Charlie was fantastic to deal with from start to finish. He helped us sell our house off-market quickly and made the whole process incredibly straightforward and stress-free. Communication was great throughout, and we always felt like we were kept in the loop and looked after. Charlie was professional, approachable and easy to deal with, and we really appreciated how efficiently he got everything sorted. We’d happily recommend Charlie to anyone looking to sell their home. Great job!

First time buying a house in New Zealand and it was a great experience with Charlie. Nothing really to say other than it was easy. He was always available for viewings for information was very transparent and enjoyable to work with and ultimately helped us get our first home here in titahi Bay. So thanks for all your help.

We were really happy with Charlie throughout the process of selling our home. He was fantastic when we were getting the house ready for market offering good practical advice. He was always positive and encouraging, which was especially appreciated in a challenging market. He guided us through the process really well, and we were thrilled with the final result. We would happily recommend Charlie and his team to anyone looking to sell their home.

This was the first time we had bought into a unit within a building. Charlie had all the body corporate rules covered off which was new territory to us. Once we decided to make an offer, he was an excellent negotiator in getting the deal across the line Would definitely recommend.

Charlie was great to deal with throughout our purchase of 102 Bulls Run. He was friendly, approachable, and always kept us well informed, which made the whole process feel much easier. His local market knowledge was helpful, and he handled everything professionally while still being very obliging and easy to talk to.

Was able to listen to all my requirements and come back to me with viable options that were within my budget, made vendors communications clear to me and helped with making sure the process came through clearly.

Great communication, provided regular updates both informally via text/calls and formally through weekly property update documents. Always happy to answer any questions and easily contactable throughout the process. Would recommend to anyone selling their house.

Charlie went above and beyond for us from start to finish. Just under two years ago, he helped us find the perfect long-term home for our family, really listening to what we wanted and making the whole process feel easy and stress-free. Fast forward to recently, after we moved overseas, Charlie handled the sale of the property and absolutely delivered. One week on the market and it was sold, with a great result. The whole experience was smooth, straightforward, and well managed. Great communication, no complications, and he genuinely had our best interests in mind the entire time. Easily the best real estate agent we’ve ever dealt with, and we wouldn’t hesitate to recommend him to anyone.

Charlie Cooling was excellent to deal with from start to finish. His real estate market knowledge was obvious straight away - he explained options clearly, gave honest advice, and never pushed anything that wasn’t right for me. Charlie personally spent hours helping me, including showing me properties in the evenings which I really appreciated. Communication was always clear, and he was honest about everything the whole way through the process, which made it easy to trust his guidance and recommendations. He is the only real estate agent I would use again. After going to the first viewing with him, I didn’t feel the need to see any other agents to help me buy because I was that confident in him. He was professional, reliable, and genuinely cared about getting the best outcome for me, not just making a sale. I would highly recommend Charlie Cooling to anyone looking for a trustworthy and knowledgeable real estate agent. I would happily work with him again.

We recently purchased our first home with the help of Charlie from Team Cooling. Charlie’s approach was exactly what we hoped for—subtle, never pushy, and always respectful of our pace. His communication was excellent from start to finish. Charlie offered incredible flexibility, organising private and repeat viewings and letting us come through the home multiple times so we could feel confident in our decision. He even stayed late at open homes just to make sure he could catch us—service that truly goes above and beyond. When deadline day arrived, Charlie kept everything clear, calm, and well-communicated, which made the whole process far less nerve-wracking than it could have been. We can’t recommend Charlie enough. He helped us secure our home just before Christmas, perfectly timed for summer—the coolest gift we could’ve asked for.

Our property Manager Charlie is simply cool and wonderful man with lots of patience, reliable and understanding We had been viewing several houses with him and same house again and again, but every time he shows us his attitude, patience.I wish him all the best 💐

Highly recommend Charlie Cooling. He went above and beyond to ensure the process went smoothly. Being a mortgagee sale, there was a lot of uncertainty, but Charlie made me feel safe and well looked after. Very friendly, responsive and professional. Highly recommend. Thank you again Charlie.