We’ve recently bought our first home through Hannah and honestly, she made the whole experience so much easier. As the selling agent, she was friendly, bubbly and always had the brightest smile, exactly the kind of energy you want during such a big milestone! Hannah was always quick to respond to any communication and was genuinely happy to help with any questions or concerns we had. It was clear she truly cares about getting the best outcome for her sellers while still supporting us as buyers, which we really appreciated. Hannah was an absolute pleasure to deal with and we’re so grateful she was part of our first-home journey. Highly recommend!

I first met Hannah at an open home and immediately felt warmed by her genuine personality and thoughtful approach to interactions. She oozed warmth and sincerity. Over the period of a few months Hannah kept in touch with me about various properties new to the market that may interest me. I honestly cannot rate my experience with Hannah highly enough. She is someone who actually cares about people and gets enthusiastic about helping you find your "right fit". There was never any pressure from Hannah - just a kind, thoughtful, approachable, genuine, professional manner. To be completely frank I've met a lot of different agents, some made me want to walk away from perfectly fine properties - buying with Hannah was a dream and I felt completely comfortable through the whole process. She is 'real' and I appreciate that wholeheartedly. I'm excited to see where your real estate journey takes you Hannah. You are incredible, keep shining bright by just being yourself 🌟 I am really thankful to have met you ✨

I had a wonderful experience working with Ione Cussen. Buying my first home was a long process and I had a very detailed list of what I wanted, but Ione was incredibly patient every step of the way. She never made me feel rushed or fussy, and genuinely took the time to understand what I was looking for. Her communication was always clear, helpful, and easy to follow, and she kept me well informed without ever being pushy. I also really appreciated how friendly and calm she was throughout the whole journey, which made everything feel much less stressful. I am so grateful for all her help and support. I would highly recommend Ione to anyone wanting an agent who is professional, approachable, and genuinely committed to helping you find the right home.

Probably the best agent I have worked with. Ione & Hannah with Team Cussen, have provided nothing but high quality service and outstanding communication throughout our buying experience, I would definitely use then again and recommend them as the Team to help with this process. Thanks again guys.

Thank you to Team Cussen for all your help with selling my rental property. It was a challenging market, but your regular communication and hard work made the process much easier. I really appreciated the effort you put in to secure a backup offer, which led to a successful sale within three months. Thanks again for your support and professionalism. Highly recommend.

Diana was very positive throughout the whole process of selling my rental and had a multi offer to present to me within days! Diana along with her team, made me feel confident that I could leave the sale in their hands as I live in another city. They looked after everything in an efficient, professional and friendly way and I highly recommend their amazing service.

I would be hard-pressed to fault Hannah’s service. She helped me find a home, which felt like a long and frustrating journey. Through it all she had endless patience, was incredibly helpful, knowledgeable and proactive, and communication was great. Above all that is her kindness. She completely understood where I was at and what I needed. When I failed at auction she supported me. When I finally found a home, she celebrated with me. Real estate is not just understanding the market and having the skills to close a deal. Ultimately it’s about people, and Hannah’s deep empathy and ability to connect to people makes her stand out in the industry. I wouldn’t hesitate to recommend Hannah or use her again, for buying or selling.

We dealt with Diana through the sale of our house & she was so great to deal with! Any questions we had were answered promptly & she went out of her way to ensure we had all the information we needed to make our decision. So glad she was the agent we were going through for our house - and would absolutely use if we ever had to sell our house!

We meet Diana multiple times at various open homes during our house buying journey she was always open, friendly & personable ready to share her knowledge about the property and the house buying process. When we found the home we wanted we were so glad that Diana was the Real Estate Agent, she was quick to reply and helped us to secure our first home. Diana was always at the ready we are very grateful that we had such a great first home buying experience. Thanks Diana we will miss seeing you at open homes 😁

Diana is patient, kind and caring,, which is why she gets such great results. She understands the market and her vendors. We are really thankful to be sold and moving on. Especially in a pretty tough market right now.

Hannah was absolutely amazing to deal with, easy to talk to and super helpful. Couldn’t have asked for a better person to have dealt with. Always went out of her way to help with anything we needed!

It has been a delight to have Diana and teem working for us. Always cheerful, always positive. Capturing the market with excellent advertising and presenting our property to the most appropriate buyers. Well done.