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Our reviews

  4.9  
193 reviewsacross 49 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, responsive, reliable, friendly, supportive, local expert, clear communication.
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Seller review
 Jacqui excells in all three areas of market knowledge, communication and professionalism.
6 months ago
Jacqui excells in all three areas of market knowledge, communication and professionalism.

Jacqui fully communicated with us during every step of the preparation, selling process and completion of the sale. Our photos of the property were taken with her supervision and these gave the prospective buyers an accurate understanding of the house and gardens. She was with us every step of the way and this made the whole procedure straight forward. Jacqui would certainly be our agent of choice if we needed to sell a property again and we would recommend her very highly to anyone requiring the services of a real estate agent.

Jacqui Johnston
Buyer review
Easy purchase
6 months ago
Easy purchase

I found the purchasing of my home very painless with One Agency. I’d especially like to not the helpfulness of Ame. Whether at an open home, a special viewing or the pre-purchase inspection she was friendly, patient and kind. I wish her all the best - she is a credit to One Agency. Thanks so much for the box of goodies when the purchase went through - was much appreciated.

Jacqui Johnston
Seller review
Professional, honest and efficient
6 months ago
Professional, honest and efficient

We are so glad that Jacqui was referred to us and she and her team exceeded our expectations

Jacqui Johnston
Seller review
Action Stations
8 months ago
Action Stations

A quick sale due to agents working quickly and communicating well. Helpful advice and Jackie and Amy went the extra mile and provided great customer service. We would definitely recommend

Jacqui Johnston
Seller review
Exceeded expectations
8 months ago
Exceeded expectations

Jacqui went above and beyond our expectations. Constant updates and insights. Really happy, thanks Jacqui.

Jacqui Johnston
Seller review
Easy, quick, straight forward
9 months ago
Easy, quick, straight forward

Jacqui and her team came highly rated to me and they delivered when selling my property. I spent a lot of time preparing for market and I appreciated that Jacqui matched my effort. I received calls after each open home about attendees, who were contacted individually and their feedback relayed. Having been house hunting for several weeks it's well apparentll to me that few agents offer that level of service. Jacqui's frank and principled advice has been invaluable as i have navigated processes with which I have little familiarity. And now, as I'm hunting Jacqui is still making contact with support. But the proof of the pudding is the sale price - well in excess of our highest estimate, and driven up by three simultaneous offers

Jacqui Johnston
Buyer review
Fantastic
10 months ago
Fantastic

From the beginning Jacqui has been amazing and accommodating around the viewing times and days and always very professional

Jacqui Johnston
Seller review
Open and direct communication
10 months ago
Open and direct communication

Jacqui has always been approachable and accessible. Open and direct, and very informative. Would work with her again.

Jacqui Johnston
Buyer review
Excellent
11 months ago
Excellent

I had an excellent experience working with Jacqui Johnston from One Agency Real Estate . From the very beginning, she was professional, knowledgeable, and always available to answer any questions I had. She took the time to understand exactly what I was looking for and guided me through the process with patience and clarity. Her knowledge of the local market was impressive, and she provided valuable advice at every step from property viewings to negotiations and final paperwork.

Jacqui Johnston
Seller review
Above and Beyond!
11 months ago
Above and Beyond!

Jacqui was recommended by a great friend, and I genuinely don’t think I’ve ever received a better recommendation in my life! From our first conversation to the final settlement, Jacqui and her exceptional team were outstanding. They went above and beyond at every stage of the process, guiding me through not just the sale itself, but all the many, many steps required to get my home looking its absolute best. They followed up with organising contractors when I was unavailable, as well as just doing everything they could for me. Jacqui's warmth, attention to detail, and professionalism made a stressful experience feel seamless and achievable - which it wouldn't have been without her help. No question was too small, no task too hard, and her support was unwavering. I felt completely confident in Jacqui’s advice, her strategy, and her commitment to achieving the best outcome for me. I cannot recommend Jacqui highly enough. If you’re thinking of selling, stop thinking and just contact her. You’ll be so glad you did.

Jacqui Johnston
Seller review
Exceptional service, always available and responsive
12 months ago
Exceptional service, always available and responsive

Jacqui and Stephen are the most down to earth people. They went above and beyond to help us sell our beautiful family home. Nothing was ever a problem. We were kept informed every step of the way. Their professionalism, knowledge, and responsiveness were truly outstanding. We will be recommending them to anyone we know selling their home. Thank you so much 😊

Jacqui Johnston
Seller review
Friendly and great knowledge
about 1 year ago
Friendly and great knowledge

Jacqui worked quietly behind the scenes getting the result we wanted in a tough market. Responded quickly to my phone calls and emails. Was professional and kept us informed of the process and was always approachable to answer any questions we had to do with the sale. Would recommend Jacqui.

Jacqui Johnston
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