Our profile

Our reviews

  4.9  
231 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: proactive, supportive, reliable, friendly, well-prepared, local expert, clear communication.
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Seller review
A pleasure to work with
over 1 year ago
A pleasure to work with

Mary-Ann gave me fantastic end to end support selling my home. Having never sold a house before, it was nice to have someone detail oriented and always available to help. I was on holiday in the final weeks of the sale, and Mary-Ann was able to keep me informed and up to date throughout timezones which was absolutely essential. I'm very grateful for all her help, and I will definitely be using her again when it comes time to sell my current home. Thank you again!

Mary-Ann Windle

Mary-Ann Windle

  5   (22 reviews)
Seller review
Unmatched Service and Care—Diane Made a Difficult Sale So Much Easier
over 1 year ago
Unmatched Service and Care—Diane Made a Difficult Sale So Much Easier

We liked the commission rate initially but then even if the rate was higher we knew we had found the agent for us!! Diane has been the most amazing real estate person that we had ever met. This sale had a lot of emotion attached as the house as it had been our parents first and only home. Dianne took that on board early and was very respectful of our feelings. The phone calls and text messages were fantastic. I have never had this customer service ever. The best sales person I have ever met.

Dianne Dando

Dianne Dando

  4.9   (8 reviews)
Seller review
Good Service
over 1 year ago
Good Service

Tony has a good knowledge of the market and does not give unrealistic expectations. Follows up on any issues to get a good result.

Tony Whalley

Tony Whalley

  4.9   (46 reviews)
Seller review
Proactive, Personable, and Professional
over 1 year ago
Proactive, Personable, and Professional

Paul demonstrated initiative by being the first to contact me in the new year after we initially put the sale on pause. He was also very personable, approachable and professional. Paul and Annika operated as a team, they were friendly, approachable and professional. Their communication was timely and clear, and they made the process relaxed and understandable.

Team Trainor

Team Trainor

  5   (32 reviews)
Seller review
Attentive Support and Effective Marketing for Our Home
over 1 year ago
Attentive Support and Effective Marketing for Our Home

A smaller group, I liked the way they had of advertising and selling. Family had found Total Realty did a good job. Annika and Paul were easy to contact and answered my questions well. They gave me advice and explained the process of putting the house on the market. They were prepared to show the home at different times to accommodate the needs of potential buyers and helped me to show the property to the buyers in the best way.

Team Trainor

Team Trainor

  5   (32 reviews)
Seller review
Caring Support and Seamless Sales
over 1 year ago
Caring Support and Seamless Sales

We had to sell our mother's property as she was moving into a retirement village. Mary-Ann was sensitive and accommodating with our mother. We were also able to easily sell our Christchurch home, whilst living in Australia.

Mary-Ann Windle

Mary-Ann Windle

  5   (22 reviews)
Seller review
Professional Service with Great Marketing
over 1 year ago
Professional Service with Great Marketing

Good marketing and reasonable commission. Paul & Annika were professional to deal with throughout the sale process.

Team Trainor

Team Trainor

  5   (32 reviews)
Seller review
Professional Service, Successful Sale
over 1 year ago
Professional Service, Successful Sale

Competitive commission rate and helpful advice for selling property with professionally people. Connected with people make great results. Property is sold successfully and we received best gift ever from your company (our home photos album). Big Thank you!! ❤️❤️❤️

Hazel Wilson

Hazel Wilson

  4.9   (14 reviews)
Seller review
Mary Anns market knowledge, professionalism and communication are first rate
over 1 year ago
Mary Anns market knowledge, professionalism and communication are first rate

I attended an open home many years ago in Halswell that was being marketed by Total Realty and was impressed by the professionalism of the agents. I also thought the commission fee was fair. Mary-Ann of Total Realty has done a fantastic job in selling my townhouse. From the first time I met her to discuss putting it on the market, I could tell she was a very experienced real estate agent and a true professional. She has made the whole process very easy for me. I would have no hesitation in recommending Mary Ann to any prospective seller .

Mary-Ann Windle

Mary-Ann Windle

  5   (22 reviews)
Seller review
Very Positive
over 1 year ago
Very Positive

We found dealing with Nicole very easy. She was super friendly and quick to respond to any questions we had during the process.

Nicole Whalley

Nicole Whalley

  4.9   (25 reviews)
Seller review
Very efficient, communicative and great at putting us at ease
over 1 year ago
Very efficient, communicative and great at putting us at ease

Nicole is a people-oriented person who knows the wider market very well and who sees where you and your property sit in this environment. She has excellent communication skills and personal humor, which made selling less stressful. We can recommend her wholeheartedly!

Nicole Whalley

Nicole Whalley

  4.9   (25 reviews)
Seller review
Professional without any hype
almost 2 years ago
Professional without any hype

We especially appreciated Tony and Nicole's calm, friendly, stress-free competence. Lots of listening, then excellent communication and advice. Happy to recommend!

Tony Whalley

Tony Whalley

  4.9   (46 reviews)
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Total Realty Christchurch (Total Realty Ltd)
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