Our profile

Our reviews

  4.9  
274 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: honest, supportive, reliable, friendly, well-prepared, local expert, clear communication.
Was this helpful?
Buyer review
Informative, friendly and relaxed
5 days ago
Informative, friendly and relaxed

Mala was extremely warm and friendly from the first moment we met her. Mala was so accommodating and never rushed us to make decisions. Mala was informative and very kind especially under nerve racking times and was a calm presence to both myself and my husband. Mala was more like a friend than a realtor which made this experience rather enjoyable sharing some laughs along the way. I would not hesitate to recommend Mala and we wish her all the best in her career. Bevan and Sarah

Mala Gepp

Mala Gepp

  4.9   (118 reviews)
Seller review
Professional and goes the Extra mile.
5 days ago
Professional and goes the Extra mile.

"I was aware that the local agent had a very good reputation. Very professional and goes the extra mile to ensure full customer satisfaction."

Claire Campbell

Claire Campbell

  4.9   (107 reviews)
Buyer review
Outstanding Communication Every Step of the Way
8 days ago
Outstanding Communication Every Step of the Way

"Communication was great! Very responsive, friendly and approachable. Phil and Liz made sure we understood exactly what was happening every step of the way. Couldn’t ask for better agents."

Team Phil and Liz

Team Phil and Liz

  4.9   (60 reviews)
Seller review
Professional, Knowledgeable and a Pleasure to Work With
9 days ago
Professional, Knowledgeable and a Pleasure to Work With

"Paul and Annika were really calm and talked everything through very thoroughly. They were interested in the property without making me feel like they were overselling me, which was important. I also appreciated the coverage they have in Belfast and their local knowledge. Everything went smoothly and was very straightforward. I felt in safe hands!"

Team Trainor

Team Trainor

  5   (32 reviews)
Buyer review
Relaxed and Professional
10 days ago
Relaxed and Professional

"Wayne was relaxed and friendly and put me at ease throughout the process. I appreciate his low key demeanor which made me trust him. No hard sell which I found in other open homes."

Wayne Magee

Wayne Magee

  4.9   (12 reviews)
Seller review
Mala is an exceptional agent!
10 days ago
Mala is an exceptional agent!

Mala was hands on from the very beginning. Her calm and knowledgeable approach to my difficult sale needs made everything seamless. I felt supported through the entire process and wow shes amazing at negotiating for your desired outcome! I totally recommend Mala Gepp without reservation for all your real estate needs!!! Thanks again Mala, your a local legend!

Mala Gepp

Mala Gepp

  4.9   (118 reviews)
Seller review
Positive Energy, Exceptional Results
12 days ago
Positive Energy, Exceptional Results

Jeremy was brilliant, his positive energy is infectious! He was eager to help, listened to my requests, and went the extra mile to get the sale over the line. He’s an asset to the company and I’d use him again if I sell another house.

Jeremy Clement

Jeremy Clement

  5   (6 reviews)
Buyer review
20 Years of Trusted Expertise
12 days ago
20 Years of Trusted Expertise

"Easy to communicate and timely turnaround. She was knowledgeable about the process (which can only come with experience - 20 years)."

Dianne Dando

Dianne Dando

  4.9   (9 reviews)
Buyer review
Excellent Communication & Responsive Support
12 days ago
Excellent Communication & Responsive Support

"Great easy communication throughout, quick to answer questions...and helped where possible."

Chris Finnerty

Chris Finnerty

  4.8   (9 reviews)
Buyer review
Supported Every Step of the Way
15 days ago
Supported Every Step of the Way

"I found Claire professional, approachable, and easy to work with. I felt supported throughout the process."

Claire Campbell

Claire Campbell

  4.9   (107 reviews)
Buyer review
Kept Me Informed Throughout the Process
15 days ago
Kept Me Informed Throughout the Process

"Steph provided up-to-date information, professional advice and excellent communication throughout the purchase of the property."

Steph Kimber

Steph Kimber

  4.9   (133 reviews)
1 - 12 of 274
Total Realty Christchurch (Total Realty Ltd)
Contact Total Realty Christchurch (Total Realty Ltd)
What information would you like?
© 2026 RateMyAgent