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Our reviews

  5  
277 reviewsacross 43 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, strategic, friendly, local expert, supportive, clear communication.
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Seller review
Excellent Marketing
over 2 years ago
Excellent Marketing

Thank you Wei Sen & Co. for an excellent marketing outcome for the sale of our home. We are really pleased with the result, and have enjoyed sharing the experience and journey with you and your team. Sincere thank you Kit and Rina

Richard Hartles
Seller review
What a team!!
almost 3 years ago
What a team!!

We could not have asked for a better group of people to share this ride with. The support, the banter, the laughs and the results were incomparable. Richard and Jono are an absolute dream team, professional, fun and helpful at every step. Michelle and Lisa have been amazing to work alongside too. The marketing campaign was top notch which in turn got us the best result for our home. Grateful is an understatement and we are beyond stoked with the results. Recommend these guys and their team wholeheartedly, over and over without hesitation

Richard Hartles
Seller review
Absolutely incredible!
almost 3 years ago
Absolutely incredible!

I cannot speak highly enough of Rich and the team. They made the whole selling process very smooth and easy. The communication from the start was exceptional and the marketing was second to none. We received multiple offers in the first week of listing and we sold above asking price which is an incredible result especially in a market like this. We are blown away by the whole experience and we can't thank Rich and the team enough.

Richard Hartles
Buyer review
Excellent Service
almost 3 years ago
Excellent Service

Excellent, knowledgable and professional service. I would recommend Lugtons if you are selling or buying your home.

Richard Hartles
Seller review
Professional & seamless experience
almost 3 years ago
Professional & seamless experience

Richard and the team provided a professional and seamless service for the sale of our property. Communication was fabulous and we were kept updated throughout the process. In today's market we were stunned with the awesome outcome. We feel this was due to great marketing and Richard’s local knowledge of the area. If you want a team that gets results look no further than Richard Hartles at Wei Sen & Co.

Richard Hartles
Seller review
The Ultimate buying and selling experience
almost 3 years ago
The Ultimate buying and selling experience

Thanks to Rich and the team for strategically marketing our lifestyle property, selling it, and then finding us our new home in town!😀 Rich's expertise helped us to strategically market our block in a time when lifestyle property sales were slow, we felt like there was always a plan from marketing through to pricing and it translated into a sale. We enjoyed Rich's positivity and optimism, we had been trying for a while prior to joining Lugtons and we were tiring of the process. We wouldn't hesitate to recommend him or use his services again ourselves. Brynn & Kerryn

Richard Hartles
Seller review
Amazing experience selling with Richard and Team
almost 3 years ago
Amazing experience selling with Richard and Team

Richard has been great to deal with from the beginning. He was always happy to answer our many questions and to provide advice throughout the process. The team in behind Richard are amazing - exceptional communication throughout the whole process and they quite clearly operate very effectively as a team. We’re stoked with the result and looking forward to our next adventure. We would highly highly recommend Richard to anyone looking to sell.

Richard Hartles
Seller review
Unbelievable Team
almost 3 years ago
Unbelievable Team

When we decided to move back overseas and sell 12 Caversham Drive we looked no further than Hugo Hartles. Peter and Gie would like to extend their heartfelt gratitude to Hugo, Richard and the team at Lugtons. A special mention and thanks to Hugo who has been amazing throughout the entire process. Their recommendation to go to Auction was spot on and we wish them all the best in their future endeavours.

Richard Hartles
Buyer review
Professional and proactive
almost 3 years ago
Professional and proactive

My husband and I enjoyed working with Hugo and Wei Sen Team. Hugo was accommodating during our first home purchase, from providing feedback and insights to our wish list, helping negotiate the price, and ensuring the settlement went smoothly. The process was new to us, so we appreciated how Hugo was approachable and proactive. Thank you, and all the best!

Richard Hartles
Buyer review
Highly Recommended!
almost 3 years ago
Highly Recommended!

It was a delight working with Hugo to find our family home. We came into the market with a very specific budget, location and features in mind and Hugo worked tirelessly to help us find what we were looking for. One thing we really liked about Hugo was throughout the process, Hugo was very patient when we didn’t like a property and didn’t push us to make a decision quickly and accept the negatives. Hugo had really good communication with us which we felt was important and was always happy to take time to explain things we didn’t understand. Hugo always worked his magic to get us to see homes that suited our busy schedules. We enjoyed working with Hugo and we would definitely recommend him when you are looking for your next home.

Richard Hartles
Buyer review
Felt like a family/friend
almost 3 years ago
Felt like a family/friend

Hartles brothers are best people in real estate I have ever met. I never felt any kind of pressure while I was looking for my dream house with the help of Hugo Hartles.

Richard Hartles
Seller review
Awesome Experience!!
almost 3 years ago
Awesome Experience!!

Richard and his team went above and beyond what was expected to make the sale of our property an easy experience. I can't thank them enough for the proffessional way they carried out the whole thing, the communication was excellent and Richard really made us feel like he cared and that we weren't just another sale. He came through on all his promises. An awesome experience from beginning to end. Great team support from the whole team.

Richard Hartles
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