Diana's profile

Diana's reviews

  4.9  
Diana has 315 reviewsacross 17 different locations, showing 12.
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Diana's qualities as told by our client reviews: well-prepared, reliable, responsive, supportive, friendly, local expert, clear communication.
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Seller review
An excellent
9 months ago
An excellent

We had great experiences with Diana’s team. Great communication.

Seller review
Confidence from start to finish
9 months ago
Confidence from start to finish

We had a fantastic experience selling our home with Diana. A lovely, personable woman who made the entire process feel effortless. Always available, incredibly responsive, and genuinely invested in achieving the best outcome. Her professionalism and warm approach gave us complete confidence from start to finish. Highly recommend her to anyone looking for a dedicated and truly exceptional real estate agent. --- If you want it shorter, more casual, or more formal, I can tailor it.

Seller review
Excellent Experiance
9 months ago
Excellent Experiance

I have used Diana to sell a property before, and will use her again should circumstance occur.

Seller review
Diana knew our area well
9 months ago
Diana knew our area well

We chose Diana because she had worked in our area for a long time and had already sold our house before. We did not get to see her marketing expertise in action because the first person she showed it to bought it. So thankyou Diana for saving us the pain of putting our house out there in the general market.

Seller review
Another Fabulous Sale
9 months ago
Another Fabulous Sale

We have used Diana a few times to sell our properties and to also purchase a property recently. We have always found Diana to be excellent with her commitment to both selling and buying, her constant friendly communication ensures everyone is update and makes you feel more like dealing with a friend not just an agent. We would always recommend Diana to friends and family for a friendly and professional sale or purchase.

Buyer review
Crossbanks
9 months ago
Crossbanks

Diana and her team were all very accommodating at the Open Homes and followed up on queries in a timely manner.

Buyer review
Pushy and abrasive
9 months ago
Pushy and abrasive

Diana and Hannah worked together. Diana would not put my first offer to the buyer, which I now know was not allowed. She was pushy and abrasive and this continued after the sale. Hannah was lovely. She has excellent communication skills, and was kind in all interactions with me. Interestingly, the final purchase price was the first amount I tried to offer, that was refused by Diana.

Seller review
Great Sales Team
9 months ago
Great Sales Team

Thank you to Diana and team for selling our place in Pukekohe. A great team led by Diana, who kept us in the loop through the whole process with regular updates. Very professional with a personal touch. I highly recommend Diana and her team. Tim and Sally Smith

Buyer review
Ian Hill - 3 Red Barn Lane Pukekohe
9 months ago
Ian Hill - 3 Red Barn Lane Pukekohe

Diana , is a well experienced professional realestate agent . She is a good communicator and had a sound knowledge of the property. Diana , lets you make up your mind providing of the required information.

Seller review
Best Agents
9 months ago
Best Agents

I couldn’t recommend Dianna and Hannah more highly as real estate agents. Hannah came on board after a few quiet months of the house being on the market. She was extremely proactive and truly went above and beyond throughout the entire process. Her communication with both myself and potential buyers was excellent — clear, timely, and reassuring at every stage. She brought a great, positive vibe while remaining completely professional, well-presented, and knowledgeable. Nothing ever felt too hard, with Di and Hannah and I always felt confident knowing they had everything under control!!! I cannot thank them both enough for ensuring a great outcome for both myself and the buyer ❤️ If you’re looking for the BEST agents …. Look no further 🙂

Seller review
Seamless, Empathetic Service from Start to Finish
10 months ago
Seamless, Empathetic Service from Start to Finish

We noticed Diana Cussen’s name on a sign in the village where our late mother lived. After Mum’s funeral, I called Diana for advice on selling her unit, particularly as I am based in Melbourne and my sister in Christchurch. Diana was friendly, cheerful, and empathetic throughout. She followed up thoughtfully, advised us to proceed sooner rather than wait, and made the process seamless. Her team arranged the home’s dressing and managed every detail with care, removing much of the stress during a difficult time. We can’t speak highly enough of Diana and her team at Barfoot & Thompson Pukekohe. Their professionalism, compassion, and support were truly invaluable

Buyer review
Team Cussen.
10 months ago
Team Cussen.

As a purchaser in an unfamiliar auction situation I cannot fault the friendly and efficient way Diana and her team dealt with a very stressed and uncomfortable buyer. Even though Diana was first and foremost acting for the vendors she was kind and considerate towards me personally. I also want to give credit to Hannah one of Team Cussen who virtually held my hand throughout the actual auction. I was extremely grateful that she was prepared to place my bids for me. All in all it resulted in a successful result. Buying or selling I feel you shouldn't look further than Diana and her team to achieve the best possible result.

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