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Our reviews

  4.9  
452 reviewsacross 37 different locations, showing 12.
28 days ago
Good Communication

Ayla Provided us with the information we required. If she did not know the answer or require Info from the Vendor she let us know and came back to us in a timely manner. Very helpful making the purchase as smooth as it could have been.

Glyn Delany

Glyn Delany

  4.9   (375 reviews)
29 days ago
Friendly and professional agent with great communication

Michelle was lovely to deal with. She always communicated well and kept everyone updated on what is happening next. She went through extra effort to arrange a home viewing that suited a time outside of the usual schedule. I think she is amazing agent.

Michelle Westrupp

Michelle Westrupp

  4.9   (187 reviews)
about 1 month ago
Excellent communicator and attention to detail.

Michelle was wonderful. I could not fault her. She was not pushy and listened to us. She was very knowledgeable about the local market and realistic as to how things were generally. Very useful in helping us prepare the house for marketing. She also gave us a timeline sheet to remind us of what was happening. She was always available with excellent follow up. Her sense of humour was a bonus. I would thoroughly recommend her. Sid and Ginny McDouall

Michelle Westrupp

Michelle Westrupp

  4.9   (187 reviews)
about 2 months ago
Practical, relatable, results

Glyn and Ayla were excellent to deal with right from first contact through to confirmed sale. They have strong communication, making sure to keep us updated throughout. They gave great feedback, were encouraging and supportive. Strong market knowledge and strategies ensured us a great result, which for us meant a quick sale at the right price. All boxes ticked!

Glyn Delany

Glyn Delany

  4.9   (375 reviews)
about 2 months ago
The Best Decision We Made When Selling

Steph Monopoli has once again proven why she’s such an exceptional real estate agent. She’s now sold our second home, and her enthusiasm, professionalism, and attention to detail have been outstanding from start to finish. Steph kept us fully informed throughout the entire process, making everything feel smooth, organised, and stress‑free. Her energy and commitment are unmatched — you can genuinely feel how much she cares about getting the best result. We wouldn’t hesitate to work with Steph again, and we highly recommend her to anyone looking for an agent who goes above and beyond. Jordan & Shanan

Steph Monopoli

Steph Monopoli

  5   (13 reviews)
about 2 months ago
Michelle the Magnificent!

Michelle has been a true delight to work with. She is an awesome communicator, very approachable and honest. Her consideration of others is also a stand out - in my case: her willingness to work with my tenants in order to lessen any disruption to them during the sale process, was wonderful. Michelle definitely made me feel totally at ease from day one! She is very much “Michelle the Magnificent” and I highly recommend her to anyone who is buying or selling. You won’t be disappointed!

Michelle Westrupp

Michelle Westrupp

  4.9   (187 reviews)
about 2 months ago
Professional and responsive

Michelle was highly professional, responsive, and kept me well-informed throughout the entire process. Thank you for helping me navigate the purchase of my first home.

Michelle Westrupp

Michelle Westrupp

  4.9   (187 reviews)
about 2 months ago
Reliable, solutions focused and a great communicator.

We first met Brian at an open home and were impressed by his friendly manner and the seemingly genuine interest he showed in our situation. His follow-up was proactive without being pushy and it soon became apparent that he is the type of person we could easily work with. During the process of listing our property, Brian gave sound advice as to what work would be beneficial and what would be superfluous. He gave a realistic appraisal of the worth of our property in the current market and had local examples available for comparison. Brian focused on key features of our property that gave it a point of difference and the advertising package he collated appealed to prospective buyers so that open homes were well attended. He also facilitated many private viewings. The sale of our property was achieved after little more than a month on the market and the successful purchaser's offer was one of several presented. During the time on the market, Brian maintained timely communication with us so that we were always well informed. His practical approach and connections with local building professionals enabled him to answer questions posed by prospective buyers and were also advantageous as we progressed on to purchasing our next property. From the perspective of a buyer, Brian ensured that he made us aware of any properties coming onto the market that might suit our needs without wasting time on those that would be unsuitable. He also proved to be an effective negotiator by being honest, realistic and an effective communicator throughout the process. Although we worked mainly with Brian, he and Emma proved to be a very effective team who worked well together and whose skills complemented each other. Emma's superb efficiency and depth of knowledge of the local market were invaluable. In summary, I would not hesitate to recommend Team Emma and Brian to anyone considering entering the property market in the Nelson region and I thank them for the work completed on our behalf.

Emma McCashin and Brian Sangster

Emma McCashin and Brian Sangster

  5   (157 reviews)
2 months ago
Very good

Communication under difficult circumstances.

Emma McCashin and Brian Sangster

Emma McCashin and Brian Sangster

  5   (157 reviews)
2 months ago
Very confident positive and relatable

He had a strong marketing knowledge, gave comparable listings and he showed a positive approach. He was easy to communicate with and relayed any questions from purchaser.

Glyn Delany

Glyn Delany

  4.9   (375 reviews)
2 months ago
Excellent .

I was really happy with the service I had from Emma, she helped me to get a fast sale for my home. I would recommend her to anyone, she is a pleasure to work with. Emma was so helpful, getting the sale of my property sorted quickly. She keep me up to date throughout the process, I am very happy with the result - Thanks Emma.

Emma McCashin and Brian Sangster

Emma McCashin and Brian Sangster

  5   (157 reviews)
2 months ago
Great communication, quick responses, helpful knowledge

As first home buyers, we were clueless as to the process of everything. Emma talked us through all the steps and what was involved. Dealing with overseas vendors meant the time zones were different. Emma was always available and made it easy to communicate and get things done as quick as we could. Emma was professional, but also made us feel comfortable and at ease with the whole process. We felt recognised and valued, not just seen as buyer for their clients.

Emma McCashin and Brian Sangster

Emma McCashin and Brian Sangster

  5   (157 reviews)
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