Alena's profile

Alena's reviews

  5  
Alena has 67 reviewsacross 21 different locations, showing 12.
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Seller review
Exceptional, honest, and truly caring agents
about 2 years ago
Exceptional, honest, and truly caring agents

This is not the first time we have had the pleasure of working with Alena and Dean. They are exceptional agents who have taken the time to get to know our family and have done everything possible to create a pleasant selling experience. Their honesty and integrity shine through in every interaction, making us feel confident and comfortable throughout the process. We loved working with them and can't recommend Alena and Dean highly enough. Their dedication and personal touch set them apart. Thank you for making our selling experience so smooth and successful!

Buyer review
Fantastic
about 2 years ago
Fantastic

Fantastic . Great communication, fast responses, friendly and kind

Buyer review
Professional and Great communicator
about 2 years ago
Professional and Great communicator

It was a pleasure to work with Alena for the purchase of our first home. Alena was professional and friendly at all the time.

Seller review
Excellent personal service
about 2 years ago
Excellent personal service

Excellent personal service, would highly recommend if buying or selling

Seller review
Couldn't have asked for a better Agent
over 2 years ago
Couldn't have asked for a better Agent

On the very first day I met Alena, I knew I was in good hands. Her experience in the market was evident displayed in her knowledge of the area through to her guidance and professional advice throughout the whole process. From marketing to open homes, Alena has an awesome eye for detail ensuring the house was at its best for photo shoots and open homes. She would arrive early to the open home to give the house the once over and make recommendations if anything needed adjusting. Her lucky elephants are indeed 'lucky'. She regularly kept in contact letting us know how things were progressing every step of the way. An asset to her company, she comes highly recommended from our family if you are looking for an agent.

Seller review
Professional and friendly service
over 2 years ago
Professional and friendly service

We have used Alena for a previous sale and had no hesitation using her services again. She is friendly, honest, and communicates quickly every step of the way. We felt very informed through the whole sale process and were delighted with the result, a huge thank you

Seller review
A fast smooth process.
almost 3 years ago
A fast smooth process.

Fast sale and smooth process. We thought we had chosen an agent until we went along to an open home and met Dean and Alena we knew right away we wanted them to be our agents, they were friendly, engaging, easy to talk to, and very knowledgeable. Dean was great at gathering the details and information for the purchase of our section getting answers for all of our questions along the way. The process of selling our home was fast and easy for us, we fully trusted Dean and Alena with the sale and if ever we were feeling unsure they were always quick to reassure us taking away any stress we may of felt. Fantastic regular communication along the way. We just love how Alena brings a sense of humour into things too :) The professionals Team have been great too helping us to find a rental while we build our dream home. Cannot fault these guys would highly recommend them to anyone. With the years of experience between them they really are the best team out there!

Seller review
Superstar agent
almost 3 years ago
Superstar agent

Would 100% recommend! Super helpful and friendly ! Great communication

Buyer review
Great Communicator
almost 3 years ago
Great Communicator

Alena kept us up to date and informed throughout the process. Great to deal with. Would highly recommend.

Seller review
Stress free
almost 3 years ago
Stress free

Right from the get go I felt informed, this gave me peace of mind as they ( Alena and Dean) lead me through the process of selling my fathers home. At all times they kept me updated on what was happening and managed to alleviate any worries I had. The end result was amazing and I say a very big thank you to them both. Such very warm and kind people and would definitely recommend when selling a house.

Buyer review
Excellent communication
almost 3 years ago
Excellent communication

Excellent and timely communication. Made us feel comfortable.

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