Having enjoyed working previously with Andy and Shona, it was a pleasure to experience first hand, the added enthusiasm and service centric attitude and focus that Charlie brings to the Trio. Collectively, Team Cooling brought their 'A Game' to the table, delivering a fine result, within a short timeframe, keeping us well informed throughout the entire process.
I was really lucky to work with Charlie while looking for a property. He recommended places that he knew would fit what I was looking for which made the process a lot simpler. Charlie was really professional, knowledgeable and did whatever it took to make things work. He was also super relaxed and friendly which made the whole process enjoyable and a lot less stressful then it could have been. Thanks a lot Charlie and the Cooling Team - I love my new home!
Very good experience with Charlie who we met at an open home. Although that property was not suitable he took note of our family needs and was proactive in contacting us about other listings. Excellent communication, friendly, helpful and good sense of humour.
We had very good experience with Charlie in finding a right property which we have been looking for a long time. He asked us about our need and was showing us the property which were almost matching with our requirements not just from the space perspective but also from our budget as well. Every houses he has shown us was as per our exact requirements and was fitting into our budget too. Few things we liked about Charlie are: He is the kind of professional who understands the buyer’s requirements very well and give importance to that. While hunting for house we would have engaged with around 10 - 12 different property agents in past 4 months and Charlie was the best one among them. He was of very kind and easy going personality, makes us feel very comfortable to deal with him. Other best thing about Charlie is he speaks true and authentic in terms of providing the details about the property. He thinks about the buyers problem as well and look for solutions even though he works for Vendors. Once we found Charlie as property agent and started our journey of finding our home with his help , we were able to find a perfect house for us in just coupe of months itself, which was very satisfying for us. As a buyer based on my personal experiences I would definitely recommend Charlie Cooling as one of the best property agent professionals to work with if you really want to find a better house with better price. Thank you so much Charlie for your kindness and great help in finding our dream home!!
Charlie was great to deal with. Very enthusiastic, knowledgeable and calm. Always positive and good vibes, worked really hard and diligently and never seemed to stress and was very understanding. He utilised the supportive team around him well.
Charlie was proactive and suggested I saw this house after initially hearing my requirements for my first home. And he was right about the house, I ended up putting an offer on it and purchasing. He was kind and diligent throughout the process and kept me well informed. He was also patient with me when doing my due diligence and understanding of my circumstances. I felt he negotiated well and was very good with his communication - even answering the phone and being available after hours. Thank you Charlie for helping me onto the market and putting the work in to make this purchase happen.
