Our eight month search for a home had left us exhausted and honestly pretty sceptical of real estate agents. So meeting Charlie was a breath of fresh air. He actually took the time to show us around open homes, was well drilled on each property’s story and details, and put genuine effort to stay in touch. When it came to putting our offer together - Charlie was super responsive, pragmatic, and gave us good information and advice. We really appreciated that he was always free for a call, patient with us, and kept us regularly informed during the pointy end of the process. Charlie is extremely professional and we would not hesitate to recommend him. Thank you Charlie.

Charlie was fantastic right from the outset. He took the long wishlist for our ideal home and turned it into reality. He was enthusiastic, patient and passionate about matching the buyer to the right property. He was professional at all times and his communication was excellent. Thank you for helping us find our forever home.

The Cooling team were thorough with all facets of the sale process. Communication was excellent and appreciated, advice with market knowledge and suggestions for property sale was professional. The advertising company and the auctioneer that Team Cooling engaged delivered above expectation.

Charlie has been phenomenal. He had worked with us for almost a year to get us our dream first home. We were so happy we got to go to auction with him and were successful. Charlie has been so helpful with the progress. Showing us houses through private viewings, letting us know what houses fit our criteria and being open to when we change our minds on anything. As a first home buyer you don't know what needs to happen and how, Charlie has made it so easy with letting us know what we need to do and supporting us through it all. We really appreciate all the work Charlie has put in to help us, we are so happy we got to see the process through with him

As a buyer, I was very pleased with Charlies ability to take on board what I was looking for and was always quick at informing me of new properties coming onto the market. His patience and relaxed 'no pressure' nature made him a pleasure to deal with. I am now very happy in my new home.

Pleasant dealing with Andy and his colleagues and the process was explained well

Charlie was awesome to deal with. He kept us informed every step of the way, provided advice and assurance as we went to our first auction. Which turned out to be super successful. I would recommend Charlie to anyone looking for an agent.

Andy & Charlie are a great team. We felt supported, informed and valued throughout our time selling our home. 10 out of 10 communication. Happy to answer any questions and take calls throughout the process. With a family of 3 young children they ensured our every day life wasn’t to impacted which was extremely important to us. They were up to date with what was happening in the market and helped us make informed decisions. We wouldn’t hesitate to work with them in the future.

Having enjoyed working previously with Andy and Shona, it was a pleasure to experience first hand, the added enthusiasm and service centric attitude and focus that Charlie brings to the Trio. Collectively, Team Cooling brought their 'A Game' to the table, delivering a fine result, within a short timeframe, keeping us well informed throughout the entire process.

I was really lucky to work with Charlie while looking for a property. He recommended places that he knew would fit what I was looking for which made the process a lot simpler. Charlie was really professional, knowledgeable and did whatever it took to make things work. He was also super relaxed and friendly which made the whole process enjoyable and a lot less stressful then it could have been. Thanks a lot Charlie and the Cooling Team - I love my new home!

Very good experience with Charlie who we met at an open home. Although that property was not suitable he took note of our family needs and was proactive in contacting us about other listings. Excellent communication, friendly, helpful and good sense of humour.

We had very good experience with Charlie in finding a right property which we have been looking for a long time. He asked us about our need and was showing us the property which were almost matching with our requirements not just from the space perspective but also from our budget as well. Every houses he has shown us was as per our exact requirements and was fitting into our budget too. Few things we liked about Charlie are: He is the kind of professional who understands the buyer’s requirements very well and give importance to that. While hunting for house we would have engaged with around 10 - 12 different property agents in past 4 months and Charlie was the best one among them. He was of very kind and easy going personality, makes us feel very comfortable to deal with him. Other best thing about Charlie is he speaks true and authentic in terms of providing the details about the property. He thinks about the buyers problem as well and look for solutions even though he works for Vendors. Once we found Charlie as property agent and started our journey of finding our home with his help , we were able to find a perfect house for us in just coupe of months itself, which was very satisfying for us. As a buyer based on my personal experiences I would definitely recommend Charlie Cooling as one of the best property agent professionals to work with if you really want to find a better house with better price. Thank you so much Charlie for your kindness and great help in finding our dream home!!