Diana's profile

Diana's reviews

  4.9  
Diana has 315 reviewsacross 17 different locations, showing 12.
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Diana's qualities as told by our client reviews: well-prepared, reliable, responsive, supportive, friendly, local expert, clear communication.
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Seller review
Selling the house was a breeze
10 months ago
Selling the house was a breeze

Thank you team Dianna for the outstanding advise and result on selling my property. It was a real pleasure working with you all. I have worked with Dianna before and it has always been a pleasure and the outcome has always been excellent. A special thank you to Peter and Ione who were always there to help and their contribution was priceless. Your efforts are very much appreciated for the successful sale in a month. I will definitely use Dianna services when I sell next time. Heartfelt thank you.

Seller review
Hannah is your girl!
10 months ago
Hannah is your girl!

We listed with team Cussen, we had Hannah in charge of selling our home for us. Hannah went above and beyond for us, ensuring everything went smoothly, she was there to help us along the way whenever we needed! We have loved having Hannah as our trusted real estate agent to look after us through this process. Thank you Hannah!!

Seller review
Professional and got the job done
10 months ago
Professional and got the job done

We had Diana and her lovely team help us to sell our property. They were all professional and a pleasure to deal with, with what can be a very stressful time. We were kept up to date with weekly updates on the market and were given everything we needed to make our decisions. We highly recommend team Cussen to anyone thing of selling their property.

Seller review
Successful yay
10 months ago
Successful yay

I found Hannah a delightful agent and very helpful and considerate at all times. Always kept me informed and responding to questions or concerns promptly. I'm grateful to her for getting my house sold in not too bad time frame really. Thanks Hannah you're terrific.

Seller review
Positive energy
10 months ago
Positive energy

We reached out to Di for her knowledge and communication she always kept us in the loop and managed to get us sold

Buyer review
A Gem of an Agent!
10 months ago
A Gem of an Agent!

We’ve recently bought our first home through Hannah and honestly, she made the whole experience so much easier. As the selling agent, she was friendly, bubbly and always had the brightest smile, exactly the kind of energy you want during such a big milestone! Hannah was always quick to respond to any communication and was genuinely happy to help with any questions or concerns we had. It was clear she truly cares about getting the best outcome for her sellers while still supporting us as buyers, which we really appreciated. Hannah was an absolute pleasure to deal with and we’re so grateful she was part of our first-home journey. Highly recommend!

Buyer review
Hurrah for Hannah!!!
11 months ago
Hurrah for Hannah!!!

I first met Hannah at an open home and immediately felt warmed by her genuine personality and thoughtful approach to interactions. She oozed warmth and sincerity. Over the period of a few months Hannah kept in touch with me about various properties new to the market that may interest me. I honestly cannot rate my experience with Hannah highly enough. She is someone who actually cares about people and gets enthusiastic about helping you find your "right fit". There was never any pressure from Hannah - just a kind, thoughtful, approachable, genuine, professional manner. To be completely frank I've met a lot of different agents, some made me want to walk away from perfectly fine properties - buying with Hannah was a dream and I felt completely comfortable through the whole process. She is 'real' and I appreciate that wholeheartedly. I'm excited to see where your real estate journey takes you Hannah. You are incredible, keep shining bright by just being yourself 🌟 I am really thankful to have met you ✨

Buyer review
Five star experience!
11 months ago
Five star experience!

I had a wonderful experience working with Ione Cussen. Buying my first home was a long process and I had a very detailed list of what I wanted, but Ione was incredibly patient every step of the way. She never made me feel rushed or fussy, and genuinely took the time to understand what I was looking for. Her communication was always clear, helpful, and easy to follow, and she kept me well informed without ever being pushy. I also really appreciated how friendly and calm she was throughout the whole journey, which made everything feel much less stressful. I am so grateful for all her help and support. I would highly recommend Ione to anyone wanting an agent who is professional, approachable, and genuinely committed to helping you find the right home.

Buyer review
Nothing but care and professionalism
11 months ago
Nothing but care and professionalism

Probably the best agent I have worked with. Ione & Hannah with Team Cussen, have provided nothing but high quality service and outstanding communication throughout our buying experience, I would definitely use then again and recommend them as the Team to help with this process. Thanks again guys.

Seller review
Sold in a trying market
11 months ago
Sold in a trying market

Thank you to Team Cussen for all your help with selling my rental property. It was a challenging market, but your regular communication and hard work made the process much easier. I really appreciated the effort you put in to secure a backup offer, which led to a successful sale within three months. Thanks again for your support and professionalism. Highly recommend.

Seller review
Wow, sold within a few days!
11 months ago
Wow, sold within a few days!

Diana was very positive throughout the whole process of selling my rental and had a multi offer to present to me within days! Diana along with her team, made me feel confident that I could leave the sale in their hands as I live in another city. They looked after everything in an efficient, professional and friendly way and I highly recommend their amazing service.

Buyer review
Hannah is truly the best
11 months ago
Hannah is truly the best

I would be hard-pressed to fault Hannah’s service. She helped me find a home, which felt like a long and frustrating journey. Through it all she had endless patience, was incredibly helpful, knowledgeable and proactive, and communication was great. Above all that is her kindness. She completely understood where I was at and what I needed. When I failed at auction she supported me. When I finally found a home, she celebrated with me. Real estate is not just understanding the market and having the skills to close a deal. Ultimately it’s about people, and Hannah’s deep empathy and ability to connect to people makes her stand out in the industry. I wouldn’t hesitate to recommend Hannah or use her again, for buying or selling.

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