Karen was a massive help to us while we were buying our first home! She was very easy to deal with and was very helpful whenever we had questions. Her warm and welcoming personality helped us feel at ease as we went through the process and we felt well looked after the entire time. It was truly a pleasure to work with Karen :)
Karen Prendergast
We had an excellent experience working with the Wallace Family team at Bayleys. They were professional, diligent, and well supported by a strong team of four, which made the entire process seamless. Their commitment to maximising the outcome was clear from start to finish, and we are very pleased with the result achieved. We are also grateful for the genuine relationships formed along the way.
Andrew Wallace
Lilian is a very professional and patient real estate agent. She listens carefully to her clients' needs and provides professional advice. She develops highly professional sales strategies for clients based on market conditions, making her an excellent real estate agent.
Lilian Kong
Weiwei and her team demonstrated a high level of professionalism and experience throughout the engagement. Despite the mortgagee sale being complex and challenging, the team remained persistent, proactive, and highly driven, ultimately achieving a positive outcome for the Bank.
Wei Wei Elder
Karen & her team worked hard to get great results for us. She believed in our property & kept us informed every step of the way. She made constructive suggestions during our renovation that paid off eg. space for a double door fridge & building codes that wd be required, even watered plants. Highly recommend.
Karen Prendergast
Weiwei and her team demonstrated a high level of professionalism and experience throughout the engagement. Despite the mortgagee sale being complex and challenging, the team remained persistent, proactive, and highly driven, ultimately achieving a positive outcome for the Bank.
Wei Wei Elder
Is a helpful and professional agent with a strong knowledge of the Epsom area, which enabled her to direct a large number of potential buyers to the property.
Wei Wei Elder
found WEi Wei excellent to deal with with very detailed supporting information did every thing possible to make the purchase hassle free
Wei Wei Elder
Wei wei was attentive and prompt in communication. Cannot recommend her more highly.
Wei Wei Elder
We first met Wei Wei and Jed when we requested a private viewing of 4 Castle Drive, just a week before the auction. Despite the campaign being in its final days, we were greeted warmly, taken seriously, and shown genuine respect — something we have not always experienced with other agents in the past. Wei Wei kept us updated daily and impressed us with her knowledge, honesty, and professionalism. From the outset we felt an immediate sense of trust and found it very easy to speak openly with her. As it turned out, we became the successful buyers of the property — an outcome made even smoother thanks to her clear communication and highly organised approach. Our experience as buyers was so positive that we decided to list our own home with Wei Wei. She and Jed worked seamlessly together and managed to secure a buyer who came through our very first open home. We are truly grateful for their exceptional service and would wholeheartedly recommend Wei Wei and Jed to anyone looking to buy or sell. Their warmth, integrity, and efficiency set a new benchmark for real estate professionalism.
Wei Wei Elder
After communicating with Wei more than a year before we went to market, we felt at ease with employing her to sell our large character family home in Epsom. Wei has knowledge of the market, an architectural background and is a thorough communicator. She was joined by her son, Jed in our campaign. The marketing collateral was top notch with excellent photos, script and video and the exposure over a three week campaign was wide spread with plenty of interested parties visiting the property. Wei knows a lot of people and properties and maintains an excellent buyer data base which she contacts when new suitable properties arise. She had time for any buyers and their questions and was proactive in following up with potential purchasers. We chose to go to auction and the buyers were well prepared with pre auction agreements in place if necessary. We had 4 interested parties at the auction and, while the auction did not take off as planned, Wei and her son Jed spent time with each interested party resulting two post auction offers to consider. We signed an agreement that evening and are happy with the price we received, especially in this market. We highly recommend Wei to any vendor wishing to sell their home and we are thankful for her and her team's diligence.
Wei Wei Elder
Selling a property is always stressful, but our agents made the entire process feel seamless. Their communication was superb — timely phone calls, clear messaging, and a dedicated WhatsApp group that kept everyone fully informed. They even helped us navigate a last-minute drainage issue; they had someone on-site immediately, the problem was resolved quickly, and it ultimately helped secure the sale. They worked exceptionally well as a team — honest, realistic about the market, and fully committed to getting the deal over the line. They were also prepared to facilitate a Bitcoin purchase had that option progressed, showing how adaptable and forward-thinking they are. Professional, trustworthy, and genuinely lovely to work with. Leaders in their field. We are extremely pleased with the result and would not hesitate to recommend them.
Gary Wallace
