Rich and his team were great from the moment we got our property appraised by Rich. Professional, proactive communication and pushed things along when he needed to. Thanks for making this journey a fun one Rich. We will be back!
Richard was great from the word go. We first met him when he sold us our current home. Because of such a great experience we asked if he could also sell ours! We thoroughly enjoyed the level of banter we had over the course of the sale, making everything feel light hearted and casual. He knows just how to communicate with his clients and make it the best experience possible. We are extremely satisfied with the outcome of our sale, and in future we would definitely be back to see Richard again.
Our journey for the sale of our house was such an experience! Having Richard and his amazing team with us during this process really made us feel at ease comfortable. They did a stellar job in getting us across the finish line and the communication was top notch. Whenever we had questions or concerns, the response was always prompt and reassuring. From the bottom of our hearts, we want to thank you and your team for making this experience a delight and getting us the desired outcome that we had been after! We cannot thank you enough!!!
Could not have asked for a more professional, helpful and caring agent. He guided us through a really tricky buying process with difficult parties, all the while giving us great advice and keeping us sane throughout it all! 10/10 would recommend Richard to anyone needing an agent.
Happy to recommend Richard, Wei Sen and the team to sellers wanting a stress-free experience. The team are true professionals who are always happy and willing to go the extra mile and take care of the big and the little details for you - no question/request was a burden which made the whole process easy. Communication was excellent, the support team efficient and helpful and Wei Sen a true pleasure to deal with. Can definitely recommend to others :)
The team in Wei Sens group were all amazing and lovely to deal with. Special shoutout to Richard who I could not fault and couldn’t praise enough. Communication was on point and he was top tier! Very professional whilst still up for a laugh. Thank you so much :)
Richard and the team helped deliver an absolute thrilling result for us which exceeded our expectations. Richard navigated the complexities of our sale with grace and professionalism and the team did fantastic work getting the buyers through the door, resulting in three confirmed bidders at auction. It doesn’t get better than that! The campaign was run well and we always knew what was happening at every stage. Can’t recommend this team enough!
Over a six years we have purchased one house & sold three through the outstanding service & efforts of Wei Sen & Richard. We are a very demanding couple, both with extensive commercial sales experience but we keep returning to the team because they deliver! We want to work with professionals passionate about the real estate industry, fully in touch with the current market conditions, using the innovations in marketing, that aren't gimmicks or trends, committed to over deliver on communicating with us. We have placed in their hands key aspects of our financial future, as well as our home. We don’t like not being in control but in Richard & Wei Sen we can relax knowing they are our team, working in our best interest, even if this an occasional reality check for us. We keep returning and whole heartedly encourage others to follow our lead. You won't be disappointed.
We recently purchased our home, and couldn't be happier with the experience. From the start, Jono was incredibly friendly and welcoming, making us feel comfortable throughout the entire process. He patiently answered all our questions and offered helpful advice, which made the decision-making process much easier. The communication was clear and timely, and he ensured everything went smoothly from the initial viewing to the final paperwork. We truly appreciated his dedication and the personalised service he provided. Highly recommend their services to anyone looking to buy a house.
Very Good to deal with throughout the process and after as well Would recommend the team
We worked with Richard, Hugo and the team from viewing and purchasing our new house to selling our old. They're very professional, always in communication with everything that was going on and always went the extra mile. Our house was sold in a week for full asking price, we couldn't have asked for better service. Thanks heaps Team.
Richard and the team were brilliant. They did a lot to make the process as easy as possible. I always felt well informed and in control of the process.
