Alena's profile

Alena's reviews

  5  
Alena has 62 reviewsacross 21 different locations, showing 12.
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Buyer review
Their professionalism, empathy, and unwavering support have set them apart in the real estate field.
9 months ago
Their professionalism, empathy, and unwavering support have set them apart in the real estate field.

I have had the utmost good fortune to have sold my home with Alena and Dean Burt earlier this year. Throughout the selling process Alena and Dean were calm, kind and compassionate during what was a very emotional time. They brought their vast knowledge and experience to the table when I needed their rational input. They outlined the pros and cons of our decisions. They helped navigate the negotiation process, which had become somewhat fraught. I have now purchased a new home and Alena has been wonderful to deal with once again. She has been accommodating around appointment times and patiently walking me through the process of all that is required; competently dealing with all the little details. I am deeply grateful for Alena and Dean’s commitment and expertise and would wholeheartedly recommend their services to anyone looking for integrity and excellence in their real estate journey.

Seller review
The Dream Team
9 months ago
The Dream Team

We have had the pleasure of having another one of our homes sold by Dean and Alena. Together they are super stars! We highly commend them for the calm and professional way they have worked with us while selling our home. It sure was a fast smooth sale! If you want a team who brings a wide range of skills to the table these are your agents.

Seller review
Professional & Pleasant - with added bonus of an amazing eye for staging.
9 months ago
Professional & Pleasant - with added bonus of an amazing eye for staging.

Alena listened well, gave great advice, and made the house look amazing with her flair for staging and working with the photographer. Every interaction, which were regular and informative, were good interactions. Thanks for your hard work Alena.

Seller review
Great team
12 months ago
Great team

Alena and Dean work really well as as team,competently managing the process up to the sale of our home. We highly recommend Alena and Dean to others for their focus on getting the best result for us as vendors.

Buyer review
Great sales person
about 1 year ago
Great sales person

Alena and Dean both were very friendly approachable and excellent communicators. They made the purchase smooth and enjoyable. Knowing they had an eye on the process was very reassuring.

Seller review
Alena and Dean make a great team to sell your property
about 1 year ago
Alena and Dean make a great team to sell your property

Alena and Dean were both helpful and friendly. They talked us through the process well and filled in gaps, as we had not sold a property for over 20 years. We felt we could trust them and their advice. Well done team!

Seller review
Fantastic Outcome
about 1 year ago
Fantastic Outcome

As the co-agent in the sale of our tricky property (neighbouring titles, one with house and one just land), Alena helped to develop an approach that resulted in an outcome well above our expectations. In doing so she balanced the things that were important to us (maximising return with ‘getting the sale done’) and worked with us to adapt the listing as circumstances changed. All in all we had a very positive experience working with Alena and would recommend her highly.

Seller review
Simply the best!
about 1 year ago
Simply the best!

Alena has helped us sell 2 homes and buy another. We had no hesitation in using her as the agent for our latest sale. She was joined by Dean and together they exceeded all our expectations. The kept us fully informed throughout the entire process in a down to earth, friendly and professional manner and we highly recommend using them. Thanks so much Alena and Dean - you were brilliant!

Buyer review
Dean n Alena
over 1 year ago
Dean n Alena

I gave a review for Alena although we predominantly dealt with Alena there was a welcomed team effort they put into their dealings with both Vendors and Purchasers. It has been a pleasurable experience working with them both regarding this property.

Buyer review
Professional
over 1 year ago
Professional

Alena was my first contact at the property, it was the end of an open home, I just arrived as she was leaving. Alena made some time to for me view the property, I am grateful she did as we now own it, so thank you Alena for making it happen at the open home.

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