I just can't say enough about Lou. She goes the extra mile and gives more than 100%. I was an out of town seller & thought I would have to make a few visits to Lower Hutt to sell. I didn't have to visit once. Lou made it easy, arranging keys and access for cleaners, furniture staging, maintenance men and building inspectors etc. I knew straight away she was working to get the best result for me. I was fully informed every step of the process making it a stress free experience with regular emails and texts. I had 2 good offers within 3 weeks and went unconditional after only being on the market for 29 days. I would have no hesitation in recommending Lou to anyone buying or selling their home. She was a pleasure to work with and honest and reliable.

Lou, thank you for your support all round for providing an excellent service that guided us to make a good decision. Your knowledge of the property market, your superb listening skills and art of professionally balancing buyers interest while acting for your client is something I have not found with other agents. Your are straight forward, honest and very responsive to help customers. My daughter and I are so happy with the experience we had with you as the agent. We will come back to again and will recommend very highly to our families and friends.

I was going oversea to live and left my property in Lou’s hand to sell for me, she was able to handle everything from setting up the place and putting it on market! She sold the place quick and with a good price too!!

We were so fortunate to have found Lou Macdonald when we decided to sell our Lower Hutt property. We knew her as we recently bought our dream home through her as well and were really happy with the experience. We met Lou at our home and she spent hours answering our questions, providing information about what to expect when putting our house on market, how long the listings typically stay on the market and providing tons of information on similar properties she has sold in the area. We were concerned that as the property is under a body corporate and there are new builds in the neighbourhood without body corporate so it would be tough to sell our property. Lou made the process incredibly easy and took extra steps like giving us tips on making the presentation of the house better, having professional photographs taken and a lot more. Lou has been there every step of the way. She has always answered every call or email no matter what time of day or night it was. Her professionalism, knowledge, honesty, and hard work ethic are much respected and appreciated. Our house was sold after being on the market for just two weeks with an incredible price of 30% over the RV. We would highly recommend Lou to anyone who is looking to sell their home. Thanks again to Lou for being such a pleasure to work with.

Throughout the buying process, Lou has been proactive, helpful, super knowledgeable and great at keeping us in the loop.

Throughout the purchasing process Lou made the whole experience very personable and was a great wealth of knowledge. Even though the process was over a short period, Lou had everything organised and was consistently in touch to check that we could get through the progression and make our dreams a reality. Thank you Lou and all the best going forward.

We purchased through Lou and she was extremely helpful and lovely to deal with.

We have both sold and bought a house with Louise and we have been more than impressed with her knowledge and the service that she provides. She has been very helpful throughout and always goes the extra mile to ensure that both the buyer and vendor are happy. I would highly recommend her to anyone wishing to buy or sell a home .

Lou is a successful, hardworking Real Estate Agent committed to delivering exceptional quality to her clients. Prior to engaging Lou to sell my property I had also invited another Agency to submit a proposal. From the outset, I was impressed with Lou’s knowledge of real estate in the local area together with her apparent integrity. I was also impressed with the fact that Lou listened to what my requirements were and took these into account in submitting her proposal. Lou willingly discussed all aspects of her proposal and patiently responded to my questions offering helpful advice when sought. Importantly, also, she provided practical suggestions to enhance the appearance of my property to ensure it was presented at its best for open home visits. It was for these reasons that I chose Lou and her Agency to sell my property. In addition to the marketing plan she had prepared and implemented, Lou identified further potential purchasers through her previous contacts and her Agency’s sources and made them aware that the property was on the market. Lou kept me well informed of progress throughout the marketing period. Most importantly, I was very happy with the price that she obtained from the sale of my property which occurred within two weeks of the initial public listing. I would have no hesitation in re-engaging Lou to sell a property on my behalf or recommending her services to others.

Lou was a total professional 😂 Lou sold our apartment within 4 days and got top dollar for it, we can’t recommend Lou highly enough

The first of our 5 terraced houses was sold by Lou. Another excellent result for vendor and purchaser. Highly recommended 5 Star agent !!

Another 3 houses sold at Okoutu Lane, taking the total to 7. The last 3 within 7 days. We have 6 more to go and with Lou on board, when they go to market, they won't last very long. Post Lockdown Lou was able to achieve a result that left the Vendor (me) and the Purchasers very happy. Another great job. Thanks and Gratitude.