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Our reviews

  5  
277 reviewsacross 43 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, strategic, friendly, local expert, supportive, clear communication.
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Seller review
Outstanding work!
about 2 years ago
Outstanding work!

I cannot thank Rich enough for the outstanding job he did in helping me sell my home. From the initial consultation to the closing of the sale, his expertise and dedication was truly remarkable. He demonstrated a deep understanding of the real estate market and provided valuable insights and guidance throughout the selling process. His attention to detail, proactive communication, and strategic approach played a key role in attracting potential buyers and ultimately securing a great deal for my property. Rich went above and beyond to ensure that every aspect of the sale was handled with care and professionalism. Nothing was too much for Rich, he always went out of his way to minimise stresses and ensure everything ran as smoothly as possible. He isn't just in it for the money, he genuinely cares about your wellbeing and regularly checks in to make sure that you're doing okay. His commitment to ensuring my satisfaction and achieving the best possible outcome truly sets him apart. I would highly recommend Rich to anyone looking to sell their home. His passion for real estate, integrity, and exceptional service makes him a top choice for anyone in need of a reliable and trustworthy agent. Thank you, for your exceptional work and for making the selling experience a positive and successful one.

Richard Hartles
Seller review
The team at Wei Sen was a cut above the rest
about 2 years ago
The team at Wei Sen was a cut above the rest

Our experience with Hugo and the team was amazing from the word go. He made a great impression from our first interaction. He was highly knowledgeable, an amazing communicator and was consistently respectful and patient with us as first home sellers. Hugo and Lisa pushed us hard to maximise on the presentation of the property. There was a lot of work to be done in getting the house ready for sale and Hugo really went the extra mile (and even picking up a paintbrush and broom along the way!!). The team worked seamlessly and everything was done in a timely and efficient manner. Everyone was amazing at what they did. Overall we had a great experience with the team at Wei Sen and would highly recommend them.

Richard Hartles
Seller review
Top Class
about 2 years ago
Top Class

Richard and his team have been awesome to deal with. Their confident, fun and personable nature makes communication a breeze and they are reassuring, supportive and generous with their time throughout the process with nothing ever too much hassle. They remain focussed on the end goal and the slick, fast-paced marketing campaign delivers results. A pleasure to deal with and would 100% use Richard again myself as well as recommending him to others.

Richard Hartles
Buyer review
Exceptional communication and professionalism
about 2 years ago
Exceptional communication and professionalism

Hugo made us feel like we were his only clients from the very first viewing. As first home buyers with very little knowledge he answered any and all of our questions, not matter how trivial or bizarre, and was always there for us. We would recommend him to EVERYONE buying a home beginner or experienced! Thank you Hugo for walking us through the entire experience and even checking in on us post moving in, your attention to detail and customer care will never be forgotten!

Richard Hartles
Seller review
Outstanding
about 2 years ago
Outstanding

Richard is a fantastic blend of professionalism and a down to earth, great humanbeing. I may be a bit bias (see surnames for reference😅), however we would not trust our biggest asset and our future to anyone else. Richard was supportive, empathetic and driven to achieve the best result throughout the entire process. He brought us multiple offers and sold unconditionally at auction, he exceeded our expectations at every turn. We would recommend Richard to anyone and everyone in the Hamilton housing market.

Richard Hartles
Seller review
Superb Team!
about 2 years ago
Superb Team!

Fantastic result from the team! In a relatively slim market, they got us two fantastic offers in a pretty quick time frame. Prompt communication throughout the whole campaign, had an action plan from day one and got the results we were hoping for. Went above and beyond, even Hugo doing a quick kid’s toy pick up run before some short notice buyers came through! Highly recommend the whole team and would absolutely use them again.

Richard Hartles
Seller review
Impressed!
about 2 years ago
Impressed!

After a real-estate roller-coaster over the last 12 months, we signed a contract with Richard of Lugtons and from the 1st visted on we were very impressed with the efficient way Richard and the team took care of the sale of our home! The marketing was outstanding. He and the team were very active by bringing in buyers from different areas and multiple offers came in after just being a short time on the market. Very happy Kit and Rina

Richard Hartles
Seller review
Very good information regarding market status
over 2 years ago
Very good information regarding market status

Very pleased with all communication Appointments always on time and handled professionally Appreciated guidance on sales strategy and timing

Richard Hartles
Seller review
Expectation sale
over 2 years ago
Expectation sale

Richard has done a great job on selling our property to our expectations on price and settlement date. Turning the unrealistic into reality.

Richard Hartles
Seller review
Amazing service
over 2 years ago
Amazing service

Richard and the team were nothing but professionals from start to finish. Everyone in his team was a strong communicator and made the process so easy. Who thought selling a house would be fun? I didn't but Richard really made it that way and I felt really supported through the whole process. Would 10/10 recommend to anyone wanting to sell their home to talk to Richard for a personable, detailed, and premium experience. Thanks so much.

Richard Hartles
Seller review
Trust the process!!
over 2 years ago
Trust the process!!

Weisan and his team are experts in there field. There professionalism and attention to detail are next level and a credit to themselves. Our experience came with market insight, great communication and with a strong plan to get the best outcome. Weisan delivered us a result within a week which exceeded our expectations. One thing we would say is "trust the process" as it delivers! We would use them in a heartbeat again. They not only did a great job but Weisan himself and his team are genuinely great people and are very good at what they do.

Richard Hartles
Buyer review
Agents very helpful Easy process
over 2 years ago
Agents very helpful Easy process

Friendly efficient service from the team at Wei Sen & Co The complete process was handled professionally We were given excellent guidance as we negotiated the purchase

Richard Hartles
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