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Our reviews

  5  
218 reviewsacross 32 different locations, showing 12.
Our qualities as told by our client reviews: honest, responsive, friendly, reliable, supportive, local expert, clear communication.
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Seller review
Experienced, professional, knowledgeable. And did I mention that she is a genuinely nice human?
21 days ago
Experienced, professional, knowledgeable. And did I mention that she is a genuinely nice human?

Kassie did an absolutely brilliant job selling our much loved home. From start to finish she was a pleasure to work with; she brought flare to the marketing (thanks also to Steve), market knowledge and experience to the campaign, and warmth and personality to the open homes. We always knew our home was being shown in the best light possible. She worked for us and with us to navigate the process, all the while being professional, personable and supportive. I genuinely enjoyed working with Kassie and knew she always had our best interests at the heart of every decision. We are delighted with our sale, and our purchase, and would have no hesitation in recommending her to anyone looking for a genuine, experienced, hard working and most importantly, caring, agent.

Kassie Swinburne

Kassie Swinburne

  5   (15 reviews)
Seller review
Great communication, patient and a pleasure to work with.
27 days ago
Great communication, patient and a pleasure to work with.

It has been a pleasure to work with Phil. He is a clear communicator, patient and professional in all interactions. His extensive knowledge of the local area and understanding of the current market were invaluable, helping us make informed decisions with confidence. I would not hesitate to work with him again in the future and would highly recommend him to anyone looking for a knowledgeable, trustworthy, and dedicated real estate agent.

Phil Quinney

Phil Quinney

  4.9   (52 reviews)
Buyer review
Fantastic support and guidance throughout our Frimley home purchase
about 1 month ago
Fantastic support and guidance throughout our Frimley home purchase

Buying our home in Frimley was a wonderful experience thanks to Chloe and Kassie. From the very beginning, they guided us through every step with clear communication, patience, and genuine care. They were always responsive, kept us updated throughout the process, and explained everything in a way that made the journey easy to understand. Their strong market knowledge and professionalism gave us confidence in every decision we made. What stood out most was how supportive, approachable, and consistent they were from start to finish. We truly felt looked after, and we are grateful for the positive experience. I would highly recommend Chloe and Kassie to anyone looking to buy in the area.

Kassie Swinburne

Kassie Swinburne

  5   (15 reviews)
Seller review
A pleasing outcome
about 1 month ago
A pleasing outcome

Congratulations to you and James on all your hard work; you achieved a fantastic result and made the whole experience a pleasure. I could not fault anything. Very professional and communication was excellent.

Damian Sweetapple and James Haggerty

Damian Sweetapple and James Haggerty

  5   (10 reviews)
Seller review
Seamless Experience with Fantastic Result
about 2 months ago
Seamless Experience with Fantastic Result

We chose to work with Kassie as we had confidence in her ability to work hard for us and deliver a great result. She went above and beyond our expectations. Kassie kept us consistently informed, communicated timely and clearly and when challenges arose she came prepared to us with practical solutions. Her marketing was exceptional, especially the social media content which was creative and really made our property stand out. Thanks to her dedication and professionalism we achieved a result that exceeded our expectations. We are incredibly pleased with Kassie and wouldn’t hesitate to recommend her to others. Thanks so much Kassie!

Kassie Swinburne

Kassie Swinburne

  5   (15 reviews)
Buyer review
Nicky kept us on track when our ride got shaky
about 2 months ago
Nicky kept us on track when our ride got shaky

Nicky was really helpful, positive and pleasant. She had done the research and was an easy, honest communicator. Thanks Nicky for helping make the potentially anxious process of buying our castle, a joyful one 🤩

Nicky Berry

Nicky Berry

  5   (61 reviews)
Seller review
Straight-talking, hard-working, lateral-thinking agent; exacting standards; compassionate heart.
about 2 months ago
Straight-talking, hard-working, lateral-thinking agent; exacting standards; compassionate heart.

From the 'get-go', Neal showed his massive experience in bringing our heritage 1880s property to the market. Missing the mark four years ago in a falling market, was tough for us all, but this time he succeeded at lightning speed, offering us an off-market listing with no marketing costs! And getting a price above RV. We appreciated the Sothebys style of management where qualified buyers are shared across agents; it was a real asset having an agent for the buyer and Neal for us the vendors. Excellent negotiation skills. Plus, Neal has a great gift for staging and takes pride in presenting your home as if it were his own.

Neal Andersen

Neal Andersen

  5   (41 reviews)
Seller review
Fantastic
about 2 months ago
Fantastic

Marlene was amazing to work, she made a very stressful time go as smoothly as possible, thank you for all your support and patience Kind regards Leanne Fox

Marlene Nathan AREINZ

Marlene Nathan AREINZ

  4.9   (28 reviews)
Seller review
Exceptional from start to finish
about 2 months ago
Exceptional from start to finish

We were blown away by our experience with Kassie. Her knowledge, communication and attention to detail were all outstanding start to finish which was reflected in the swift sale of our property. We worked with Kassie to buy our section aswell as selling our home and could not be happier with her exceptional support throughout both processes.

Kassie Swinburne

Kassie Swinburne

  5   (15 reviews)
Buyer review
Excellent and seamless experience!
2 months ago
Excellent and seamless experience!

I had such a great experience purchasing my new property from Kassie! I reached out to book in a private viewing of the property we ended up being successful in purchasing. From the outset, her communication was prompt, clear and very easy to manage. Upon meeting Kassie, she was extremely friendly and approachable- making me feel supported throughout the whole buying process. Kassie was only ever a phone call away when I needed something. Thank you so much Kassie, for your professionalism and for ensuring a smooth and positive transaction. I couldn't recommend her enough

Kassie Swinburne

Kassie Swinburne

  5   (15 reviews)
Buyer review
Very personable, helpful and professional
3 months ago
Very personable, helpful and professional

As the purchaser, we found Kassie to be very helpful getting answers to our queries and very professional with the sale process. It was a pleasure to have Kassie as the agent for this home and we would happily recommend her.

Kassie Swinburne

Kassie Swinburne

  5   (15 reviews)
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New Zealand Sotheby’s International Realty – Napier
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