Diana's profile

Diana's reviews

  4.9  
Diana has 298 reviewsacross 17 different locations, showing 12.
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Diana's qualities as told by our client reviews: well-prepared, reliable, supportive, responsive, friendly, local expert, clear communication.
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Buyer review
Crossbanks
5 months ago
Crossbanks

Diana and her team were all very accommodating at the Open Homes and followed up on queries in a timely manner.

Buyer review
Pushy and abrasive
5 months ago
Pushy and abrasive

Diana and Hannah worked together. Diana would not put my first offer to the buyer, which I now know was not allowed. She was pushy and abrasive and this continued after the sale. Hannah was lovely. She has excellent communication skills, and was kind in all interactions with me. Interestingly, the final purchase price was the first amount I tried to offer, that was refused by Diana.

Seller review
Great Sales Team
5 months ago
Great Sales Team

Thank you to Diana and team for selling our place in Pukekohe. A great team led by Diana, who kept us in the loop through the whole process with regular updates. Very professional with a personal touch. I highly recommend Diana and her team. Tim and Sally Smith

Buyer review
Ian Hill - 3 Red Barn Lane Pukekohe
5 months ago
Ian Hill - 3 Red Barn Lane Pukekohe

Diana , is a well experienced professional realestate agent . She is a good communicator and had a sound knowledge of the property. Diana , lets you make up your mind providing of the required information.

Seller review
Best Agents
5 months ago
Best Agents

I couldn’t recommend Dianna and Hannah more highly as real estate agents. Hannah came on board after a few quiet months of the house being on the market. She was extremely proactive and truly went above and beyond throughout the entire process. Her communication with both myself and potential buyers was excellent — clear, timely, and reassuring at every stage. She brought a great, positive vibe while remaining completely professional, well-presented, and knowledgeable. Nothing ever felt too hard, with Di and Hannah and I always felt confident knowing they had everything under control!!! I cannot thank them both enough for ensuring a great outcome for both myself and the buyer ❤️ If you’re looking for the BEST agents …. Look no further 🙂

Seller review
Seamless, Empathetic Service from Start to Finish
5 months ago
Seamless, Empathetic Service from Start to Finish

We noticed Diana Cussen’s name on a sign in the village where our late mother lived. After Mum’s funeral, I called Diana for advice on selling her unit, particularly as I am based in Melbourne and my sister in Christchurch. Diana was friendly, cheerful, and empathetic throughout. She followed up thoughtfully, advised us to proceed sooner rather than wait, and made the process seamless. Her team arranged the home’s dressing and managed every detail with care, removing much of the stress during a difficult time. We can’t speak highly enough of Diana and her team at Barfoot & Thompson Pukekohe. Their professionalism, compassion, and support were truly invaluable

Buyer review
Team Cussen.
5 months ago
Team Cussen.

As a purchaser in an unfamiliar auction situation I cannot fault the friendly and efficient way Diana and her team dealt with a very stressed and uncomfortable buyer. Even though Diana was first and foremost acting for the vendors she was kind and considerate towards me personally. I also want to give credit to Hannah one of Team Cussen who virtually held my hand throughout the actual auction. I was extremely grateful that she was prepared to place my bids for me. All in all it resulted in a successful result. Buying or selling I feel you shouldn't look further than Diana and her team to achieve the best possible result.

Seller review
Selling the house was a breeze
5 months ago
Selling the house was a breeze

Thank you team Dianna for the outstanding advise and result on selling my property. It was a real pleasure working with you all. I have worked with Dianna before and it has always been a pleasure and the outcome has always been excellent. A special thank you to Peter and Ione who were always there to help and their contribution was priceless. Your efforts are very much appreciated for the successful sale in a month. I will definitely use Dianna services when I sell next time. Heartfelt thank you.

Seller review
Hannah is your girl!
5 months ago
Hannah is your girl!

We listed with team Cussen, we had Hannah in charge of selling our home for us. Hannah went above and beyond for us, ensuring everything went smoothly, she was there to help us along the way whenever we needed! We have loved having Hannah as our trusted real estate agent to look after us through this process. Thank you Hannah!!

Seller review
Professional and got the job done
5 months ago
Professional and got the job done

We had Diana and her lovely team help us to sell our property. They were all professional and a pleasure to deal with, with what can be a very stressful time. We were kept up to date with weekly updates on the market and were given everything we needed to make our decisions. We highly recommend team Cussen to anyone thing of selling their property.

Seller review
Successful yay
5 months ago
Successful yay

I found Hannah a delightful agent and very helpful and considerate at all times. Always kept me informed and responding to questions or concerns promptly. I'm grateful to her for getting my house sold in not too bad time frame really. Thanks Hannah you're terrific.

Seller review
Positive energy
6 months ago
Positive energy

We reached out to Di for her knowledge and communication she always kept us in the loop and managed to get us sold

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