The initial agent, Ayla, had great communication and was a delight to deal with. However, after she went on leave, the team that picked things up was not to the same standard - communication was lacking (likely because the first agent had already done the heavy lifting to seal the deal). Overall, and in hindsight, it is clear that far more should have been disclosed. The house had multiple fixtures that were literally held in place with hot glue, and there was little effort from Summit to provide transparency. I have less confidence in the organization and their procedures. It felt like corners were cut.

Glyn Delany

star   4.9   (361 reviews)

Michelle was absolutely amazing to work with throughout the entire process of selling our house! She made everything feel so easy, relaxed, and stress-free. Her knowledge, professionalism, and attention to detail really stood out, and we always felt like we were in great hands. Michelle was incredibly responsive, and her work ethic is impressive! We never felt pressured and always felt that she had our best interests at heart. She went above and beyond to make what can be a stressful process feel simple and even enjoyable. We couldn’t have asked for a better real estate agent and would highly recommend Michelle to anyone looking to buy or sell a home!

Michelle Westrupp

star   4.9   (176 reviews)

We worked with Ayla to buy our home in Richmond and she made the whole process so smooth and straight forward. She was excellent to work with, great communication and very approachable and helpful whenever we had questions. Thanks Ayla!

Glyn Delany

star   4.9   (361 reviews)

Michelle got the S&P agreement agreed and signed quickly. She got all my post offer questions answered promptly and without fuss. Michelle is very professional and a pleasure to deal with.

Michelle Westrupp

star   4.9   (176 reviews)

Michelle throughout all transactions communicated well. Michelle has a good knowledge of the market, I felt the house sold reasonably quickly considering today’s market. I would recommend her to anyone looking to sell.

Michelle Westrupp

star   4.9   (176 reviews)

Glyn and Ayla were very easy to deal with, very professional and had great knowledge of the property so would highly recommend them.

Glyn Delany

star   4.9   (361 reviews)

Glyn and Ayla have been fantastic throughout the process of selling our house. A high level of clear communication meant we knew exactly how the sale process was tracking. It is easy to see why Team Delaney are consistently #1 and we would have no hesitation in recommending them to anyone looking to buy or sell.

Glyn Delany

star   4.9   (361 reviews)

We were fortunate to have engaged Steph to sell our house. We went to Steph wondering if we were ready to go to market, and right from our first meeting, she was positive, honest, and knowledgeable. Throughout our campaign, we faced a number of curve balls and at every junction, Steph maintained unwavering positivity and unprecedented persistence. She simply did not give up on us under any circumstance. Steph did not rush us; she listened to our needs, and the whole process felt like we were in it together, every step of the way. Steph’s mantra “get it seen , get it sold” definitely contributed to our sale. Through her clever and strategic marketing , we had close to 150 buyers through our property, which guided us to an incredible multi-offer outcome. The marketing is only the beginning; it’s nothing without Steph’s relentless proactivity. We simply cannot recommend Steph more highly. Her clear communication, persistence , positivity, and results set her well above the rest. Do yourself a favour and go with Steph.

Steph Monopoli

star   5   (8 reviews)

Ayla was thorough and had great communication throughout the whole process, highly recommend.

Glyn Delany

star   4.9   (361 reviews)

Glyn engaged with us from the start, helping with market information, and informing us of upcoming properties. He listened to all our requirements and sold our home in super quick time.

Glyn Delany

star   4.9   (361 reviews)

Communication at all times

Glyn Delany

star   4.9   (361 reviews)

100% We recommend Michelle Westrupp to anyone who wants to market, sell and finalize their property in the Tasman area. We have absolute confidence in her professional work ethos and top sales abilities. She has a great efficient team working behind her. Our presale process involved quite a few Tradespeople and a Building Inspector, which came recommend. Those people also took a high level of responsibility. The sale had multi offers, and more than one sales agreement, which went through the process of offer and agreement. We were always kept well informed by text, email, messages and often phone calls. She managed all of this. We were very happy with the process, even when a purchaser caused an unforseen situation, Michelle handled this with surety and experience. We were in good hands. Very happy with the outcome. Thanks

Michelle Westrupp

star   4.9   (176 reviews)