A Satisfactory selling experience, espceially when considering the volitile market conditions.
Steffan knew the current market in this area and answered our queries to our satisfaction. He is a busy and committed family man and with a young family and kids sports etc, making him unavailable a couple of evenings each week. for these times he uses a messenger /call back service who seemed to use standard inquiry questionnaire sheets that never quite hit the mark. he does get back to you in a relatively timely manner.
Weekly update meetings were informative, as was the portal, but the info was sometimes slow in being loaded on to the portal.
Building up to the sale we had reasonable updates and the sale documentation was good and efficient. Post sale communication, since going unconditional, has been non existent.