Alena's profile

Alena's reviews

  5  
Alena has 67 reviewsacross 21 different locations, showing 12.
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Buyer review
Enjoyable and easy buying process!
about 4 years ago
Enjoyable and easy buying process!

Alena was great at helping us through the buying the process and always pleasant to engage with.

Seller review
Just Awesome!
over 4 years ago
Just Awesome!

Alena and Dean are a superstar team. Supportive and caring about their customers. Great sale outcome through a difficult time. Highly recommend.

Seller review
Great job with the sal.
over 4 years ago
Great job with the sal.

They were very good to work with even in a tough market.

Seller review
Fantastic selling experience
over 4 years ago
Fantastic selling experience

We worked with Dean & Alena initially to gain feedback about selling vs. renovating then selling. We received really good advice about the areas our buyer demographic were looking for without over-capitalising in non-value adding changes. Dean & Alena kept in contact over the course of our reno journey in a friendly and open manner and provided ongoing advice and guidance even though we hadn’t formally engaged them in a contract. It was their supportive, positive and engaged nature, without pressure to commit, that proved the deciding factor in us choosing to represent the selling of our home to the market. Throughout the process they always gave us their full attention, kept us up-to-date on interest and viewings and managed the whole process professionally and without fuss. Deadline day commenced with a calm and measured presentation of offers and a positive result we were really happy with. We would highly recommend Dean & Alena to anyone looking to buy or sell in the residential market and rate them a solid 10 out of 10!

Seller review
Sales Person Extraordinaire
over 4 years ago
Sales Person Extraordinaire

Dean and Alena are an amazing couple of agents. Super knowledgeable, super helpful, super nice. They make the whole process of buying and selling a home a dream. Would definitely recommend them.

Seller review
Impressive
almost 5 years ago
Impressive

Upon meeting Alena it was evident she would be the agent we would be listing our property with. We met with a number of agents however Alena stood out as the most professional, well organised, and knowledgeable re the market. This, combined with her personality, meant she was the obvious choice. She has amazing attention to detail, fabulous communication skills and a lovely manner. She was successful in selling our property within the two week campaign she had suggested. I would not hesitate to recommend Alena to anyone wanting to sell their property.

Buyer review
Friendly and responsive
almost 5 years ago
Friendly and responsive

Dean and Alena were both great to deal with, always friendly and kept in constant contact throughout the process. We had a really positive experience

Seller review
Top agent who knows the market
almost 5 years ago
Top agent who knows the market

Alena has excellent, current market knowledge and made the process super easy. We experienced high levels of professionalism and great communication throughout the process. We always knew what was happening and felt comfortable on the journey. Alena was really honest and got us a great outcome, we would definitely recommend Alena to others.

Seller review
Simply the best!
almost 5 years ago
Simply the best!

Alena and Dean Burt are true professionals in every way. If you want to sell your house with genuine lovely people who will get you the best result for any market then Alena and Dean are your team. Alena and Dean's communications was second to none and they always kept us up to date and guided us through the processes with their industry expertise. They got the job done in a short time and we are very happy! A BIG THANK YOU Team Burt.

Seller review
Agents Extraordinaire
about 5 years ago
Agents Extraordinaire

Professionalism, experience, knowledge and skill are the easy words to describe Alena and Dean Throughout the process sale their communication and guidance was invaluable. Selling a house is stressful at any time and their patience and understanding of the personal challenges I was facing was invaluable. All of these attributes created a successful sale. You are both accomplished professionals who get the best result.

Buyer review
A smooth transition!
about 5 years ago
A smooth transition!

Tracy and Alena you ladies were wonderful to deal with, we really appreciate that you took time to sit down with me, and patiently guiding me through filling out the S&P agreement. Also Alena you arranged an additional visit to the property so we can take measurements for our new furniture. Although purchasing properties are usually a stressful thing to do, you really made it nice and smooth. Thank you very much and all the best with your future sales!

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