Alena's profile

Alena's reviews

  5  
Alena has 62 reviewsacross 21 different locations, showing 12.
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Seller review
Couldn't have asked for a better Agent
about 2 years ago
Couldn't have asked for a better Agent

On the very first day I met Alena, I knew I was in good hands. Her experience in the market was evident displayed in her knowledge of the area through to her guidance and professional advice throughout the whole process. From marketing to open homes, Alena has an awesome eye for detail ensuring the house was at its best for photo shoots and open homes. She would arrive early to the open home to give the house the once over and make recommendations if anything needed adjusting. Her lucky elephants are indeed 'lucky'. She regularly kept in contact letting us know how things were progressing every step of the way. An asset to her company, she comes highly recommended from our family if you are looking for an agent.

Seller review
Professional and friendly service
about 2 years ago
Professional and friendly service

We have used Alena for a previous sale and had no hesitation using her services again. She is friendly, honest, and communicates quickly every step of the way. We felt very informed through the whole sale process and were delighted with the result, a huge thank you

Seller review
A fast smooth process.
over 2 years ago
A fast smooth process.

Fast sale and smooth process. We thought we had chosen an agent until we went along to an open home and met Dean and Alena we knew right away we wanted them to be our agents, they were friendly, engaging, easy to talk to, and very knowledgeable. Dean was great at gathering the details and information for the purchase of our section getting answers for all of our questions along the way. The process of selling our home was fast and easy for us, we fully trusted Dean and Alena with the sale and if ever we were feeling unsure they were always quick to reassure us taking away any stress we may of felt. Fantastic regular communication along the way. We just love how Alena brings a sense of humour into things too :) The professionals Team have been great too helping us to find a rental while we build our dream home. Cannot fault these guys would highly recommend them to anyone. With the years of experience between them they really are the best team out there!

Seller review
Superstar agent
over 2 years ago
Superstar agent

Would 100% recommend! Super helpful and friendly ! Great communication

Buyer review
Great Communicator
over 2 years ago
Great Communicator

Alena kept us up to date and informed throughout the process. Great to deal with. Would highly recommend.

Seller review
Stress free
over 2 years ago
Stress free

Right from the get go I felt informed, this gave me peace of mind as they ( Alena and Dean) lead me through the process of selling my fathers home. At all times they kept me updated on what was happening and managed to alleviate any worries I had. The end result was amazing and I say a very big thank you to them both. Such very warm and kind people and would definitely recommend when selling a house.

Buyer review
Excellent communication
over 2 years ago
Excellent communication

Excellent and timely communication. Made us feel comfortable.

Seller review
Outstanding
almost 3 years ago
Outstanding

Alena has helped us sell two homes now and both times she was amazing to work with. We got balanced advice, regular updates and her knowledge of the local market helped us to get a great outcome.

Buyer review
Very helpful and approachable
almost 3 years ago
Very helpful and approachable

Alena and Dean were easy to work with. Very helpful and approachable - always willing to answer questions and work in with our needs.

Seller review
Fantastic Agent
almost 3 years ago
Fantastic Agent

Alena and Dean were our agent's for the sale of our house, got it done in a very difficult market appreciate all her and Dean's hard work and hanging in there, getting the sale over the line, would recommend, always kept in the loop, great to work with - thanks so much.

Buyer review
An Unforgettable First Home Purchase Experience Beyond Expectations
almost 3 years ago
An Unforgettable First Home Purchase Experience Beyond Expectations

I am thrilled to share my positive experience with Alena and Dean. Their professionalism, expertise, and dedicated service made the entire process a joy. Their knowledge, excellent communication, and willingness to go the extra mile truly set them apart.

Seller review
The process couldn't have been easier
over 3 years ago
The process couldn't have been easier

Alena is very aware of the market and knew exactly the right angle to approach my house sale from. The whole process was managed and marketed so very well and followed up with an attentive and caring approach to leaving my family home after 55 years...and she is a lovely person to boot. I couldn't have asked for a better person to list with. Thank you

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