the first viewing of the property he sent his PA but no contact to inform me of this. So was sitting outside the property waiting. his PA turned up and after 10mins went and asked if she was there to show me the property. When I decided to put in an offer couldn't get hold of him left messages but didn't phone or text back. rung his PA found out he was sick. hadn't diverted call etc. when offer was accepted tried to ring again this time no answer again left messages. so had to ring PA again to find out he was on a plane to Australia. this whole time the only time I had spoken to him was when I asked to view the house. when I went to have a walk thought the week before settlement ( was rented so have 90 days from going unconditional) the people in the house had burnt a hole in the carpet. he knew about it but had put a bit of carpet over it to try and hide it. never said anything till I spotted it and moved the bit of carpet. he knew it was there due to when I asked about it he said it happened over the weekend. when I closed and when to pick up keys no hand shake etc. just gave me the key and a restaurant voucher and went back to his office. the day after found the hot water wasn't working rang Andrew to inform him of it. said he would get on to the seller never heard anything back. when I rung the next day he said he couldn't get hold of the seller will ring me later never did. I had to get it fixed 4 days after settling so I could move in. 3 months later after talking to his manger he got hold of the seller. nothing ever happened he just wiped his hands of it. as well two of the council recycling $18 each for new ones (chattels) were missing when I got the keys but they were there the day before when I did the final walk though the day before. he just said not there problem. will not recommend!!

Andrew Clark

star   4.9   (149 reviews)

Leonie was great , she kept me informed and worked hard to sell my home

Leonie Riach

star   5   (41 reviews)

I appreciated the respectful way Rahia took me through the process of selling my family home of 44 years. She understood that this was an emotional time for me. Her communication was clear. There were times when I felt the need to talk to my whanau about certain matters and she was fine with this. She was in no way "pushy" and I appreciated this. Her business knowledge was top notch and her professionalism could not be faltered. I have recommended her to others and will continue to do so. Nga Mihi Rahia mo to mahi.

Rahia Jessup

star   5   (12 reviews)

Market Knowledge - Rahia was able to give not only myself but also my partner who has recently passed, exemplary customer service to help us comprehend the sales process i.e. going through the forever changing market situation, helping us understand the jargon and details relating to the intending sale, as well as providing up to date information re the recent sales in our area at Whakatu for comparison. Communication - Honestly without Rahia's knowledge and excellent communication skills, and being in the older age bracket, we would have been hopelessly lost, however Rahia was able to give us recommendations on how to sell the house e.g. providing assistance with fixing a front entranceway door, and even suggesting the best way to stage the property inside and out that gave us valuable selling points, especially in relation to areas she felt e.g. the courtyard, landscaping and proximity to recreational facilities across the road in the newly upgraded park, bus stop, water station, flying foxes, BBQs and fun equipment to attract younger buyers, and it worked! Professionalism - From the first instance I met Rahia, her professional assessments were amazing, providing up to date analytical and pictorial reviews of what she was able to give us, including projections re the current and future possible market values for our area, and the best method of selling, which was invaluable! Therefore, I have no hesitation in recommending that Rahia be given the best opportunity to do her thing and will certainly be using her services again in the future.

Rahia Jessup

star   5   (12 reviews)

Hard house to sell but did a great job, polite and timely. Well done!

Rahia Jessup

star   5   (12 reviews)

This is the 3rd property Alicia has sold for me, and each time she has always been very professional, and has gone the extra mile to make it stress free. With the same efficiency and cheerfulness, she has found me 3 new properties. I would thoroughly recommend her to anyone wishing to receive the very best attention, and a trouble-free sale.

Alicia Kennedy

star   5   (57 reviews)

Alicia was very knowledgeable about the property and the state of the local market. Her communication skills are excellent and she was very prompt in dealing with any requests that I had. I have no hesitation in recommending her to anyone looking for an agent.

Alicia Kennedy

star   5   (57 reviews)

Alicia in our eyes is Number 1 Top Agent. Her excellent communication skills always kept us fully informed as to viewing times of perspective buyers, great feedback and up to date with the process of selling our home. Her eye for detail is wonderful and her work ethics are the best. Over the years we have made a number of moves involving house sales and we would consider Alicia to be the very best agent we have dealt with. We would highly recommend Alicia to anyone considering selling their home. Thanks Alicia, for our quick successful result and its been a pleasure working with you. Graeme and Diane Cross

Alicia Kennedy

star   5   (57 reviews)

I put off selling and buying for so long thinking the process was going to be too complicated and stress inducing but when we finally mustered up the courage to put our house on the market, Andrew made the process SO EASY! The house was under contracted within a day or so after the first open home AND he managed to assist us in finding our perfect home to move to! The process was an absolute breeze and makes me feel so silly for even having anxiety over it in the first place. I seriously can’t fault the service Andrew has provided, there’s a reason he is so highly regarded in Hawke’s Bay. The process was so easy in fact with Andrew on our team that we’re now looking to buy an investment property! Buying and selling actually ended up being fun in the end. Andrew thank you for working tirelessly with our family to give us the best result possible. I can’t thank you enough. Our lives wouldn’t be the same without you.

Andrew Clark

star   4.9   (149 reviews)

Drew was amazing at calming our first home buyer nerves. He managed to find us the most amazing property in our budget and helped us secure it. Drew helped reassure us that no question was a stupid question and was amazing at communicating with us with no judgement on our budget and what we wanted. Amazing agent and experience.

Drew Chatterton

star   5   (73 reviews)

Rahia is highly knowledgeable about the local market, her negotiating skills were Top marks. Rahia came through with her commitment to excellence, and constantly found ways to get us the best deal possible. Thankyou so much for your help with selling our home. Kind regards Ruth

Rahia Jessup

star   5   (12 reviews)

Rahia helped a lot with the purchase and guided us thoroughly

Rahia Jessup

star   5   (12 reviews)