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Our reviews

  5  
37 reviewsacross 16 different locations, showing 12.
Buyer review
The Dynamic Duo
3 months ago
The Dynamic Duo

Ben & Serena were amazing to work with. They made purchasing our first home such a positive experience with their kindness, strong work ethic, and enthusiasm to help. Their communication was excellent, readily available to address any concerns or questions we had and consistently kept us updated throughout the process. Working with Ben & Serena alleviated a lot of the stress and worries that came with being first home buyers as they looked after us with such exceptional care and skill. We highly recommend working with them. Thank you Ben & Serena! ♡

Castleman and Co

Castleman and Co

  5   (9 reviews)
Seller review
Patient & Professional
3 months ago
Patient & Professional

I had the pleasure of selling our home with Ben & Serena which has been in our family for decades. It was a reluctant but necessary sale that required a lot of patience dealing with family members and hand holding through the process. We had added hiccups of insurance issues due to a neighbours house fire affecting a nearby fence, Ben & Serena were always patient, kind and were never ‘pushy’ to rush us. My Grandfather was the final decision maker and they were great with him. Took the time to sit with him and walk him through each step, explaining positives and negatives and reassuring him that the final choice was his. They were informative and kept all the family members involved, updated along the way. Thank you both for getting this over the line for us!

Castleman and Co

Castleman and Co

  5   (9 reviews)
Seller review
Very professional and approachable
3 months ago
Very professional and approachable

Tom was very friendly, knowledgeable and professional. He knew exactly what he was talking about, gave us realistic expectations and kept us up to date with all developments.

Tom Hendriks

Tom Hendriks

  5   (7 reviews)
Buyer review
Genuine & patient commuicator
4 months ago
Genuine & patient commuicator

Buying our first home was a huge milestone for our family & we truly couldn’t have asked for a better real estate agent to guide us through the process. From day one, Ashrut was patient, transparent & incredibly supportive. As first-home buyers, we had so many questions; about building inspections, disclosures, timelines, etc. & he took the time to explain everything clearly without ever making us feel rushed or overwhelmed. What stood out most was his honesty and calm guidance. Ash helped us think long-term, pointed out things we wouldn’t have considered ourselves & always had our best interests at heart. Though a vendor’s agent, we genuinely felt Ash was helping both us and the vendor, throughout the entire journey. The buying process can be stressful, but Ash made it feel structured and manageable. His communication was excellent, advice was practical & his reassurance gave us confidence at every stage. Thank you Ash, for helping us secure our first home. It’s a moment we’ll always remember. We wouldn’t hesitate to recommend you to anyone looking to buy or sell.

Ashrut Sharma

Ashrut Sharma

  5   (20 reviews)
Seller review
Outstanding service from Ben and Serena
5 months ago
Outstanding service from Ben and Serena

Ben and Serena were amazing to deal with. They gave us great advice the whole way through and made the process feel easy and stress-free. The marketing was top-notch, and the voice-over was especially well done. It all came together beautifully and presented our home in the best possible way. Super professional, friendly, and genuinely great people to work with. Highly recommend.

Castleman and Co

Castleman and Co

  5   (9 reviews)
Seller review
Salt of the Earth
5 months ago
Salt of the Earth

Choosing Castleman &Co to help sell our home was a no brainer actually 😁from day 1 they showed genuine interest in what our end goal was and offered helpful insights with their professional advice. Excellent communicators who are true salt of the earth people. A duo we would highly recommend to anyone looking for agents who put your interests first.

Castleman and Co

Castleman and Co

  5   (9 reviews)
Seller review
Professional, Detailed & Client-First
5 months ago
Professional, Detailed & Client-First

Ben truly went above and beyond for us. From start to finish, he showed an exceptional level of care and always kept our best interests front and centre. We chose to take a more passive market approach, and Ben and his team expertly leveraged their network to bring strong, high-quality buyers to the table. Ben took the time to walk us through every option in detail, supported us throughout negotiations, and guided us confidently through the signing process. He is not a typical transactional agent - he is relationship-focused, incredibly thorough, and has a deep understanding of his market. His approach reflects a rare blend of professionalism, expertise, and genuine humanity in a sales-driven industry. We couldn’t recommend Ben and his team more highly if you are seeking a truly professional agent to look after the sale of your property with genuine care.

Castleman and Co

Castleman and Co

  5   (9 reviews)
Seller review
Personable & enthusiastic agents
5 months ago
Personable & enthusiastic agents

I brought my new house & sold my previous house with Ben & Serena. They went the extra mile to support this process, despite the pressure of the quick turn around needed they remained professional, positive & calm which I really appreciate. They were great at communicating in a prompt, open & honest way. Thank you, your an awesome team!

Castleman and Co

Castleman and Co

  5   (9 reviews)
Buyer review
Outstanding experience
7 months ago
Outstanding experience

Tom was a very easy and kind real estate agent to work with when buying our first home. He had excellent communication, and was transparent throughout the process. Tom was always a text or phone call away. He has great knowledge of the current market, and what the owner’s expectations were.

Tom Hendriks

Tom Hendriks

  5   (7 reviews)
Seller review
Tom Hendrick was excellent in his professionalism, communication and market knowledge
7 months ago
Tom Hendrick was excellent in his professionalism, communication and market knowledge

Tom Hendrick was amazing, very professional, knowledgeable and a excellent communicator. I have no hesitation in recommending Tom to anyone who wishes to sell their house. Tom was courteous, friendly, helpful, efficient and reliable, always kept me updated on the progress. Tom managed everything so expertly it was reassuring having his expertise.

Tom Hendriks

Tom Hendriks

  5   (7 reviews)
Seller review
Above and beyond.
7 months ago
Above and beyond.

Tom went above and beyond in helping us sell our property. It wasn't just his expertise, but his genuine care and constant communication that made all the difference. We felt like he was truly invested in getting the best outcome for us. We highly recommend him to anyone looking for a realtor who truly cares.

Tom Hendriks

Tom Hendriks

  5   (7 reviews)
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Ray White Central West (Austar Realty Group)
Contact Ray White Central West (Austar Realty Group)
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