Our profile

Our reviews

  4.9  
122 reviewsacross 16 different locations, showing 12.
Our qualities as told by our client reviews: dedicated, well-prepared, friendly, responsive, supportive, clear communication, local expert.
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Seller review
Paula Jooste was helpful from the first time we met her.
over 3 years ago
Paula Jooste was helpful from the first time we met her.

Paula is a kind gentle woman who we liked from day one. She is a good listener, a good communicator, and very professional. She kept us informed with every development along the way and always had our best intentions in mind. She went above and beyond the duties of and estate agent. When we had some personal problems along the way, she stepped in without missing a beat, which we were so grateful for. She really did not have to do this, but she did. No fuss, no bother. No matter what we wanted she made it happen. We liked her gentle unassuming manner and felt very comfortable having her take care of the sale of our house. Now we are sold, hooray and moving on to the next step of our lives. It was and still is a pleasure to have had you alongside us. We will recommend you to anyone who asks. Thank you very much.

Paula Kirkman
Seller review
Paula, Great Job thank you
over 3 years ago
Paula, Great Job thank you

Paula was good to work with. The whole process is quite stressful and Paula managed that for us. She was upfront, direct and honest, as well as knowledgable and good humoured. Was a long process but she got us there in the end

Paula Kirkman
Buyer review
Paula is helpful and supportive
over 3 years ago
Paula is helpful and supportive

Paula kept in contact regularly. She was helpful in answering questions and finding answers. Nothing seemed a problem. She was great at the auction helping calm nerves and getting a good outcome for buyer and vendor

Paula Kirkman
Seller review
Excellent market knowledge.
over 3 years ago
Excellent market knowledge.

Very professional experience with a great personal touch!. Excellent communication. Thank you for a wonderful, successful experience during a stressful period!.

Paula Kirkman
Seller review
Sold! Thank you Paula Jooste!
over 3 years ago
Sold! Thank you Paula Jooste!

Paula has natural flair in this industry. It is obvious she enjoys her work, as she does a superb job and oozes market knowledge. We were booked and ready to leave Auckland, with just the task of selling our biggest asset, our house. I have no regrets in asking Paula to take on this task as she demonstrated calmness, patience and we got what we wanted when we wanted it by. I would not hesitate to recommend Paula in any sales arena, where communication and professionalism are key. Best regards Ben

Paula Kirkman
Buyer review
Knowledgable, Calm & Patient
over 3 years ago
Knowledgable, Calm & Patient

Conor assisted me with buying a property. As I was buying on my own, his input and feedback was invaluable during the process. I had lots of questions that Conor always endeavoured to answer quickly. Highly recommend getting Conor on board to assist with buying or selling - it put my mind at ease to know that he was all over the details on my behalf!

Conor Duffy
Buyer review
In the know
over 3 years ago
In the know

Paula, was really helpful when it came to helping us find the right property for us. When we wanted to view the house we purchased she organised it straight away for us and the ease just followed on from there Neil we made our purchase. I would definitely reccomend Paula.

Paula Kirkman
Seller review
A top result achieved by a top team.
almost 4 years ago
A top result achieved by a top team.

Faced with a turning market, softer buyer interest, and more hard nosed price negotiation, we were pleased we elected to go with the determined and highly skilled team at Lighthouse Realty. Paula and the team worked extra hard, running down every possible lead and ultimately pulling the tough buyer price expectation up to a very acceptable level. The whole process was well explained, ran according to the plan, and communication was fast and frequent meaning we always knew who was in play and what was the best we could expect. The combination of local knowledge and just plain solid experience meant we achieved a top result working with a top team.

Paula Kirkman
Seller review
All our experience with Paula has been excellent.
almost 4 years ago
All our experience with Paula has been excellent.

Paula has been great from our first meeting with our valuation to our auction and sale. Alan and Tui would like to thank Ray White, Beachlands, and especially Paula Jooste for the sale of our house at 63 Intrepid Crescent in Beachlands. We found Paula most efficient with all Open Homes and keeping us up to date with all interest in the house, also texts to say Open Homes were over each day. We would recommend her to anyone selling, with her lovely approach and knowledge of the market.

Paula Kirkman
Buyer review
Auction at the Shed, great experience.
almost 4 years ago
Auction at the Shed, great experience.

Great experience we always found Paula to be very professional and organised. We visited many Open Homes during our search so met many agents Paula attitude and knowledge was always to a very high standard and we will definitely recommend her to others. Thank you Ray White.

Paula Kirkman
Seller review
Above all expectations
almost 4 years ago
Above all expectations

We recently sold our home with Dillon Robinson-Smith and we would have no hesitation in recommending him. Dillon went above and beyond negotiating us a fantastic price for our property in what is a very uncertain market. Dillon is always professional he is available to take calls and answer any questions and he took us through step by step every aspect of the selling our property which made this a very stress free process. Dillons weekly reports were thorough and he followed up with every potential purchaser that viewed our property. Dillon is a very motivated,trustworthy agent and we will definitely be using Dillon again in the future.

Dillon Smith
Seller review
Hassle-free experience
almost 4 years ago
Hassle-free experience

Dillon was a great help with selling my house, particularly as it was all coordinated over the phone due to me being outside of Auckland. I was particularly impressed with his attention to detail (noticing minor things around the house which required attention) and the genuine care he took to ensure the place was ready and looking it’s best for each Open Home. I felt at all times I was as kept fully updated on the situation was prospective buyers, and though I didn’t quite achieve the sale price I was hoping for, Dillon certainly did his best in the current market conditions. He also went to every effort to build a relationship with my tenants during the period the home was on the market and was very respectful of how this impacted them. I would have no hesitation recommending Dillon, and would happily use him again.

Dillon Smith
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