Richard exceeded all my expectations with selling my house. Despite selling in the midst of a changing and uncertain housing market, Richard’s positive, honest, professional and personable touch gave me so much confidence, peace and assurance throughout every part of the process. Every step of the campaign was given the highest level of thought and care. I felt valued, listened to, and involved which made the entire experience feel smooth and effortless. I still can’t quite believe that the house sold only nine days after being listed on the market – we only had one open home! This weekend, instead of preparing for our second open home, we were celebrating with neighbours and friends – I am still buzzing with excitement. Now we can focus on preparing for our next chapter of life in Wellington with confidence and certainty – thank you so much Richard and the Lugton’s dream team!

Our dream had always been to raise our kids rural, to have space to run around, vege gardens to grow and animals for our children, so when we found a little slice of paradise that we fell in love with Richard was always going to be our pick to work with through this process with. We have worked with Rich buying and selling a home in the past and knew our home, and our dream was in good hands! Going through selling a home with young children means there's a lot on the line, but Richard being a family man himself understood this and went out of his way to take the stress away, and make the process as seamless as possible. Far exceeding our expectations, within 10 days we were putting a sold sticker up on our real estate sign and celebrating the purchase of our future home. Richard, you have done it again, from our family to you - Thank You

We first met Richard in March 2021. My first impression with him is professionalism and honesty. During the campaign, he is able to effectively communicate with us and point us into a right direction. The highlight about our experience is that he sold our house and minimise the hustle we have to go through at the time. I always enjoy his sense of humour. Most important he can get the job done and also give us the premium price. Selling houses is the life change moment for everyone but he made it easy and make sure everyone is comfortable at the end. Highly recommend.

We found Richard to be very professional. Our experience with Richard and his team to be very easy going, stress free and they always went the extra mile. We were totally delighted with the outcome - they were the key to the successful sale.

SELLING a house can be filled with many highs and lows. However for ourselves the journey was made stressless with Wei Sen Chow and his team. They were respectful, listened, understood our needs resulting in exceptional marketing. We can highly recommend Wei Sen Chow and his team for their professionalism and passion in Real estate and where, as a client you will be looked after to the highest of standards.

It was a real pleasure to have Richard as our agent, guiding us through this stressful process. He was always available and on hand to answer any queries we had. Thank you Richard and your team for delivering on your promises!

We would recommend Richard and his team to anyone. We sold our first home and purchased a new home (within 48 hours) through Rich and the results more than exceeded our expectations. From the outset he made us feel like family, and gave us great advice throughout the process. Thanks for handling hubby's many demands with patience and humour.

Wei Sen was referred to us by friends and we were already aware of his outstanding reputation. From our initial meeting with him our minds were put at ease that we had made the right decision. Wei Sen showed genuine interest in our family, he took the time to get to know us and understand our goals for selling our home and moving to the next chapter of completing a new build. He was respectful of our home and could appreciate all of the efforts we have put into improving it over the years. We could see he would go the extra mile to get the best possible outcome for us. Wei Sen & Co’s professionalism is what stood out for us, the sales strategies and marketing materials were impeccable. We were given realistic expectations and honest communications along the way. The team were friendly and easy to deal with, everything ran like clockwork. The way they showcased our home made us proud to see our hard work and vision shown in the best possible light. With a limited number of listings at any one time we never felt like we were just another number. Wei Sen & Co put the extra time and focus, not just on our house sale, but on us as their clients. We had regular check-ins to see how the family was and see how we were all feeling about the process. The team shared in our nerves and excitement. The personal touches were really appreciated, we wouldn’t have changed a thing.

We first met Richard at open homes, during our year-long search for the “right” house to downsize into. To start with, we were struggling to figure out what we really wanted. Richard was always cheerful and helpful although he knew this wasn’t the one. Then one day, there it was! Richard put the time in to show us around. But it was lockdown, auctions were by phone and we needed help. He laid out a clear approach to the purchase, and, yippy, we were successful! Then the hard work started – moving out, preparing our current house and getting it on the market within 2 weeks, a quick campaign and then to auction. Throughout this process Richard clearly laid out the options, and once we selected an option he kept us well informed. During this 5 weeks of action, we were eternally grateful for Richard’s help, reassurance, honesty and that cheery smile to keep us going. He always made us feel we were his Number One clients. Now it is us with the big smile as we settle into this downsized new life.

Richard and his team were a fantastic support, from advice around presenting our home to the intricacies of disclosures and conditions. The photos were beautiful, the marketing was on point, and after a week we were presented with numerous offers that blew my mind. Richard then helped us find our new home. There were ups and downs but in the end we landed a gorgeous home which was beyond our expectations. We couldn't be happier with the support and guidance Richard provided.

Wei Sen has the perfect balance of effortlessly professional and extremely personable. As first time sellers we felt really looked after the whole way through. Wei Sen’s team were brilliant to deal with, we had a young baby and they were always happy to work around us. Honestly, we can’t think of a negative experience the whole way through. Once sold we were on cloud 9. We were and continue to be so grateful to Wei Sen for the amazing effort and result.

Richard gave us an immediate sense of confidence understanding and trust with his demeanour and knowledge of all things Real Estate. Richard and his team carefully guided us through the process of selling while advising us on helpful ideas to enhance the profile of our house. Richard is a very positive realtor but he doesn’t inflate the expectation of price buyer interest and ultimately a SOLD result.