pleasure working with Nicky as made the whole process stress free

Nicky was the first choice for the selling agent due to her local knowledge and being in the Harcourts group ,also my preferred RealEstate company.A win win all round.It is unusual to find an agent that not only works in the interests of the seller but also the buyers feel at ease with as well.No high pressure selling here could be the reason.She managed to get a higher price after the first deal fell through as well as the buyers happy with a fair purchase price.She took a calm approach in the sale process and I feel achieved the best possible price in this difficult market.I have no hesitation in recommending her

Seller review
Dynamic duo!
about 2 months ago
Dynamic duo!

Nicky and Brandon have worked extremely hard to sell our home and achieve a result we are more than satisfied with. We have been in awe throughout by Nicky's expertise, knowledge, and communication, and we have appreciated her calm and reassuring advice through every hurdle we faced. We also appreciated Nicky's moral support during the final stages of the process. Their willingness to get creative and go above and beyond with marketing efforts no doubt made the difference in our sale - and was lots of fun too! Thank you Nicky and Brandon!!

Seller review
Real Estate knoweledge storehouse 👌
about 2 months ago
Real Estate knoweledge storehouse 👌

Whats so special with Nicky is she has a keen eye for the specifics in real estate. Standing out as a true professional with absolute skill works out a total result without compromise. She is an asset to the community not only as an agent but one who works with empathy and understanding. Clear precise negotiating ability is truly wonderful professionalism 😍Wish her all the very best for many higher achievements. Thank you Nicky and ofcourse Brandon too.

Seller review
Exceeded our expectations
3 months ago
Exceeded our expectations

Nicky Norsbrough was amazing! We wanted to thank you for all your hard work in helping us sell our home on Cabeleigh Drive. Having our house sold in just 10 days exceeded our expectations and we are incredibly appreciative of your work. We know that many homes can take months to sell, so having our home sold in such a short time was incredible. We are impressed by the team at Harcourts Helensville and highly recommend them to anyone looking to buy or sell their home. The service and communication have always been exceptional. Thank you for making what can often be a stressful experience feel smooth and straightforward.

Seller review
Clear communication with an honest very knowledgeable agent ensured a fast sale.
6 months ago
Clear communication with an honest very knowledgeable agent ensured a fast sale.

Nicky explained a marketing strategy for my property and made sure I understood it and was happy with the plan. She then listened to my lived experience of 26 years living at my property. The listing and video en capturing this. Resulting in a listing that attracted a lot of prospective buyers attending the open homes. Eventually after only a month of open homes there was a multi offer situation. Nicky handled the negotiations with the utmost professionalism resulting in a good settlement which I am happy with.

Seller review
We only have good things to say about our experience with Nicky
6 months ago
We only have good things to say about our experience with Nicky

Having bought and sold a few properties in the past, we knew exactly what we wanted in the way of a real estate agent. In my opinion, too many sellers are tempted to list with the agent who suggests the highest selling price. Or an agent who is a long term friend. Or someone who lives close to the property being sold. All too often, the agent who suggested the highest selling price is the first one to come along after a few weeks asking that the price be lowered to "meet the market". We wanted an agent with a proven track record selling properties similar to ours. An agent who handles open homes in a professional manner. An agent who knows people in the area and knows how to network with those people. Basically, we wanted an agent that understands marketing. If that agent happens to be a good friend, that's a bonus, but not a requirement. After considerable thought, we felt that we would like to have two agents jointly responsible for selling our property. Having Nicky Horsbrough and Robin Kerr at Harcourts The Difference working together gave us total confidence that our property would sell relatively quickly and at a price that we felt the property was worth. We were very satisfied with the entire process from taking great photos and video recordings to formulating great marketing packages and appropriately positioned signage, everything ran very smoothly. We highly recommend a two-agent marketing team and, in particular, Nicky and Robin.

Seller review
Nicky has incredible knowledge, a vibrant personality and endless energy
6 months ago
Nicky has incredible knowledge, a vibrant personality and endless energy

Nicky makes every question asked feel like an intelligent one (even when it’s probably not), she responds very quickly to any queries and keeps you up with the play. I’m sure I was her only customer during the entire process! I loved the way she slipped into her ‘designer’ gumboots to show prospective buyers the paddocks and how she encouraged Brandon to appear on video in his boxers (it’ll be speedos next time). If you’re buying or selling Nicky is your one stop shop - she has it all and gets results.

Buyer review
Pleasure to deal with
7 months ago
Pleasure to deal with

Nicky was a pleasure to deal with. The whole purchasing side for us she helped and answered any questions we had during the while process and put us at ease. Highly recommend Nicky and the team.

Seller review
Nick Horsbrough wins the sale
9 months ago
Nick Horsbrough wins the sale

My wife and I have tried for some time with other agents to sell our 2 x sections in the Helensville area without success. Nicky took on the challenge of the sale. It did take some time, but Nicky was tenacious, and in the end, we have a successful sale of both properties. We would certainly recommend Nicky. Thank you, Nicky.

Buyer review
Simply the best!
9 months ago
Simply the best!

During the long process it took to sell our home to be able to purchase 230 taupaki rd we felt that Nicki always had everyone's best interest in mind. Friendly motivated and approachable made the process seamless for us.

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