Rich has great knowledge, especially of the Northern suburbs of Hamilton. He was always incredibly accessible whenever I had a query, by phone, text or email. He was also extremely easy to deal with - friendly, with no pressure and no fuss, just helpful advice. Ideal agent to work with TBH.
What an awesome, positive, stress free experience with Richard and his team! Both with the sale of our previous home and now with the sale of another home. Richard is smart, caring, savvy, has loads of good advice and is just plain fun to work with. His extensive knowledge of the Real estate market meant he “had my back” in all the negotiations, bringing me multiple offers within the first 6 days of my home being on the market. “Forget the rest, Engage the best” Richard Hartles - Weisen Chow Team
Your review – Right from the outset Richard gave us confidence that he would get us the best possible result when selling our Rototuna property. Right from the outset Richard gave us confidence that he would get us the best possible result when selling our Rototuna property. Before marketing our property, he advised us on what needed to be refreshed in the house and also recommended tradespeople to complete any work. The house was professionally staged, and the properties presentation was well maintained through the marketing process. At all times we were impressed with Richard’s professionalism, friendly manner, and his commitment to deliver a successful sale. The auction process went as planned and we were very happy with the outcome. A big thank you to Richard and the Lugtons team for a very professional experience.Right from the outset Richard gave us confidence that he would get us the best possible result when selling our Rototuna property. Before marketing our property, he advised us on what needed to be refreshed in the house and also recommended tradespeople to complete any work. The house was professionally staged, and the properties presentation was well maintained through the marketing process. At all times we were impressed with Richard’s professionalism, friendly manner, and his commitment to deliver a successful sale. The auction process went as planned and we were very happy with the outcome. The house was professionally staged, and the properties presentation was well maintained through the marketing process. At all times we were impressed with Richard’s professionalism, friendly manner, and his commitment to deliver a successful sale. The auction process went as planned and we were very happy with the outcome. A big thank you to Richard and the Lugtons team for a very professional experience.
Richard helped us buy our dream house. He was so patient throughout the process and took the time to explain every single detail to ensure we could make the best decision. He responded at all hours of the day and night, and made us feel like we were his number 1 priority!
Had a good experience viewing potential homes and eventually purchasing one with Richard. Very friendly and knowledgeable.
Richard and his team went above and beyond! They listened to our needs, were flexible, respectful and honest. The team are professional, skillfull and knowledgeable when it comes to the current market and appropriate strategies to get results. Excellent communication throughout made the journey so much easier. We're delighted with our result and recommend Richard and his team if you're wanting a great all round experience and result!
We had a great experience selling our property with Richard and his team at Lugtons. Communication was great and we were kept posted throughout the whole process, even after leaving the country. All I can say is highly recommended !
Thank you to Richard and his team for selling our property so quickly and effectively. The organization and communication of this team is next level. We have used Wei Sen and his team for selling and buying property previously and their consistency of superior service over the years just continues. The staging recommended we believe made our property really shine, it looked amazing. Richard is a fun, easy-going professional person to be around and has made selling our property seem seamless in these trying economic times. Thanks so much, Team Shane and Kylie Harvey
We had a first class experience dealing through Richard. He was professional in his undertakings and excellent in his communications. Richard is an Agent I would recommend to others and would be willing to use again in the future.
Riachard, Wei Sen and their team were all very professional. They took the time to understand our situation and our needs. They were real, honest and upfront in terms of the current market, which set us up for success. Every detail was taken into account, from the layout within our home to the overall marketing. We received ongoing communications throughout the process, which was excellent. I would recommend them to friends and family and would definitely use them again.
Wei talked about the procedure and delivered what he had explained. If you want to sell, ask Wei. He will get it done.
As above - was most impressed by professionalism and friendliness. Agent had been recommended to us and soon saw why. Communication was excellent. We were given full feedback after Open Homes - all members of team were most competent & friendly - property sold very quickly, partly we think due to excellent marketing (eg pictures, brochure, internet listing, etc) Costs of the marketing were all explained at outset.
