We met Jo at several open homes while searching for our next dream home. Although we didn’t end up purchasing one of her listings, we were consistently impressed by how she engaged with us as buyers - personable, professional, insightful, and genuine. When it came time to sell our own home of 14 years, Jo was top of mind. From staging through to the final sale, she was attentive and thorough, guiding us every step of the way. We encountered a few unexpected curveballs, but Jo was very proactive in finding a solution and achieved a great result. Very professional, and cares for both buyers and vendors circumstances. We highly recommend Jo, whether you’re buying or selling!

Jo Darbyshire

star   5   (63 reviews)

Truly top agent. Really knows his stuff and was able to negotiate a sale for us despite only having one (very low) bidder at our auction.

Harry Cheng

star   5   (2 reviews)

Provides timely feedback after open homes, is personally present during property cleaning, and is highly responsible and trustworthy.

Lilian Kong

star   4.9   (11 reviews)

Lonny communicates promptly with both buyers and sellers, proactively explores various solutions and makes necessary adjustments, provides accurate market positioning, and is responsible and trustworthy.

Lonny Tian

star   5   (17 reviews)

Always with a can-do attitude and work hard towards the goal. Discussing and explaining with patience. Really helpful to reach your goal, which is to be sold.

Steve Koerber

star   4.9   (195 reviews)

Gave sound advice on how the sale of our property should be handled. Initiated excellent presentation through equally excellent photographs of the apartment and its surroundings. Marketing was quickly brought to a halt when tenants made offer to purchase . He and his wife negotiated an acceptable offer.

Steve Koerber

star   4.9   (195 reviews)

From the very first meeting, Steve and Nila proved to be a very genuine and friendly couple who obviously love their job. They gave helpful suggestions to improve my property and organised reliable workmen. The advertising was excellent. Because I had full confidence and trust in Steve and Nila, selling my house was easy, straightforward, and stress-free. I am happy with the outcome and very pleased I chose Steve and Nila to be my agents. Thank you, I appreciate all you did - Clare

Steve Koerber

star   4.9   (195 reviews)

I would like to thank The Cleaves team for their help and professionalism to guide me through the sale of my property to a successful auction result. At all times Lisa and Myles were kind and patient and have very good communication skills so I was able to understand the process. I am very grateful to the team thank you.

The Cleaves

star   4.9   (61 reviews)

Andrew and Sam were great to work with throughout the sale of our Property. They were easy to deal with, kept us well updated, and made the whole process feel straightforward and stress-free. They know the market well, gave solid advice, and handled everything professionally from start to finish. We also felt they worked hard to get the best result for us and were strong in the negotiation process when it mattered. Really appreciated their communication, honesty, and the effort they put in. We’d happily recommend Andrew and Sam to anyone looking to sell.

The Wallaces

star   5   (42 reviews)

Selling our family home at 14 Gladwin Road was always going to be a challenge. While it is a grand heritage villa with enormous potential, it was being presented in renovation condition in parts and required the right buyer to see the opportunity. From the very beginning, Harry approached the challenge with outstanding dedication and professionalism, but what stood out just as much was how warm and personable he was throughout the entire journey. Rather than relying on a cookie-cutter marketing template, Harry developed a highly customised strategy for the campaign. He has a genuine gift for storytelling and worked hard to craft a compelling narrative about our home, capturing both its heritage charm and its potential. He also demonstrated tactical agility recommending adjustments to the campaign toward the end of the marketing period to attract additional buyers. The quality of the marketing materials was exceptional, from the photography and video through to the written copy, all of which helped present the property in its best possible light and was all tied-in to support the overall vision. Harry also provided clear guidance and thoughtful advice at every stage of the process. His communication was excellent - frequent, transparent, and easy to understand - so we always felt informed and supported. His ability to work confidently in both English and Chinese also ensured the campaign reached a broad range of potential buyers. Most importantly, Harry approached the sale with a real sense of humanity and care. We always felt that he genuinely understood what the home meant to our family and handled the process with great respect. We would have no hesitation in recommending Harry to anyone looking to sell their property, and we will certainly look forward to approaching him again in future. Rob Daldy & Family

Harry Cheng

star   5   (2 reviews)

We are delighted to have met Lonny and entrusted him with the sale of our house. From initial communication, listing, auction to the entire post-sale process, he demonstrated exceptional dedication and professionalism. He proactively followed up and provided timely updates throughout. Whenever we had questions, he patiently explained them and offered great advice. His professional support made the whole process smooth and enjoyable. Highly recommended to anyone looking to buy or sell a property. You can trust the professional and patient Lonny with confidence! Wishing Lonny continued success in his career and all the best for the future. 5-star recommendation!

Lonny Tian

star   5   (17 reviews)

From the very start of our sales process, Gary, Vicki, Andrew and their whole team made us feel comfortable about the sales process. They were caring and honest and ensured every detail was covered. Nothing was ever a problem. Issues arise in every process but the Wallaces listened and provided expert advice and ensured they were dealt with in a smooth efficient manner that took away the stress in what can be a very stressful process. And their expert shepherding of potential buyers was outstanding - honest and trustworthy and delivered a great result, for both ourselves and the buyers, in what is still a tricky market. We could not recommend the Wallaces more highly.

The Wallaces

star   5   (42 reviews)