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  4.9  
212 reviewsacross 24 different locations, showing 12.
6 days ago
Kept me up to date at all times, weekly phone calls

Professional Real Estate Agent Review – 5 Stars I would like to express my sincere appreciation for the excellent professional service provided by my real estate agent throughout the entire process. From the beginning, the agent was extremely easy to deal with, approachable, reliable, and professional. Communication was outstanding, and I was kept fully informed of all developments at every stage. What impressed me most was the agent's commitment to maintaining regular contact. I received weekly telephone calls providing updates on progress, ensuring I always understood the current situation and what was happening next. The agent demonstrated excellent communication skills, honesty, and a genuine commitment to customer service. Any questions or concerns were addressed promptly, clearly, and professionally. I particularly appreciated never having to chase information or wonder about the progress of matters. The agent consistently followed up and ensured I was fully aware of the state of play. This level of personal attention, professionalism, and reliability made the entire experience straightforward and stress-free. I would have absolutely no hesitation in recommending this agent to anyone buying or selling property. An outstanding professional service, excellent communication, and a well-deserved five-star rating. A pleasure to deal with.

Mark Francis

Mark Francis

  4.9   (130 reviews)
14 days ago
I felt that Sara was honest, open and was working FOR me.

The whole experience was lightning fast so it’s difficult to comment as I was only here for 5 or 6 days, rushed to get the paperwork organised before flying to Australia. I arrived back in Auckland, ten days later and in one hour had accepted a written offer.!! Howzat!!!

Sarah Deighton

Sarah Deighton

  4.8   (60 reviews)
29 days ago
Really professional and helpful.

Mark and Yvette were both very knowledgeable and helpful, facilitating a professional sale of mum's house. Mark and Yvette kept bringing up information and perspectives that maybe some of the other real estate agents did not.

Mark Francis

Mark Francis

  4.9   (130 reviews)
about 1 month ago
Tash is amazing!

From the moment we met Tash, we knew she understood us and our rural property. Tash is an awesome communicator and gave us great advice....we actually can't fault her at all! We are so happy we chose Tash.....we had two offers in the first 2 weeks and sold soon after. We couldn't be happier, and highly recommend Tash for anyone looking for an outstanding Real Estate Agent.

Tash Pownall

Tash Pownall

  4.9   (67 reviews)
about 2 months ago
The best real estate agent I have ever dealt with.

It’s been a long journey for me getting the house to market. Mark Francis and his team have been with me every step of the way. Their communication skills have been top notch; I’ve been kept abreast of developments as soon as they occur. I couldn’t have gotten through the past few months without their friendly support and guidance. My sincere thanks go out to Mark, Yvette and Helen for all they have done. I highly recommend them if you are thinking of selling your home. You will be in the best hands.

Mark Francis

Mark Francis

  4.9   (130 reviews)
about 2 months ago
Would always choose Mark and his team

Mark has a great style of negotiating and is very experienced in real estate. Yvette is an amazing addition to the team, communication from both of them is second to none. We had some tricky issues to deal with and they still managed to pull it all together for a sale. I would highly recommend Mark and Yvette to anyone wanting to buy or sell - thank you

Mark Francis

Mark Francis

  4.9   (130 reviews)
about 2 months ago
Communication was excellent

Sarah was nearly always available, she replied promptly when unavailable.

Sarah Deighton

Sarah Deighton

  4.8   (60 reviews)
about 2 months ago
Great team, great result

Tash and Jake were great to work with when selling my Otumoetai property. They made the whole process much easier than I expected and kept things moving without it ever feeling too stressful. They put a lot of effort into getting the place ready and presented well, and it was clear there was plenty going on behind the scenes with marketing, viewings and follow-up. I was kept up to date throughout, and they were always easy to get hold of when I had questions. They were professional but also relaxed and good fun to deal with. In the end we got a great result, and I’d happily recommend Tash and Jake to anyone selling a property.

Tash Pownall

Tash Pownall

  4.9   (67 reviews)
about 2 months ago
Flexible and efficient

Tash was extremely personable, efficient and flexible to our needs. I would not hesitate to recommend her to anyone seeking an agent with warmth and understanding who also gets things done.

Tash Pownall

Tash Pownall

  4.9   (67 reviews)
about 2 months ago
Couldn't fault the sale!

Mark and his team were amazing in helping us sell our home. They were supportive, communicative, and able to secure a very quick sale. Highly highly recommend! Would definitely use him again.

Mark Francis

Mark Francis

  4.9   (130 reviews)
2 months ago
Went above and beyond to help us purchase the property we wanted.

Ellyn was an exceptional agent who understood what we wanted to achieve and helped us get there. We needed to sell our home so we could purchase another, and she guided us through developing a marketing plan and preparing our property to attract as many potential buyers as possible. When the escape clause on our purchase was triggered, Ellyn helped fast-track our sale and secure a signed sale and purchase agreement, allowing us to go unconditional on our new home with just 35 minutes to spare. Throughout the process, Ellyn kept us well informed and provided clear, practical advice so we could make the best decisions for our circumstances. Her professionalism and support made a real difference, particularly when time was critical. We were very grateful to have her as our agent.

Ellyn Brunskill

Ellyn Brunskill

  5   (25 reviews)
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Ray White Tauranga (Distinction Realty Limited (Licensed: REAA 2008))
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