Richard and team have been amazing with getting our house over the line before Christmas. They helped us keep the faith when we were starting to lose hope and they followed through with everything they said. They always knew what they were talking about and helped us keep going on the journey. Would absolutely recommend this great team to anyone
Richard and his team were awesome in assisting us sell our first home. Richard was professional, top communicator and always checking with us in our roller coaster journey to sell. He doesn’t shy away giving constructive feedback and advising accordingly. His team’s planning and marketing strategy is top notch, and we so much appreciate all the hard work. We would recommend Rich and his team to anyone who is thinking of selling in this tough market. Regards Lawrence & Daniel 🥂🧡
We recently bought a home and the experience was exceptional. Working with Hugo, Richard, and the team was an incredible experience and we are glad with the quality of service we received. As first-home buyers, it was exhausting for us to get the right home that we were searching for. The knowledge and a sincere desire to assist in finding the right property was possible all because of you. They have been always quick, prompt, and understanding towards our queries, needs, and questions anytime. Super friendly nature! No second thought about this- I highly recommend your service to anyone in search of a top-notch real estate agent. You have been a vital part of making our home-buying journey so smooth and special! Best wishes from Amrit & Manpreet.
Richard has been amazing yet again in helping us to purchase a home. He was easy to communicate with, even when we were in different time zones and supported us thorough the whole process, step by step, especially on auction day. We felt a genuine desire from Richard in wanting to help find the right home for us.
A big thanks to Richard and his team. Three weeks on the market and two offers on paper. Richard provided valuable guidance on the presentation, pricing and marketing of our property. He has superb knowledge of the housing market and we were kept informed throughout the process. Richard's approach was very reassuring, and we are thrilled with the outcome.
We started the buying process around two years ago and met Jono at the very first open home we ever attended. From the very first interaction we knew we clicked with him and were really impressed. He followed up with us that afternoon to gather our thoughts and the relationship started there. He has worked with us on a few attempts to purchase and never put us in the too hard basket once. Even though we know he’s a busy boy he made us feel like we were his only clients throughout this whole journey. Being in sales myself I really appreciate the way he treated us. Jono, my friend we couldn’t have done this without you, we basically trusted you with our lives and got us into an amazing deal on the perfect house for our family. We can’t thank you enough
Wei Sen and his team made me feel at ease with the sale of my property. Nothing was too much of an issue and got things do efficiently and to a high standard. Whatever they could do to make the process easier for me they did. Very professional, diligent and also friendly with some good banter. Really enjoyed the experience.
Looking back on the experience, things that mattered included the confidence that Wei Sen knew what he was doing, his advice was sound, he enjoyed his work, he was professional. We found up to date communication and availability were very important, he was honest about what was going on. Selling is inherently stressful, nothing can fix that. We were very pleased to have Wei Sen and Co on our side through the process, and came away with a good result.
Outstanding service and excellent results! Very pleased to have Richard and his team taking care of all aspects of selling our well-loved home. Impressed by their professionalism and expert advice every step of the way.
We thought Wei Sen & Co were amazing the first time we engaged them to sell our property and the second time was just as impressive. From start to finish the whole team were so professional and informative, there customer service and expertise along the way is absolutely top notch!
Wei Sen, Richard, Michelle, Lisa, Simon, and the whole team at Lugtons - thank you so much. You guys have handled the sale of our family home with care, skill, and unmatched professionalism. From the initial catch up, to getting the home ready, to auction day, right through to the final negotiations and eventually being sold, it has been absolutely seamless. You guys went WAY above and beyond for us in many aspects and I'm blown away by your repeated displays of manaakitanga, top notch communication, and ensuring we were comfortable and taken care of as you walked us through the whole process from start to finish. Not only that - the level of detail that went into the marketing of the property and the way it was presented was just next level impressive and really highlighted how truly professional you guys are. In a period of time that has been particularly difficult for me to navigate personally, I can't put into words how grateful I am for the way that you guys operate and the type of people you are. Thank you so much from the bottom of my heart. Nate
Richard and his team have been a great support to me in helping me sell my home, they gave honest advice and were always available to talk too if needed. All the team played their part in selling my home in a very short time with a great outcome. Thanks also to Jono who has been helping me find a new home. They all really do look after you and put your mind at ease. Highly recommend, Thanks again Richard :)
