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Our reviews

  4.9  
84 reviewsacross 24 different locations, showing 12.
over 1 year ago
Great, friendly and thorough agent

Billy has a great knowledge of the local market. He communicates well and kept us well informed throughout the process. The stress around selling was minimal thanks to having Billy as our agent.

Billy Russell

Billy Russell

  5   (35 reviews)
over 1 year ago
Great Service and Selling Strategy

Billy has been a great agent to work with providing great service over a number of months in a difficult selling market. He always provided timely information and facts, and was always thinking of the next selling strategy. As the vendor, it felt like a lot of the work and worry was taken off me and although there were selling obstacles Billy was positive and kept moving forward. I'd use Billy and his team again for my next purchase or sale. Ngā mihi maioha ki a koe, e te manu kōkiri.

Billy Russell

Billy Russell

  5   (35 reviews)
over 1 year ago
It has been a pleasure working with Ryder who has a pleasant demenour and is easy to deal with

It has been a protracted journey to finally get a sale but Ryder has been persistent and easy to work with over this time. He has worked with our expectations through to a realistic outcome. The market had changed dramatically over the time it was for sale . He suggested different approaches to try to gain interest and was present for many open homes. I thank him for his help in reaching a sale.

Ryder Parker

Ryder Parker

  4.8   (10 reviews)
over 1 year ago
Did not follow REA code of conduct

Mark was not pleasant to deal with, he would frequently interrupt me when speaking and when I emailed him a query, despite having my contact details, he would call my partner to explain and would not put anything in writing. We made 3x written offers that he refused to show to the vendor’s, when he must present every offer regardless of condition or price. He gave us a hassle around wanting 10-15 working days for a building report, and tried to not pass on our offer to the vendor until we agreed on 5 working days, which was unreasonable and against the advice of our mortgage advisor and solicitor. The agent that replaced Mark when we made a complaint was fantastic! And she deserves the credit for helping us with the purchase.

Mark Roy

Mark Roy

  4.8   (42 reviews)
over 1 year ago
Great sales process

Billy knew what the market was doing and just how to market our place, a seamless transition from signing up to final sale in a short 4 weeks. A great result.

Billy Russell

Billy Russell

  5   (35 reviews)
over 1 year ago
Superstar with a superstar team

The very best agent I’ve ever worked with or talked to. Knows his stuff , he dose the research and gets the results If you want you buy or sell a house come see billy

Billy Russell

Billy Russell

  5   (35 reviews)
over 1 year ago
Excellent service

Billy Russell was extremely easy to deal with and I would highly recommend him. Professional and knowledgeable about the market and area. He worked for me the vendor and was excellent in advising progress and way forward and we had a successful sale of my property. I would highly recommend Billy and Ray White who managed my rental property for many years.

Billy Russell

Billy Russell

  5   (35 reviews)
over 1 year ago
Outstanding

Energetic and motivated. Kept us up to date with developments. Working for us as a seller, trying to get best price. Was always available and responded quickly to messages. We appreciated him being on our team.

Billy Russell

Billy Russell

  5   (35 reviews)
over 1 year ago
Absolutely amazing

Mark was absolutely amazing for my partner and I to work with. Our initial conversations around selling our property was 6 years before putting the house on the market, during that 6 years Mark would often reach out and provide market insight to recent sales and market performance. When we decided to sell our existing relationship with Mark made it a "no brainer" to go with him. Mark kept our needs as a customer at the forefront of a challenging time in the market, with Marks unwavering drive towards sales we found the right buyer at the right time. Nowadays we recommend Mark to all of our friends and family.

Mark Roy

Mark Roy

  4.8   (42 reviews)
over 1 year ago
Exceptional Service

We met Mark Roy at an open home that he was showing and instantly felt at ease with him. We have been able to trust Mark and his wisdom and experience to guide us in our sale and purchase experience. Mark has been responsive, efficient, extremely committed and hard working. We would have no hesitation in engaging with Mark again in the future. Thank you Mark for helping us to achieve our goals.

Mark Roy

Mark Roy

  4.8   (42 reviews)
over 1 year ago
Fantastic experience, thanks Mark.

As always it has been a pleasure working with Mark. Having initially helped us find our section and project manager for our build a few years ago, he showed the same skill and enthusiasm when it came our time to sell. Mark is prompt in communication and makes use of extensive and up to date strategies to find the right buyers. With us residing in a different city, Mark made the process easy and was happy to provide additional help on the ground in what would normally have been our tasks. We look forward to dealing with Mark again.

Mark Roy

Mark Roy

  4.8   (42 reviews)
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