Our profile

Our reviews

  4.9  
274 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: honest, supportive, reliable, friendly, well-prepared, local expert, clear communication.
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Buyer review
Such a Breeze! 😊
about 2 months ago
Such a Breeze! 😊

After looking for our forever home for a couple of months, we were at the stage of giving up after the agent we were working with (from another company) left us feeling very disheartened and used. We then came across a listing for a house that could work for us and decided to have a look. Thank goodness we did! Mala was a delight right from the first 'hello'. Very down to earth, friendly and welcoming. She completely changed our minds on how agents should be with potential clients! We put an offer in on the house that night and now we own our forever home. Mala has been great with communication and made the whole process so much easier. We would definitely work with Mala again if we ever need to. Thankyou ❤️

Mala Gepp

Mala Gepp

  4.9   (118 reviews)
Seller review
Supportive and Committed to Success
about 2 months ago
Supportive and Committed to Success

"Sue was very encouraging and helpful. She was focused on getting the job done."

Sue Prendergast

Sue Prendergast

  4.9   (14 reviews)
Seller review
Stress free - empathetic, a pleasure to work with.
about 2 months ago
Stress free - empathetic, a pleasure to work with.

Mala is an awesome friendly young lady. She understood what our needs were and our time restraints. Great knowledge of the Market and all aspects of the Sale process. Communicated and negotiated our sale in a very professional manner. I would highly recommend her as an agent.

Mala Gepp

Mala Gepp

  4.9   (118 reviews)
Seller review
Excellent Experience with Great Communication
about 2 months ago
Excellent Experience with Great Communication

"Really great experience, great communication and professionalism. Claire was a pleasure to deal with."

Claire Campbell

Claire Campbell

  4.9   (107 reviews)
Seller review
More Than Expected, Delivered with Ease
about 2 months ago
More Than Expected, Delivered with Ease

"Steph was extremely helpful and worked hard to get us more than our asking price. She made the process easy and had lots of good tools available. She has great systems and processes in place to make things work well."

Steph Kimber

Steph Kimber

  4.9   (133 reviews)
Seller review
A Smooth and Positive Experience
about 2 months ago
A Smooth and Positive Experience

"Steph Kimber was very professional and helpful, with good communication and sense of humor."

Steph Kimber

Steph Kimber

  4.9   (133 reviews)
Seller review
Making a Complex Sale Feel Simple
about 2 months ago
Making a Complex Sale Feel Simple

"Our experience was outstanding. We chose Tony on account of his great referrals as a consummate professional. Tony was great - he was always a reassuring presence particularly when we had a multi-offer situation which completely took us by surprise. He also referred us to excellent service providers. We will (and have) recommended Tony/Total Realty as a result of our positive experiences."

Tony Whalley

Tony Whalley

  4.9   (48 reviews)
Team Tony and Nicole

Team Tony and Nicole

  4.8   (50 reviews)
Seller review
Ed Went Above and Beyond
about 2 months ago
Ed Went Above and Beyond

"Our experience was outstanding. Ed was fantastic. He worked hard and kept up comms with us and the purchaser. Ed made himself available to assist with follow-up inspections at short notice, and was transparent, clear and pro-active in his approach. In short, Ed was an absolute delight to deal with and we will (and have) recommended him/Total Realty as a result of our positive experiences."

Ed Hall

Ed Hall

  5   (2 reviews)
Buyer review
simple and smooth
about 2 months ago
simple and smooth

Mala was incredibly helpful and patient throughout my first home purchase. As a first-time buyer, I had countless questions, and she always took the time to explain every step clearly. The whole buying process went smoothly thanks to her professional support. I would highly recommend her to anyone looking for a reliable property agent.

Mala Gepp

Mala Gepp

  4.9   (118 reviews)
Buyer review
Outstanding Communication and Genuine Care
about 2 months ago
Outstanding Communication and Genuine Care

"Great comms, support and very professional. Paul offered advice about everything that I asked about including recently about gas bottles for the house, and he has been wonderful in replying the vendors wishes. He has been very easy to deal with and prompt with replies. I can tell he actually cares about the vendors and me."

Team Trainor

Team Trainor

  5   (32 reviews)
Seller review
Another Outstanding Experience
about 2 months ago
Another Outstanding Experience

"Previously used to sell before and very happy with the process. Thank you for selling my house so quickly. I really appreciate it. The whole process was seamless and managed so professionally. I have no hesitation in using your services again."

Team Tony and Nicole

Team Tony and Nicole

  4.8   (50 reviews)
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Total Realty Christchurch (Total Realty Ltd)
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