Urszula has displayed commitment to go way and beyond by providing excellent communication, and the willingness to be the central co-ordinator between the 3 inividual parties was outstanding. This is the fourth time Baleys have sold our house and will be Urszulas second time in a row.
Urszula and the team were great at selling our family home in Lincoln, especially in a trying and sticky market.
Very easy to work with, great communication and efficient. We would highly recommend to other purchasers.
Purchasing a property when you don't live locally means you rely on your agent for good communication and information. I contacted Haley Smith and worked mainly with her. She was excellent, nothing was a problem and she always replied promptly, even when I had to contact her out of business hours. We were kept well informed at every stage and were well supported through the auction process. All queries were followed up promptly and clearly answered. We liked Haley's manner, helpful but no hard sales spin or pressure which we appreciated. Haley and Urszula made our purchase experience easy and stress free. We would happily recommend them.
Our situation was extremely complex on many levels and Urszula showed professionalism and care to make it come to together in the end. Her dedication and local knowledge were crucial in making our situation work out well for all involved.
Superb experience with Urszula, Tim and Hayley. Urszula kept us updated the whole way- we never had to chase her for updates. She went over an above in many ways and we felt the process was smooth and stress free. Cannot recommend highly enough.
Urszula was really friendly, supportive and helpful. She seemed a lot more genuine that a lot of the other agents we have dealt with. Buying with her was a pleasure and she made the experience stress free and easy.
What can I say, but THANK YOU! Haley and her team were nothing short of professional. In fact, going above and beyond more than once! Haley was transparent in her interactions with me which in my opinion is a must have trait in an agent. Her knowledge about the market and local area certainly made an impact when it came time to consider offers and ultimately sell. I would not hesitate to recommend Haley and her team to anyone, if you're looking for the complete package from start to finish then they are your team. Thanks again for everything.
Urszula was everything that we could want in terms of responsiveness and knowledge. She kept in touch over our long settlement period, which she assisted us in negotiating. Even after the sale was finalised Urszula organised an expert to provide reassurance about a query we had and provided contact details for tried and true service contractors for future reference.
Haley recently sold our house of 23 years. We found her totally professional in everything to do with the sale. Haley was efficient and followed through with any queries we had including all the eqc dealings. She communicated well with us and the purchasers, and had a calming approach when I was worried about open homes. Haley respected our wishes and concerns through the whole process. We wish her well with her career and would not hesitate to recommend her to any of our friends wanting to sell. In these times...Haley never let us down....she just called on her right hand man.. Tim Dyer who could step up to the plate!
Haley was exceptionally kind and friendly when we bought our house. We appreciated how smooth she made the process for first home buyers. Thank you Haley!
We recently used Haley to sell our house and also looked at a number of houses she was presenting for sale. We were impressed by her professionalism and personable manner. She made the whole sale process easy and smooth, gave great and sensible advice, and helped it be as stress free as possible for us. Highly recommended.
